This volume is unusual in that the theme is quite broad in scope yet focused on a specific topic; innovations and boundary-pushing studies in areas not usually found in library literature. It represents a look at the periphery of the field surveyed in previous volumes and presents chapters grouped into two categories: professional issues and transforming services. First section chapters include the challenges facing librarians in an age of litigiousness and threats to academic freedom, educating ethical leaders for the information society by adopting practices from business, valuing intellectual capital assets by looking at the role of librarians in a knowledge society, and emerging practices of open peer review as a means of achieving a "new science". In the second section chapters include the effects of terminology on health queries by analysing users' health literacy and topic familiarity, an analysis of academic social networking via a case study of users' information behaviour, a study on redefining services and spaces for graduate student success by creating a "scholars' commons", and a final chapter on serving adults and teens in social spaces within a "virtual branch".

First published in 1993, the purpose of this book is to identify and describe the most important factors that must be considered in making decisions about the optimal ways to provide access to information - in short, the best way to use the humans, the machines, and the intangible resources known as information, particularly at the organizational level. In recent years executives have begun to outsource computing and telecommunications functions, primarily to control costs. Traditional libraries and information centres have been disbanded in favour of service contracts or outright leasing of staff. Both the public and private sectors are examining their information service operations from the point of view of cost effectiveness. Decisions about owning versus leasing of information are being made daily. Decision-makers are finding that they must deal differently with funding and budgeting of information systems and libraries from their earlier practice. New paradigms for these service functions already exist. Not only have corporations and governments begun to contract out entire information service operations, but libraries themselves have begun to consider the costs, effectiveness, and implications of outsourcing some of their operations and services. This book provides a framework for decision-makers to view and review information services within their organizations. Entire units, components of libraries and information centres are defined and untangled so that the widest variety of organizations can analyse their own environments. Each chapter is accompanied by comments from a broad range of experts in the information field.

First published in 1993, the purpose of this book is to identify and describe the most important factors that must be considered in making decisions about the optimal ways to provide access to information - in short, the best way to use the humans, the machines, and the intangible resources known as information, particularly at the organizational level. In recent years executives have begun to outsource computing and telecommunications functions, primarily to control costs. Traditional libraries and information centres have been disbanded in favour of service contracts or outright leasing of staff. Both the public and private sectors are examining their information service operations from the point of view of cost effectiveness. Decisions about owning versus leasing of information are being made daily. Decision-makers are finding that they must deal differently with funding and budgeting of information systems and libraries from their earlier practice. New paradigms for these service functions already exist. Not only have corporations and governments begun to contract out entire information service operations, but libraries themselves have begun to consider the costs, effectiveness, and implications of outsourcing some of their operations and services. This book provides a framework for decision-makers to view and review information services within their organizations. Entire units, components of libraries and information centres are defined and untangled so that the widest variety of organizations can analyse their own environments. Each chapter is accompanied by comments from a broad range of experts in the information field.

Volume 37 of Advances in Librarianship presents detailed examples of local and regional mergers and collaborations and serves as a companion to Volume 36 which presented a comprehensive broad review of the factors that lead to mergers and other alliances, and the methods used to ensure effective and successful collaborations. While corporate mergers make headlines, library and information science examples, especially at regional an local levels, have less visibility. This volume demonstrates that such efforts are occurring in libraries, among LIS degree programs, and enterprises including networks and consortia. They are occurring as economic conditions around the world mandate consolidation and/or collaboration among agencies and enterprises to reduce or curtail expenditures.

Volume 36 provides a broad review of the factors that lead to mergers and other alliances, the methods used to ensure effective and successful collaborations, and descriptions of the factors which contributed to less successful efforts at consolidation. The chapters include original research, case studies, literature reviews and conceptual papers.

The field of librarianship has undergone traumatic shifts (mostly downward) due to the global financial meltdown that began in the fall of 2008. Libraries have been deeply affected by the worst recession since the Great Depression. While "Advances in Librarianship" endeavors to identify trends and innovations, the trend addressed in this volume is admittedly not a happy one. The current climate does however, present opportunities for analysis, and far reaching searches for solutions and innovations that can alleviate the challenges created by the clash of fiscal retrenchment with steadily increasing use of libraries. Therefore this volume addresses the ripple effects of the economic recession from the point of view of librarianship, the need for advocacy, and the necessity to tout the value that libraries bring to their communities. Chapters focus on identifying means to change library and library related organizations so that they focus on distinctive assets and strengths, use free or low cost resources and technologies, and position themselves to take advantage of collaborative initiatives.

This volume of "Advances in Librarianship" makes contributions to three largely unexplored areas in the field: managing intellectual capital in libraries, reporting on the effects of spatial factors and cooperation and competition upon intellectual capital utilization in libraries; Native American Libraries, offering findings which can apply in any country with ethnically or culturally isolated libraries; and the nature and extent of the engagement of humanities scholars with electronic texts. Other topics explored in this volume include the growth and decline of Operations Research both in general and within academic libraries, approaches to intellectual capital in libraries, and an historical analysis of the two streams of library education in Australia over 40 years. "The Advances in Librarianship" book series presents current international research and professional issues in libraries, the information industry, education and development of information professionals. The series is a key resource for practitioners, researchers, students and faculty members seeking in-depth literature and solutions to current and emerging issues in library and information science and related fields.

This volume presents international research and exhaustive reviews of literature on a range of issues related to the evolving digital environment. Topics addressed include: the educational impact of the digital environment on LIS education curricula and delivery mechanisms; information representation and learning in video games; social semantic corporate digital libraries; the use of E-texts in research projects in the humanities; and information access in e-government environments. Issues surrounding the improvement of library catalogues by emulating web-based search engines, and the extent to which collaborative information seeking is/is not enabled by existing search engines and tools are also explored. With the growing trend for digital-only access to information, this text makes an important contribution in both highlighting problems and challenges, and pointing to pathways for future solutions. Part of the Advances in Librarianship book series, it is a key resource for practitioners, researchers, students and faculty members seeking in-depth literature and solutions to current and emerging issues in library and information science and related fields.

Management and Leadership Innovations, vol. 38 of Advances in Librarianship presents techniques, cases and theoretical papers on how libraries and other non-profit organizations can achieve sustainability through application of the UN's Agenda 21, how to interview candidates through non-traditional and interactive processes to assess 'soft skills' needed to join a team, how a model was developed to ensure successful school libraries, and how academic libraries can provide leadership in sustaining and preserving their surrounding communities' history and culture. It also offers chapters on the utility of gossip in management, how to provide mindful leadership within an organization, and how to identify and manage levels of stress and burnout. The volume presents a case study of how a library altered the skill sets of subject librarians to function in teams using a matrix approach in order to better serve clients. Another innovation is represented by a chapter on staff development and service through participation in a community of practice. Also included is a chapter on service design a relatively new concept of service design which is critical in improving user/customer satisfaction and patronage.

Assessment and outcomes evaluation have become increasingly important in librarianship. Although initially used in educational contexts to measure student learning, the strategy has migrated to other contexts such as hiring, employee development, overall organizational and institutional successes, measuring the outcomes of projects and operational changes, and self assessment at the personal level. This growing emphasis is partly due to increasingly stringent requirements that funds are used effectively to improve services and operations. The current economic climate and retrenchments in non-profit agencies, have raised the need for assessment and outcomes evaluation to a critical level. 'Contexts for Assessment and Outcome Evaluation in Librarianship' focuses not on the how of undertaking assessment and outcomes evaluation, but rather on their successes and failures in various contexts in which these tools have been and will be used.