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This edited volume offers a new and original approach to the study
of technological change in retail finance. Documenting developments
in the US alongside case studies from Mexico and Europe,
Technological Innovation in Retail Finance addresses the variety of
financial institutions that populated the markets for retail
finance. It offers a massive research base reflecting not only
breadth of contributor interests, but also a unity of purpose that
comes from several workshops and comments on each other's work.
Technological innovation had a major role in the shaping and
developing of administrative procedures, routines, and capabilities
in organizations offering retail financial services. Indeed, with
the exception of contemporary case studies for the UK, the current
'state of the art' in the study of the computerization of financial
services from an historical perspective is overwhelmingly focused
on developments in the USA. This volume overcomes the usual bias
towards the so called 'Atlantic continuity' in the understanding of
technological change related to applications of information and
telecommunication technologies (ICT) by offering a number of
sources of distinctiveness. It shows when and how technological
change altered the competitive intensity in the markets for retail
finance.
This edited volume offers a new and original approach to the study
of technological change in retail finance. Documenting developments
in the US alongside case studies from Mexico and Europe,
Technological Innovation in Retail Finance addresses the variety of
financial institutions that populated the markets for retail
finance. It offers a massive research base reflecting not only
breadth of contributor interests, but also a unity of purpose that
comes from several workshops and comments on each other's work.
Technological innovation had a major role in the shaping and
developing of administrative procedures, routines, and capabilities
in organizations offering retail financial services. Indeed, with
the exception of contemporary case studies for the UK, the current
'state of the art' in the study of the computerization of financial
services from an historical perspective is overwhelmingly focused
on developments in the USA. This volume overcomes the usual bias
towards the so called 'Atlantic continuity' in the understanding of
technological change related to applications of information and
telecommunication technologies (ICT) by offering a number of
sources of distinctiveness. It shows when and how technological
change altered the competitive intensity in the markets for retail
finance.
This book examines the nature of retail financial transaction
infrastructures. Contributions assume a long-term outlook in their
exploration of the key financial processes and systems that support
a global transition to a cashless economy. The volume offers both
modern and historic accounts that demonstrate the constantly
changing role of payment instruments. It brings together different
theoretical approaches to the study, re-examining and forecasting
changes in retail payment systems. Chapters explore a global
transition to a cashless society and contemplate future
alternatives to cash, cheques and plastic, featuring the
perspectives of academics from different disciplines in
conversation and industry participants from six continents. Readers
are invited to discover the innovation in payment systems and how
it co-evolves with changes in society and organisations through
personal, corporate and governmental processes.
Cash and Dash: How ATMs and Computers Changed Banking uses the
invention and development of the automated teller machine (ATM) to
explain the birth and evolution of digital banking, from the 1960s
to present day. It tackles head on the drivers of long-term
innovation in retail banking with emphasis on the payment system.
Using a novel approach to better understanding the industrial
organization of financial markets, Cash and Dash contributes to a
broader discussion around innovation and labour-saving devices. It
explores attitudes to the patent system, formation of standards,
organizational politics, the interaction between regulation and
strategy, trust and domestication, maintenance versus disruption,
and the huge undertakings needed to develop online real-time
banking to customers.
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