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Smart cities are cities which use different types of electronic
methods and sensors to collect data. The gathered information and
data is then used to manage assets, resources and services
efficiently to improve the operations across the city. This book
provides a new insight for the current issues and opportunities in
smart cities and related concepts in the next generation of urban
evolution. The smart cities of tomorrow engage locals, visitors,
governments and businesses in the intelligent, collaborative and
connected ecosystem. To this end, the goal of this book is to
provide better understanding of city services but also enhancing
and evaluating the local and visitor experience and city
decision-making processes by creating livable environments and
business solutions. With international contributions from
well-respected and international academics, it brings state-of-art
knowledge on marketing management (and related areas e.g., urban
studies) from a new modern perspective within the smart cities. Via
academic research and international case studies, it discusses
issues such as: * Smart tourists in smart cities * The evolution of
the smart city * Smart trends in the tourism and hospitality
industry * Smart sports in smart cities * Creating a smart tourist
destinations * What does it mean for the locals - the smart city as
a proposal to improve the quality of life of residents
The sharing economy is at the centre of number of current debates
involving new technologies and innovative services, sustainability,
big data and stakeholder engagement. These trends have serious
implications for hoteliers, restaurant owners, airlines and car
rental companies and service industries as they change the rules of
the game across the services industries. This edited volume
encourages new theoretical and empirical development on sharing
economy studies in the service industries field. This is one of the
first academic volumes on this topic to focus on marketing and
managerial implications specifically in tourism, services marketing
and urban studies. Written by an international team of contributors
and using real life case studies, it looks at issues such as: * An
introduction to and conceptualization of the sharing economy; *
National culture and the sharing economy; * Big data and digital
marketing in the sharing economy; * The future of mobility
according to Uber; * Rethinking tourism models in the era of the
sharing economy; It is a must-have volume for all those researching
in the area of the sharing economy who wish to learn more and delve
deeper into the implications it has had and will have on the
tourism industry and wider tourism economy.
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