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A disruption occurs when human motivation embraces new technology
and allows it to enhance and expand the experience of everyday life
- the disruptor is the technology, while disruption is the human
being engaged in a new behaviour. The acceptance and appropriation
of new technologies creates a business disruption, which changes,
interrupts, transitions, and eventually transforms people's
habitual way of doing things. The Philosophy of Disruption provides
a structural understanding of how disruption differs from regular
change, presenting methods for conceptualizing beneficial responses
into products, services, or experiences. Knowledge about disruption
is not about knowing what happens, but how it happens. The core
challenge of disruption is the essential questions we need to ask
in every situation and why we need to ask them. Formulating
testable principles of disruption, two critical phases are
described in The Philosophy of Disruption, preparing rapid
responses to disruptors: firstly, the transition phase - the
immediate changes brought about by a radical new idea fundamentally
altering our relationships. Secondly, the transformative change
phase - using that radical new idea to establish and sustain an
entirely new organization or system. Investigating and clarifying
these transitions and transformations, The Philosophy of Disruption
provides a framework for measuring, planning, and changing how
organizations are run, offering processes for understanding and
translating conceptualization into action.
The ability to achieve business goals by incorporating disruptive
technologies as driving forces is critical to an organization's
survival. This book prepares executives for the challenge of
creating a culture of exploration and shaping strategic
transformation in times of profound disruption. How can leaders
bridge the gap between business competence and the creation of new
wealth? Understanding that disruption moves society from one level
of existence to the next, the author demonstrates that to be future
proof, leaders must demonstrate their ability to adapt to changing
dynamics with creativity and complex thinking to ensure that they
learn and innovate at the same time. Showing readers how tactical
agility in future proofing enables employees at all levels to
innovate, and take intelligent risks whilst pursuing a clear
strategy, Manu showcases how strategic agility in future proofing
enables organizations as a whole to identify new trends and changes
in the business environment, and empowers individuals to adapt
dynamically to new realities. Recognising that companies which
respond to disruptions in the early stages of amplification can
convert potentially existential threats into transformative
opportunities, this book shows us how good leadership, intelligent
informed opinion, and rapid action in a time of change can help
organizations not only to predict the future, but create it.
Behavior Space proposes that corporations do not design products or
services anymore: they design behavior spaces. Facebook is not a
product, not a technology, but a behavior space. Innovation is the
creation of a new behaviour space. The product or service is simply
the catalyst that enables a new behavior space to emerge. The size
of the behaviour space footprint, represents the potential value a
product or service offers; the greater the value potential, the
greater the monetization potential. Alexander Manu illustrates how
these new concepts are transforming design and product development
so that the process changes from a static and product-centred
approach to one that is entirely centred on the user and their
behaviours that emerge as they interact with what they have bought.
He provides a new language to describe the way in which the
physical, intellectual and emotional features of products and
services achieve a relationship between the user and the brand. And
he explains the concept of Play Value, which underpins the
attraction for customers and depends on compelling experiences that
are challenging, rewarding and absorbing; that never frustrate and
that encourage repeated use. Designers and brand managers seeking
to understand and exploit commercially the fundamental changes in
consumers that are driven by technology, experience and social
interaction will find Behavior Space a wonderful place to start.
The emerging present is a fast-changing context for incumbent
organizations, especially in market segments where online behavior
is replacing physical proximity, and users engage with digital
platforms for the acquisition of products and services. These are
platforms that allow users to behave, to leave a mark, and to
participate in the community of others, which are the values people
now seek. Transforming Organizations for the Subscription Economy:
Starting from Scratch aims to prepare executives for a world in
which everything is social, augmented and autonomous; objects and
spaces will have multiple purposes, capabilities and meanings. This
is a new territory full of opportunity which is generally discussed
only at the level of technology involved instead of the
intellectual level, where the real understanding of the need for
transformation resides. The book reveals ideas about what is
possible if we transform the present. The narrative is organized
around what is actual and what is potential; what is the probable
future that we can arrive at through change, and what is the
possible future that we can build through transformation. When
engaging in transformation, the following strategic question
develops: if you were designing your organization today, how would
you design it? In other words, how would you go about it starting
from scratch? This book provides the intellectual framework that
empowers organizations to understand and navigate the emerging
present, and to develop and deliver products and services of
intrinsic value to users.
We live in a behavior economy, an environment in which people no
longer engage with companies just by purchasing things, but they
seek engagement with services that allow them to behave, to leave a
mark, and to participate in the community of others. The economic
model promoted by the behavior economy is a model where behavior is
the only goal of our actions, and where intrinsic motivation is the
key to participation, engagement, and the satisfaction of multiple
dimensions of value. Value Creation and the Internet of Things
describes value delivery and consumption, and the mechanisms by
which new value is captured and created, in enterprises dedicated
to competing and prospering in this new environment. This book is
significant in the context of the Internet of Things becoming
mainstream, forcing organizations to re-examine their value
creation methodologies in light of new consumer behavior and
expectations. The Internet of Things will reframe the existence of
the ones enriched by it. It will do so not because it can, but
because our motivation will demand it. This is a book about
reframing reality for new and incumbent organizations. The reality
to reframe is not an imaginary one, but the immediate reality in
which one operates: the behavior economy.
We live in a behavior economy, an environment in which people no
longer engage with companies just by purchasing things, but they
seek engagement with services that allow them to behave, to leave a
mark, and to participate in the community of others. The economic
model promoted by the behavior economy is a model where behavior is
the only goal of our actions, and where intrinsic motivation is the
key to participation, engagement, and the satisfaction of multiple
dimensions of value. Value Creation and the Internet of Things
describes value delivery and consumption, and the mechanisms by
which new value is captured and created, in enterprises dedicated
to competing and prospering in this new environment. This book is
significant in the context of the Internet of Things becoming
mainstream, forcing organizations to re-examine their value
creation methodologies in light of new consumer behavior and
expectations. The Internet of Things will reframe the existence of
the ones enriched by it. It will do so not because it can, but
because our motivation will demand it. This is a book about
reframing reality for new and incumbent organizations. The reality
to reframe is not an imaginary one, but the immediate reality in
which one operates: the behavior economy.
Disruptive Business is a provocative and insightful redefinition of
innovation as an outcome of human behaviour, a dynamic in constant
change requiring the shaping of new responses in business and the
economy. Alexander Manu believes that organizations must treat
innovation not as a process to be managed but as an outcome that
changes people's lives. In Disruptive Business he explains how
innovation is the moment when human behaviour is changed by a
particular invention, discovery or event. This position challenges
the current understanding of innovation, as well as the current
ecology in which innovation operates in organizations: its
management, methods, tools, language, focus and metrics. The
challenge extends to some of the labels currently applied to
innovation typologies, such as 'disruptive innovation', seen today
as addressing purely the technological side of an invention, rather
than the more complex motivational and behavioural side. Alexander
Manu considers that a disruption is not manifest in the moment a
new technology is introduced. The disruption is the human being and
manifest only when human motivation embraces the technology and
uses it to modify and improve everyday life. Our acceptance and
appropriation of new technologies creates the business disruption.
Manu makes the case that successful innovation outcomes are answers
to conscious or subconscious goals residing in human motivation,
and motivation starts in desire. This position is consistent with
the history of innovations that have changed, improved and reshaped
human life, and also consistent with their roots and ethos. Humans
are a 'perpetually wanting animal', bound to desire, to seek media
for a better self and to need innovation. In this dynamic,
innovation is the constant and business is the variable. The role
of business is to create the tools, objects and services through
which people can manifest what they want and who they are. The book
provides a new perspective of current behavioural disruptions which
are relevant to the continuity of business, as well as a set of
practical methodologies for business design, aimed at creating
innovation outcomes of value to users.
The emerging present is a fast-changing context for incumbent
organizations, especially in market segments where online behavior
is replacing physical proximity, and users engage with digital
platforms for the acquisition of products and services. These are
platforms that allow users to behave, to leave a mark, and to
participate in the community of others, which are the values people
now seek. Transforming Organizations for the Subscription Economy:
Starting from Scratch aims to prepare executives for a world in
which everything is social, augmented and autonomous; objects and
spaces will have multiple purposes, capabilities and meanings. This
is a new territory full of opportunity which is generally discussed
only at the level of technology involved instead of the
intellectual level, where the real understanding of the need for
transformation resides. The book reveals ideas about what is
possible if we transform the present. The narrative is organized
around what is actual and what is potential; what is the probable
future that we can arrive at through change, and what is the
possible future that we can build through transformation. When
engaging in transformation, the following strategic question
develops: if you were designing your organization today, how would
you design it? In other words, how would you go about it starting
from scratch? This book provides the intellectual framework that
empowers organizations to understand and navigate the emerging
present, and to develop and deliver products and services of
intrinsic value to users.
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