This book explores the core themes of the Fourth Industrial Revolution (4IR) highlighting the digital transformation that has been occurring in society and business. Representing an interface between technologies in the physical, digital and biological disciplines the book explores emerging technologies such as artificial intelligence, robotics, the Internet of Things, autonomous vehicles, 3-D printing, nanotechnology, biotechnology, materials science, energy storage, and quantum computing. The findings of collaborative research studies on the potential impact of the 4IR on the labour markets, occupations, future workforce competencies and skills associated with eight industry sectors in Australia are reported. The sectors are: agriculture and mining; manufacturing and logistics; health, medical and nursing; education; retail; financial services; government services and tourism.

This book explores the core themes of the Fourth Industrial Revolution (4IR) highlighting the digital transformation that has been occurring in society and business. Representing an interface between technologies in the physical, digital and biological disciplines the book explores emerging technologies such as artificial intelligence, robotics, the Internet of Things, autonomous vehicles, 3-D printing, nanotechnology, biotechnology, materials science, energy storage, and quantum computing. The findings of collaborative research studies on the potential impact of the 4IR on the labour markets, occupations, future workforce competencies and skills associated with eight industry sectors in Australia are reported. The sectors are: agriculture and mining; manufacturing and logistics; health, medical and nursing; education; retail; financial services; government services and tourism.

The rapid increase in global services during the last few decades is without doubt one of the most challenging social, cultural, political, and especially economic, forces of our time. Services have supplanted agriculture, manufacturing and resources, as the primary source of international competitive advantage in many countries, providing wealth, employment, and almost unlimited future opportunities for growth, whether in traditional or more innovative forms. This book explores the strategic management of services through an Integrated Services Management Model which links operational, marketing, financial and human resource management functions, within a broad and diverse collection of international, regional, and local service contexts. It contains numerous case examples, student projects and exercises, designed to illustrate common problems and innovative approaches, with a particular focus on the Asia Pacific and Australasian regions.

Asia Pacific Human Resource Management and Organisational Effectiveness: Impacts on Practice explores the concepts and applications of strategic human resource management (SHRM) theory on the roles and practices of human resource professionals employed in organizations across the Asia Pacific region. It blends new conceptual frameworks with empirical evidence, case illustrations, and company examples from a variety of countries in the region, exploring the economic, political, socio-cultural, demographic, and professional dimensions of the topic. Country studies (for example, Vietnam, Thailand, Malaysia, China, India, Korea and Australia) are included, examining the relationships between SHRM and talent management, knowledge workers, quality of work and human capital management in the Asian region.

This book explores the nature, structure, culture, products and services of the global tourism industry, with a particular focus on its inherent vulnerability to a plethora of internal and external pressures and opportunities. Vulnerabilities discussed include the dynamic global environment (political, economic, social and technological domains), changing customer markets, supply chain issues between interconnected tourism sectors and service providers, the degradation of tourism products, public and private sector interface issues, together with many associated aspects. It then develops an analytical model which encompasses the major vulnerability fields and can be used by tourism managers at all levels to assess their levels of vulnerability and thence to better prepare their businesses to anticipate and cope with inevitable pressures, towards ongoing sustainability of the global industry.