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Technological Innovation in Retail Finance - International Historical Perspectives (Paperback)
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Technological Innovation in Retail Finance - International Historical Perspectives (Paperback)
Series: Routledge International Studies in Business History
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This edited volume offers a new and original approach to the study
of technological change in retail finance. Documenting developments
in the US alongside case studies from Mexico and Europe,
Technological Innovation in Retail Finance addresses the variety of
financial institutions that populated the markets for retail
finance. It offers a massive research base reflecting not only
breadth of contributor interests, but also a unity of purpose that
comes from several workshops and comments on each other's work.
Technological innovation had a major role in the shaping and
developing of administrative procedures, routines, and capabilities
in organizations offering retail financial services. Indeed, with
the exception of contemporary case studies for the UK, the current
'state of the art' in the study of the computerization of financial
services from an historical perspective is overwhelmingly focused
on developments in the USA. This volume overcomes the usual bias
towards the so called 'Atlantic continuity' in the understanding of
technological change related to applications of information and
telecommunication technologies (ICT) by offering a number of
sources of distinctiveness. It shows when and how technological
change altered the competitive intensity in the markets for retail
finance.
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