This title was first published in 2002. How do you add value to your clients? Is it the process you use, or the technical skills you deploy? Or perhaps it's your ability to adjust the way you sell and deliver your services based upon your tacit understanding of your client's culture - the way we do things round here. Such chameleon-like behaviour is fundamental to successful consulting, and yet it is neither widely understood nor practised within the profession. Until now. This book describes a powerful way to improve the consultancy process, from selling the service to delivering the engagement, through a concept called cultural intelligence - the missing dimension of effective consultancy. By revisiting the consultancy process using a simple model of organizational culture, this text creates a potent technique for tailoring the principal consultancy processes of selling, relationship management, account management and engagement management. Such tailoring that ensures the consultant and consultancy firm can blend into their clients' organizations more effectively and as a result add immediate and lasting value.

This title was first published in 2001. Based on research and practical experience, this text highlights the contributory factors leading to project failure. The buisiness-IT culture gap, information politics, escalating commitment, the problem of high investment and low return, and accountability for failure are all covered.

This title was first published in 2002. How do you add value to your clients? Is it the process you use, or the technical skills you deploy? Or perhaps it's your ability to adjust the way you sell and deliver your services based upon your tacit understanding of your client's culture - the way we do things round here. Such chameleon-like behaviour is fundamental to successful consulting, and yet it is neither widely understood nor practised within the profession. Until now. This book describes a powerful way to improve the consultancy process, from selling the service to delivering the engagement, through a concept called cultural intelligence - the missing dimension of effective consultancy. By revisiting the consultancy process using a simple model of organizational culture, this text creates a potent technique for tailoring the principal consultancy processes of selling, relationship management, account management and engagement management. Such tailoring that ensures the consultant and consultancy firm can blend into their clients' organizations more effectively and as a result add immediate and lasting value.

This title was first published in 2001. Based on research and practical experience, this text highlights the contributory factors leading to project failure. The buisiness-IT culture gap, information politics, escalating commitment, the problem of high investment and low return, and accountability for failure are all covered.

This revised second edition of a popular handbook for engineers describes the important relationship between high-energy radiation environments, electronic device physics and materials. It is a straightforward account of the problems which arise when high-energy radiation bombards matter and of engineering methods for solving those problems. Radiation effects are a problem encountered in the use of highly engineered materials such as semiconductors, optics and polymers. The finely-tuned properties of these materials may change drastically when exposed to a radiation environment such as a bean of X-rays or electrons, the space environment or the 'hadrons' in CERN's new collider. All of these environments and several more are described. The impact of these environments on microelectronics in computing, data processing and communication is the core of this book (highlighted in chapters on MOS and optical devices). While unashamedly oriented to the engineer-designer and manager, with descriptions in a highly readable form, there is no compromise in physical accuracy when describing high-energy radiation and the effects it produces, such as electronic failure, colour centres and the decay of strength. A great breadth of technical data, needed to make predictions on the spot, is presented, with literature references needed for further research and also a compendium of websites which have been tested and used by authors.

Organizations and those who work within them are under attack from the increasingly pervasive impacts of commoditization. With little to distinguish one company's products and services from another or one person's skills and capabilities from the next, organizations and workers alike are finding themselves trapped in the me-too hell of commoditization. For many this means the survival of the cheapest, as price becomes the principal basis for decision making. For others it requires them to think creatively to avoid the trap of commoditization, even though this may only provide a temporary respite. In this groundbreaking book, Andrew Holmes sets out why commoditization represents such a clear and present danger to every corporation and all white-collar workers. Starting with the nature of the commodities we are familiar with such as coal and cotton, Holmes moves on to describe how commoditization is affecting entire industries and is increasingly touching the work of the professional classes. The evidence is both fascinating and compelling and it is clear that the impacts of commoditization are far reaching. The author also outlines the impact of commoditization on an organization's strategy towards brand, supply chain, value chain, innovation, pricing and competition. He explores the implications for skills, attitudes and behaviours in the workplace before describing a series of strategies for avoiding the risk and exploiting the opportunities offered by a new commoditized world, such as outsourcing, innovation, offshoring, mergers and acquisitions, divestments and first mover advantage. Holmes offers organizations and white-collar workers a range of strategic responses which can be used to combat its worst impacts. And as commoditization continues to make inroads into the corporate and working worlds, this book will be an invaluable companion to addressing the challenges which it presents.

Explores loyalism as a social and political force in eighteenth and nineteenth century British colonies and former colonies. Loyalism in Britain and Ireland, which was once seen as a crude reaction against radicalism or nationalism, stimulated by the elite and blindly followed by plebeians, has recently been shown by historians to have been, on the contrary, a politically multi-faceted, socially enabling phenomenon which did much to shape identity in the British Isles. This book takes further this revised picture by considering loyalism in the wider British World. It considersthe overall nature of loyalism, exploring its development in England, Ireland and Scotland, and goes on to examine its manifestation in a range of British colonies and former colonies, including the United States, Canada, India, Australia and New Zealand. It shows that whilst eighteenth-century Anglo-centric loyalism had a core of common ideological assumptions, associational structures and ritual behaviour, loyalism manifested itself differently in different territories. This divergence is explored through a discussion of the role of loyal associations and military institutions, loyalism's cultural and ritual dimensions and its key role in the formation of political identities. Chronologically, the book covers a pivotal period, comprehending the American and French Revolutions, the 1798 Irish rebellion and Irish Union, the Canadian rebellions of 1837, and Fenianism and Home Rule campaigns throughout the British World. Allan Blackstock is Reader in History at the University of Ulster and author of Loyalism in Ireland, 1789-1829 (Boydell, 2007). Frank O'Gorman was Professor of History at the Universityof Manchester. Contributors: Allan Blackstock, Richard P. Davis, Oliver Godsmark, William Gould, Jacqueline Hill, Andrew R. Holmes, Kyle Hughes, Mark G. McGowan, Donald M. MacRaild, Keith Mason, Patrick Maume, KatrinaNavickas, Frank O'Gorman, Brad Patterson, Scott W. See

Plant Microbiology provides a comprehensive source of information on DNA sequencing and mapping, the newest technology and procedures in areas such as radiation hybrid mapping, FISH and specialized sequencing techniques are covered. The book also describes how transgene expression is controlled in plants and how advanced information strategies can be used to manipulate and modify the plant genome. An exciting final chapter provides and overview of all the applications of plant transformation in agriculture, medicine and industry.

ExpressExec is a unique business resource of one hundred books. These books present the best current thinking and span the entire range of contemporary business practice. Each book gives you the key concepts behind the subject and the techniques to implement the ideas effectively, together with lessons from benchmark companies and ideas from the world's smartest thinkers.

ExpressExec is organised into ten core subject areas making it easy to find the information you need:

01 Innovation
02 Enterprise
03 Strategy
04 Marketing
05 Finance
06 Operations and Technology
07 Organizations
08 Leading
09 People
10 Life and Work

ExpressExec is a perfect learning solution for people who need to master the latest business thinking and practice quickly.

Pains on Trains is the perfect way to take the tedium out of commuting, guaranteed to become as indispensable to the seasoned traveller as the blow--up pillow and water sterilising tablets. In Pains on Trains, Andrew Holmes and Matthew Reeves set their sights on the scourge of the modern office worker -- other office workers who clog up trains, buses, boats and planes with their annoying habits and depressing clothes. Pains on Trains is dedicated to the rush--hour veteran and consists of a a pain--spottinga guide to the very worst people you meet on your daily commute. Each painful character is illustrated in their usual context and supported by a short narrative.

Soldier and intellectual Carl von Clausewitz first entered combat at the tender age of thirteen. He later rose to the rank of Major General, married into the Prussian nobility and wrote a book which was to become one of the most influential works on military strategy ever published. On War is one of the first books on modern military strategy. Writing mostly after the Napoleonic wars, between 1816 and 1830, von Clausewitz never lived to see it published. He had a theory that it was the integration of political, societal and economic issues that was the most important factor in deciding the outcome of a war. This new theory made On War one of the most important texts on strategy ever written. On War has been translated into practically every major language and remains a source of inspiration for modern strategic thinkers. In this fascinating new interpretation, Andrew Holmes illustrates how von Clausewitz's ideas can be applied to contemporary business. Readers will discover: * Why business, like war, is neither an art nor a science; * How to 'fortify' their business; * The importance of a strong commander; * The secrets of being ruthless; * Why they should bypass their smart phones and open up the lines of communication. By re-interpreting von Clausewitz's original theories, Holmes demonstrates that On War is not just about the battlefield. This clear, concise and waffle-free book shows how you can treat life like a military operation and steer your troops in the right direction in the world of business. Andrew Holmes' Carl von Clausewitz's On War illustrates the timeless nature of von Clausewitz's insights by bringing them to life with modern examples and business case studies. This brilliant interpretation of On War is an entertaining accompaniment to one of the most famous strategy books ever written.

This book allows readers to grasp both the fundamentals and the latest technological advances in the field of mine drainage, which is increasingly crucial both environmentally and economically. Its extensive coverage of current and promising passive treatment technologies, combined with numerous practical guides, makes it an indispensable tool for early researchers seeking promising trends and identifying gaps. The book systematically explores recent literature on passive treatment research, classifying them as preventative, in-situ, and ex-situ solutions. It covers relevant passive treatments such as permeable reactive barriers, constructed wetlands, gravel bed reactors, saturated rock fills, and passivation techniques, among other common source control tactics. Each technology is discussed in terms of principal mechanisms, state-of-the-art technological advances, advantages and disadvantages, and suitability for a given mine drainage chemistry and flow regime. The book provides a comprehensive view of the entire field, offering researchers and policymakers a reference guide, research ideas, understanding, and practical applications for each technology. Furthermore, the contains an overview of recent trends in material selection for passive treatment applications, primarily through the use of industrial waste and by-products, which incorporate more sustainable practices in mine drainage remediation. Uniquely, the manuscript includes a flowchart based on water chemistry and flow rates to guide readers to ideal treatment options, along with written analysis to further support the readers’ decision-making. Overall, this equips early researchers in the field with knowledge of fundamentals and promising research routes when dealing with different mine drainage complexities while also providing them with promising research avenues that can advance the field further.