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Showing 1 - 2 of 2 matches in All Departments

ITIL, Volume 3 - A Pocket Guide (Paperback)

Jan Van Bon, Arjen de Jong, Axel Kolthof, Mike Pieper, Ruby Tjassing, …

R740 Discovery Miles 7 400

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Ships in 18 - 22 working days

Note: This pocket book is available in several languages: English, German, French, Dutch. This Pocket Guide is a concise summary of ITIL(R) V 3. A quick, portable reference tool to this leading standard within the Service Management community. What are the key service management processes? What is the 'lifecycle' approach?

ITIL - Das Taschenbuch, Volume 3 (German, Paperback)

Jan Van Bon, Arjen de Jong, Axel Kolthof, Mike Pieper, Ruby Tjassing, …

R559 Discovery Miles 5 590

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Ships in 9 - 17 working days

Note: This pocket book is available in several languages: English, German, French, Dutch. This Pocket Guide is a concise summary of ITIL(R) V 3. A quick, portable reference tool to this leading standard within the Service Management community. Additionally for readers the processes are covered in a separate section.