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This book explores the hospital via organisational ethnography
(OE), an approach that involves a mix of fieldwork methods designed
to analyse the hospital which also includes participatory
observation, qualitative interviews and shadowing. One way to
define a hospital is by its high level of formal organisation,
resulting in written or digital communication as the main source of
communication in patient journals, minutes and medical and quality
guidelines. In contrast, in this book, the aspects of the informal
organisation will be the focus. In spite of the many formal
regulations of healthcare, hospitals are also chaotic organising
places where many different groups of people interact in order to
negotiate, to practice and to make sense of daily work tasks. The
underlying argument is that, in the mundane everyday life of
hospitals, frontline workers and their interactions with patients
and local managers remain at the core of organising hospitals. The
overall purpose of this book is to report stories back from the
field of healthcare, demonstrating how people, spaces and work (as
examples of events) become important elements of organising
hospitals. The book will be of interest to students and scholars in
and across healthcare management, organisation studies,
ethnography, sociology, qualitative methods, anthropology, service
management and cultural studies.
This book explores the hospital via organisational ethnography
(OE), an approach that involves a mix of fieldwork methods designed
to analyse the hospital which also includes participatory
observation, qualitative interviews and shadowing. One way to
define a hospital is by its high level of formal organisation,
resulting in written or digital communication as the main source of
communication in patient journals, minutes and medical and quality
guidelines. In contrast, in this book, the aspects of the informal
organisation will be the focus. In spite of the many formal
regulations of healthcare, hospitals are also chaotic organising
places where many different groups of people interact in order to
negotiate, to practice and to make sense of daily work tasks. The
underlying argument is that, in the mundane everyday life of
hospitals, frontline workers and their interactions with patients
and local managers remain at the core of organising hospitals. The
overall purpose of this book is to report stories back from the
field of healthcare, demonstrating how people, spaces and work (as
examples of events) become important elements of organising
hospitals. The book will be of interest to students and scholars in
and across healthcare management, organisation studies,
ethnography, sociology, qualitative methods, anthropology, service
management and cultural studies.
The COVID-19 pandemic has led to radical transformations in the
organisation and delivery of health and care services across the
world. In many countries, policy makers have rushed to re-organise
care services to meet the surge demand of COVID-19, from
re-purposing existing services to creating new 'field' hospitals.
Such strategies signal important and sweeping changes in the
organisation of both 'COVID' and 'non-COVID' care, whilst asking
more fundamental questions about the long-term organisation of care
'after COVID'. In some contexts, the pandemic has exposed the
fragilities and vulnerabilities of care systems, whilst in others,
it has shown how services are organised to be more resilient and
adaptive to unanticipated pressures. The COVID-19 pandemic presents
a rare opportunity to examine empirically and to develop new
theoretical frameworks on how and why health systems adapt to such
unusual and intense pressures. International contributors consider
how responses to COVID-19 are transforming the organisation and
governance of health and care services and explore questions around
strategic leadership at local, regional, national and transnational
level. The book offers unique insight and analysis on the dynamics
of policy-making, the organisation and governance of care
organisations, the role of technologies in governing, the changing
role of professionals and the possibilities for more resilient care
systems.
Managing Change is about implementing health care reforms, policies
and programs into everyday practices. The book explores
organizational change in health care as influenced by contemporary
policy and management concepts, and presents and applies
theoretical perspectives.
This book presents a new way of understanding organizational
ethnography due to its strong emphasis on what the word
organizational means in organizational ethnography. In the past
five years, a new organizational studies research field has
developed involving organizational ethnographies, which is when
organizations are studied using ethnographical methods. This
development has shed light on the methods and difficulties of
organizational ethnography, and yet we argue that confusion still
remains as to what organizational ethnographical approaches are.
This edited volume offers students and scholars a profound
understanding of organizational ethnography by presenting concrete
examples, reflections and discussions of how to understand and
adequately conceptualize the word organizational in organizational
ethnography. All the chapters illustrate the work of analytically
combining different organizational phenomena (e.g. strategy making,
policymaking), analytical perspectives (e.g. sensemaking,
narratives) and ethnographical methods (e.g. texts, observations,
shadowing, interviews) and demonstrate different ways of doing
organizational ethnography. At the end of each chapter, an
experienced researcher in the field offers comments and discussion
on the contributions of the chapter, providing reflections on the
implications for research in the field to which they ascribe. In
Doing Organizational Ethnography, organizational is defined as
polyphonic ways of organizing based on the interactions of the many
voices, discourses, practices and narratives in and around
organizations and the book provides readers with in-depth
reflections on what organizing and organizations become when doing
organizational ethnography.
This book presents a new way of understanding organizational
ethnography due to its strong emphasis on what the word
organizational means in organizational ethnography. In the past
five years, a new organizational studies research field has
developed involving organizational ethnographies, which is when
organizations are studied using ethnographical methods. This
development has shed light on the methods and difficulties of
organizational ethnography, and yet we argue that confusion still
remains as to what organizational ethnographical approaches are.
This edited volume offers students and scholars a profound
understanding of organizational ethnography by presenting concrete
examples, reflections and discussions of how to understand and
adequately conceptualize the word organizational in organizational
ethnography. All the chapters illustrate the work of analytically
combining different organizational phenomena (e.g. strategy making,
policymaking), analytical perspectives (e.g. sensemaking,
narratives) and ethnographical methods (e.g. texts, observations,
shadowing, interviews) and demonstrate different ways of doing
organizational ethnography. At the end of each chapter, an
experienced researcher in the field offers comments and discussion
on the contributions of the chapter, providing reflections on the
implications for research in the field to which they ascribe. In
Doing Organizational Ethnography, organizational is defined as
polyphonic ways of organizing based on the interactions of the many
voices, discourses, practices and narratives in and around
organizations and the book provides readers with in-depth
reflections on what organizing and organizations become when doing
organizational ethnography.
The COVID-19 pandemic has led to radical transformations in the
organisation and delivery of health and care services across the
world. In many countries, policy makers have rushed to re-organise
care services to meet the surge demand of COVID-19, from
re-purposing existing services to creating new 'field' hospitals.
Such strategies signal important and sweeping changes in the
organisation of both 'COVID' and 'non-COVID' care, whilst asking
more fundamental questions about the long-term organisation of care
'after COVID'. In some contexts, the pandemic has exposed the
fragilities and vulnerabilities of care systems, whilst in others,
it has shown how services are organised to be more resilient and
adaptive to unanticipated pressures. The COVID-19 pandemic presents
a rare opportunity to examine empirically and to develop new
theoretical frameworks on how and why health systems adapt to such
unusual and intense pressures. International contributors consider
how responses to COVID-19 are transforming the organisation and
governance of health and care services and explore questions around
strategic leadership at local, regional, national and transnational
level. The book offers unique insight and analysis on the dynamics
of policy-making, the organisation and governance of care
organisations, the role of technologies in governing, the changing
role of professionals and the possibilities for more resilient care
systems.
This Handbook provides an authoritative overview of current issues
and debates in the field of health care management. It contains
over twenty chapters from well-known and eminent academic authors,
who were carefully selected for their expertise and asked to
provide a broad and critical overview of developments in their
particular topic area. The development of an international
perspective and body of knowledge is a key feature of the book. The
Handbook secondly makes a case for bringing back a social science
perspective into the study of the field of health care management.
It therefore contains a number of contrasting and theoretically
orientated chapters (e.g. on institutionalism; critical management
studies). This social science based approach is a refreshing
alternative to much existing work in this domain and offers a good
way into current academic debates in this field. The Handbook
thirdly explores a variety of important policy and organizational
developments apparent within the current health care field (e.g.
new organizational forms; growth of management consulting in health
care organizations). It therefore explores and comments on major
contemporary trends apparent in the practice field.
You'll see how beautiful it is in the morning-jungle all around
us"" says one of the characters in Anne Raeff's story collection,
referring to the way that the jungle that threatens can also
provide solace. The jungle in these stories is both metaphorical
and real, taking the reader from war-torn Europe to Bolivia and
from suburban New Jersey to Vietnam. Raeff examines how war and
violence, like the jungle, seep into our lives, even when we are no
longer in danger and long after the war is over. While struggling
with fear, danger, and displacement, the characters of The Jungle
around Us form strange and powerful bonds in distant and unlikely
places. A family that has escaped Vienna ends up on the edge of the
Amazon, where the parents fight yellow fever and the daughter falls
in love with a village boy. Two sisters learn lessons about race
and war during the Columbia University riots of1968. A young girl
confronts death when her former babysitter is mysteriously
murdered. In Paraguay, two adult sisters confront their loneliness
while their precocious young charge faces off with a monkey. Raeff
's stories are about embracing the world though the world contains
everything we fear.
“You’ll see how beautiful it is in the morning—jungle all
around us,” says one of the characters in Anne Raeff’s story
collection, referring to the way that the jungle that threatens can
also provide solace. The jungle in these stories is both
metaphorical and real, taking the reader from war-torn Europe to
Bolivia and from suburban New Jersey to Vietnam. Raeff examines how
war and violence, like the jungle, seep into our lives, even when
we are no longer in danger and long after the war is over. While
struggling with fear, danger, and displacement, the characters of
The Jungle around Us form strange and powerful bonds in distant and
unlikely places. A family that has escaped Vienna ends up on the
edge of the Amazon, where the parents fight yellow fever and the
daughter falls in love with a village boy. Two sisters learn
lessons about race and war during the Columbia University riots of
1968. A young girl confronts death when her former babysitter is
mysteriously murdered. In Paraguay, two adult sisters confront
their loneliness while their precocious young charge faces off with
a monkey. Raeff’s stories are about embracing the world though
the world contains everything we fear.
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