Creative problem solving (CPS) is a six-step process designed to help people systematically resolve nonroutine, ambiguous types of problems. Because most organizational problems tend to be nonroutine, skill in using CPS process can confer a significant competitive advantage. "Creative Problem Solving" gives training managers the information they need to develop and teach a course on CPS. VanGundy provides an overview of the process, elements of the creative climate needed to foster CPS and innovative thinking, creative thinking exercises designed to illustrate specific CPS principles, and easy-to-follow descriptions of proven idea-generated methods.

Orchestrating Collaboration at Work is an activity book for trainers, coaches, mediators and facilitators, who want to use the arts to create transformative learning experiences in organizations. All 70 activities are crafted using arts-based principles that offer new insights and skills development in creativity, communication, teamwork, and collaborative leadership. Painting, poetry, storytelling, music, and improvisational theater offer innovative and transformative learning experiences. You can use them as quick icebreakers or brainjuicers at meetings or training sessions, and as a means of mediating dialogue to stimulate employee engagement. You do NOT have to be an artist to use this book's offerings.