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Showing 1 - 2 of 2 matches in All Departments
Aimed at professionals and trainee professionals within the library
and information service (LIS) fields, this book reminds the reader
of the frequently ignored communication-gulf between the
professional and the layman, and in particular the lack of true
communication between LIS professionals and the user. It focuses
especially on non-standard users, such as non-native speakers or
those with some disability. The author provides accessible examples
of good practice, assesses their degree of success and suggests
further ways to improve performance in information provision.
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