Focus on Operational Management: A generic approach provides a general overview of management principles and the general management activities encountered by the operational and first-time manager in the workplace today. These principles are important for the sustainability of an organisation.

The following topics are discussed:

• The new workplace environment
• The changing role of the operational and first-time manager
• Operational planning, operational decision-making and problem-solving, organising operational resources, operational control, and leadership
• Employment relations in the workplace
• Organisational culture, diversity management, business ethics, corporate social responsibility, organisational politics and change management in the workplace

Nursing, by its very nature, involves all the processes of life from birth to death. In response to new consumer needs and demands, health care services are moving more and more into the home, into the community and into alternative settings. A basic knowledge of psychology, communication skills and culture, as well as coping skills, have become vital to render holistic care to the individual, the family and society. 21st Century psychology for nurses: an introduction provides the necessary skills to understand, educate and support patients and clients through painful and unpleasant health situations. 21st Century psychology for nurses introduces six important perspectives in psychology which influence how people respond to their circumstances: behavioural, psychoanalytic, humanistic, neurobiological, cognitive and sociocultural. Each chapter focuses on a different health aspect and includes key terms, interim summaries and critical thinking questions. 21st Century psychology for nurses is aimed at student nurses and caregivers, as well as educators, and was compiled after intensive market research at all the nursing colleges in South Africa. Andrea van Vuren has a BA(Nursing) from the University of Pretoria and postgraduate diplomas in midwifery, nursing education and community nursing science. After becoming a nursing educator, she specialised in the fields of sociology and psychology. She has over 35 years of nursing experience, and has done intensive research on HIV and AIDS and its psychosocial impact on the patient/client, family and community.

Trust in nature. Believe in balance. Eat the rainbow! Andrea Hannemann, aka Earthy Andy, presents a guide to plant-based eating that is simple, delicious, and fun.

Andrea Hannemann, known as Earthy Andy to her more than one million Instagram followers, believes that food is the fuel of life, and that consuming a nourishing, plant-based diet is the gateway to ultimate health. Andy’s mantra, “plant over processed,” embodies the way she eats and feeds her family of five in their home in Oahu, Hawaii.

But it wasn’t always this way. Andy was once addicted to sugar and convenience foods and suffering from a host of health issues that included IBS, Celiac disease, hypothyroidism, asthma, brain fog, and chronic fatigue. Fed up with spending time and money on specialists, supplements, and fad diets, she quit animal products and processed foods cold turkey, and embarked on a new way of eating that transformed her health and her body. In Plant Over Processed, Andy invites readers to join her on a “30-Day Plant Over Processed Challenge” that will detox the body, followed by a long-term plan for going plant-based without giving up your favorite dishes.

Packed with gorgeous photography and mouth-watering recipes—from smoothies and bliss bowls to plant-based comfort and decadent desserts—this life-changing guide takes you to the North Shore of Hawaii and back, showing you how easy it is to eat plant-based, wherever you are.

No business exists in a vacuum – it is impacted on by a constantly evolving world, which presents new challenges and opportunities every day. To cope with these, a business should be proactive and adaptive, not just at an operational level, but at a functional and strategic level as well. There are 12 chapters in Business Management: A Contemporary Approach focuses specifically on the functions of the business organisation and how to respond to changes in the micro-, and macro-environment, and in the market.

An introduction to the field of business management orients the reader, followed by general management principles applicable to any business manager. The book goes on to cover the various functions of the business organisation: financial management; credit management; information management; public relations; operations management; marketing management; human resource management; and purchasing management in supply chain management. It also covers contemporary issues like corporate citizenship and trends and changes in internationalisation.

The fourth edition of Business Management: A Contemporary Approach includes new features and updated content, such as:

• New case studies applying theory to practical situations
• Experiential exercises and multiple-choice questions
• Up-to-date theory on the functions of the business organization
• In-depth analysis of the relevant issues of corporate citizenship, globalisation and international trade

This book will equip readers with a general understanding of the divergent internal functions of the business organisation and the interrelationships between and among these functions. The readers will also be equipped with the necessary competencies (knowledge, skills and values) to perform the tasks and roles of a manager in any functional area of a business. At the end of each chapter, there are questions for self-assessment. By answering these questions, you will get an idea of whether you have mastered the chapters.

Hoe lyk 'n balalaika en wat is ritme? Wie was Robert Schumann? In die boek se 250 artikels oor instrumente, komponiste en musiekterme uit klassieke musiek, jazz en popmusiek sal jy antwoorde op die en hope ander musiekverwante vrae vind! 'n Noodsaaklike naslaanbron vir kinders wat lief is vir musiek, met meer as 200 volkleurillustrasies en foto’s, talle notevoorbeelde, ’n register met ongeveer 1000 terme met verklarings oor die herkoms en uitspraak daarvan.

You thought you were home alone. Think again... Anya is enjoying a relaxing bath when she hears a noise in the roof. Through the open bathroom door, she sees the attic hatch swing open, and a masked figure drops to the floor. Thirty seconds later, Anya is dead. You're not afraid of being alone in the dark. You're afraid you're not alone. Across town, Anya's old school friend, Julia, sees an online video of a masked figure climbing out of an attic. She suddenly realises why the footage is eerily familiar: it was filmed inside her house in a luxury gated community, designed to keep intruders out. And now your worst fears are coming true. Why would a stranger target Julia? Unless of course, it's not a stranger at all.

Tillie Appelpit, die appelbloeiselwit kerkmuisie, is mal oor kuiergaste – en wanneer sy haar vriende vir tee nooi, ruik haar huisie tussen die heuwels altyd heerlik na vars gebak. Eendag ontdek sy ’n onverwagse gas voor haar deur: ’n Eier! Tillie neem daar en dan verantwoordelikheid vir die eier – want sy weet ’n eier moet warm gehou, vertroetel en versorg word. Wat sy egter nie weet nie, is dat daar ’n groot verrassing in die eier wag. Welkom by die wonderlike wereld van Tillie Appelpit!

Tillie Appelpit, die appelbloeiselwit kerkmuisie, hou van kuier met haar vriende en is baie lief vir naaldwerk. Eendag bring haar vriendin opwindende nuus ... daar is ’n groot naaldwerkkompetisie op die dorp met uitstekende pryse om te wen! Dadelik is al hier vriende druk besig met naaldwerk, en niemand word genooi vir tee nie. Die nuuskierigheid raak vir Tillie net te veel!! Wat maak hulle almal? En hoekom is almal so vreeslik geheimsinnig? Welkom by die wonderlike wereld van Tillie Appelpit!

This book presents a unique collection of case studies from across the globe to create a comprehensive understanding of how family firms can respond to future disruptions. Each case contains learning notes with objectives, discussion questions and suggested readings to facilitate learner understanding and engagement with the topic. Cases on topics such as global succession and governance practices will aid strategic decision-making capabilities in family businesses and will also benefit practitioners in these areas. Diverse in terms of generational involvement, demographic groups, cultural aspects, institutional settings and industries, the cases range from founder-led SMEs to multi-generational family conglomerates in 18 countries spanning over four continents. In addition to identifying successful practices, this book offers unconventional wisdom on the impact of family feuds, sudden death, divorce and multiple marriages on family businesses. It concludes by exposing new understandings on succession and the unique role played by rising-generation leaders in this disruptive era. Informed by the common research paradigm of the Successful Transgenerational Entrepreneurship Practice (STEP) Project Global Consortium, this book will provide a practical learning experience for advanced students and scholars of family business, family entrepreneurship, and strategic management studies.

Pearson Revise is the revision series from Pearson, the assessment experts. From the very start of your GCSE, Pearson Revise is the best way to keep learning up to date, practise skills and prepare for assessments and exams. Our Revision Workbooks help students develop vital skills throughout the course in preparation for the exam with: one-to-one page match with the revision guide so students can find the practice they need quickly and easily guided practice questions on every page demonstrate good technique and build confidence loads of practice questions in the style of the new exams, with plenty of practice at problem-solving and reasoning skills hints and tips help students avoid common pitfalls full set of practice papers written to match the new specification exactly. Part of a comprehensive range of learning and revision support available for Pearson Edexcel and AQA GCSEs from Pearson Revise including: Revision Guides, Revision Workbooks, Revision Cards, Practice Papers Plus and a free online learning portal.

Otter loves playing with Rock. Manatee would like to join. But what happens when Manatee joins Otter and Rock for a boisterous game and disaster strikes? This is a story about finding the courage to face one's mistakes and take the plunge to save a friendship. It's also about Rock. . .who doesn't talk but experiences a lot.

This book presents a unique collection of case studies from across the globe to create a comprehensive understanding of how family firms can respond to future disruptions. Each case contains learning notes with objectives, discussion questions and suggested readings to facilitate learner understanding and engagement with the topic. Cases on topics such as global succession and governance practices will aid strategic decision-making capabilities in family businesses and will also benefit practitioners in these areas. Diverse in terms of generational involvement, demographic groups, cultural aspects, institutional settings and industries, the cases range from founder-led SMEs to multi-generational family conglomerates in 18 countries spanning over four continents. In addition to identifying successful practices, this book offers unconventional wisdom on the impact of family feuds, sudden death, divorce and multiple marriages on family businesses. It concludes by exposing new understandings on succession and the unique role played by rising-generation leaders in this disruptive era. Informed by the common research paradigm of the Successful Transgenerational Entrepreneurship Practice (STEP) Project Global Consortium, this book will provide a practical learning experience for advanced students and scholars of family business, family entrepreneurship, and strategic management studies.

With the advancement in processing power and storage now enabling algorithms to expand their capabilities beyond their initial narrow applications, technology is becoming increasingly powerful. This highly topical Handbook provides a comprehensive overview of the impact of Artificial Intelligence (AI) on work, assessing its impact on an array of economic sectors, their resulting nature of work, and the subsequent policy implications of these changes. Featuring contributions from leading experts across diverse fields, the Handbook of Artificial Intelligence at Work takes an interdisciplinary approach to understanding AI’s connections to existing economic, social, and political ecosystems. Considering a range of fields including agriculture, manufacturing, health care, education, law and government, the Handbook provides detailed sector-specific analyses of how AI is changing the nature of work, the challenges it presents and the opportunities it creates. Looking forward, it makes policy recommendations to address concerns, such as the potential displacement of some human labor by AI and growth in inequality affecting those lacking the necessary skills to interact with these technologies or without opportunities to do so. This vital Handbook is an essential read for students and academics in the fields of business and management, information technology, AI, and public policy. It will also be highly informative from a cross-disciplinary perspective for practitioners, as well as policy makers with an interest in the development of AI technology.

Offering a concise and coherent look at geopolitics and security in the Arctic, this book analyses how the High North has become central to the security interaction between NATO and Russia, and between China and the United States. Featuring contributions from top scholars in the field, the book highlights the key issues relating to the formation of Norwegian foreign and security policy in the North. Chapters examine security issues surrounding Svalbard, and how the Arctic has become integral to Norwegian security, regional development, and identity politics. Overall, this book presents a comprehensive examination of Norway’s approach to foreign policy and security issues in an area of immense strategic and ecological responsibility. With an introductory statement from the former Foreign Minister of Norway, this book will be essential reading for academics and students of European politics, human geography, international relations, Nordic studies, and political geography and geopolitics. It will also be beneficial for government officials and security personnel working on Arctic issues, and in Nordic countries and Northern Europe.

What does a balalaika look like? What is a beat? Who was Robert Schumann? You will find answers to these and many other questions when you join Clare and Fred on their journey through music. This is an encyclopaedia compiled with children in mind, with lively conversations and beautiful illustrations. Perfect for children who love music!

Mayo Clinic Essential Neurology covers the full scope of neurology by combining a focused need-to-know format with core basics along with diagnosis and treatment guidelines. More than 75 color illustrations and numerous therapeutic tables help residents and clinicians diagnose, treat, and manage the most commonly encountered neurologic problems. Topics include: The neurologic examination Diagnostic tests Headache Spine and limb pain Dizziness Sensory loss and paresthesias Weakness Cognitive loss Spells Pain Cerebrovascular disease Movement disorders Immune and infectious diseases Neuro-oncology With coverage comprehensive enough for the practicing physician, the clear format also makes it the perfect introduction for medical students. A full-color guide to the essentials of neurology, this volume provides one of the most focused presentations in the field today.

In this timely follow-up to the bestselling and critically acclaimed Young, Gifted and Black, meet 52 more icons of colour from around the world. Featuring the stories of recent changemakers such as Amanda Gorman and Naomi Osaka, as well as historic talents such as Juan Latino and Yaa Asantewaa, Jamia Wilson has curated a new selection of inspiring black icons illustrated by Andrea Pippins' colourful and celebratory artwork. Covering 52 figures, the book is ideal for educators and homeschoolers studying Black excellence, with a new figure to explore every week of the year. Biographies are ordered chronologically, and the range of figures showcases an even more global selection in line with the movement towards decolonising our history and curricula. The 52 icons: Juan Latino, Queen Nanny, Toussaint Louverture, Chevalier de Saint-Georges, Olaudah Equiano, Alexander Pushkin, Yaa Asantewaa, Moses and Calvin McKissack, Ann Lowe, Albert Luthuli, Charles Drew, Thurgood Marshall, Sister Rosetta Tharpe, George Washington Gibbs Jr., Jackie Robinson, Bertina Lopes, Frantz Fanon, Hans Massaquoi, Coretta Scott King, Mariama Ba, Gladys Mae West, Chinua Achebe, Alvin Ailey, Miriam Makeba, Annie Easley, Ngugi wa Thiong'o, Fela Kuti, John Lewis, Aretha Franklin, Angela Davis, Bob Marley, Octavia Butler, Thomas Sankara, Iman, Prince, Ozwald Boateng, Marcus Samuelsson, Leymah Gbowee, Laverne Cox, Phoebe Robinson, Lewis Hamilton, Michaela Coel, Colin Kaepernick, Kadeena Cox, Aisha Dee, Adenike Oladosu, Naomi Osaka, Amanda Gorman, Chloe x Halle, Ntando Mahlangu, Zaila Avant-garde, Mari Copeny. Strong, courageous, talented and diverse, these extraordinary men and women's achievements will inspire a new generation to chase their dream... whatever it may be. Discover more empowering books by the same author-illustrator team: Baby Young, Gifted, and Black; Young, Gifted and Black; Step into Your Power; Step into My Power and Big Ideas For Young Thinkers.

The Sunday Times bestselling, twenty-eighth and final novel in the thrilling, wickedly funny Inspector Montalbano Mysteries series by Andrea Camilleri.

When Inspector Montalbano receives an early-morning phone call it proves to be the start of a very trying day. For the caller expects Montalbano to arrive imminently at a rendezvous with some friends. But before he can reply the caller announces himself as someone called Riccardino and hangs up. Later that day news comes in of a brutal slaying in broad daylight by an unknown assassin who makes his getaway on a motorbike. And when the Inspector learns of the victim's identity - a man called Riccardino - his troubles are only just beginning.

For soon he must contend with the involvement of a local bishop and a fortune teller who reports some strange goings-on in her neighbourhood. All roads soon lead to a local salt mine but the case proves stubbornly intractable until Montalbano receives another unexpected call.

In the high-stakes world of politics, there are superb highs and terrible lows - and never more so than in the period since 2010, during which so much has changed. Few are better placed to give an insider's view of the turmoil than the Rt Hon. Dame Andrea Leadsom MP. From working cross-party on reform of the European Union to taking to the stage at Wembley as a key figure in the Leave campaign, through two leadership bids, Cabinet intrigue, squaring off against an increasingly erratic Speaker, founding a campaign to give babies the best start for life and securing a landmark Spending Review settlement, Andrea's story tracks the ups and downs of a political career and particularly some of the challenges for female MPs. In this very personal account, she gives a real insight into the daily goings-on with ministers, parliamentary colleagues, civil servants, special advisers, the media and constituents. As a lifelong optimist, Andrea argues that political careers don't always - as is so often claimed - end in failure, and explains how, like a game of snakes and ladders, politics is often about getting yourself into the right place at the right time.

Fifty concrete strategies to help school leaders create a learning environment that better serves and supports students living with trauma. Many educators have heard about the need to implement "trauma-sensitive" practices in order to help students heal and succeed. But what does this look like on a day-to-day basis? What does it require of teachers and of those who lead them? In Trauma-Sensitive School Leadership, Bill Ziegler, Dave Ramage, Andrea Parson, and Justin Foster provide a framework to guide administrators and their teams through the process. With reference to research and their own experience as teachers, counselors, and school leaders, the authors explain how to Develop empathetic and supportive relationships among students and staff. Identify biases and barriers that hinder educators' ability to support learners affected by trauma. Design all-school events and daily lesson plans to minimize the likelihood of retraumatizing vulnerable students. Retool discipline practices and physical spaces to foster a more trauma-sensitive culture and climate. Establish supports to help teachers and other staff deal with secondary trauma. Accepting students for who they are and responding compassionately to their needs leads to greater success in academics and life. With 50 recommended strategies and real-life examples of trauma-informed healing practices, Trauma-Sensitive School Leadership can help you transform your school to better serve your students.