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"Humanization and the Law" combines two current and complementary
trends in the business-to-business (B2B) market of the legal
industry: digitalization and humanization. On the one hand, digital
transformation in corporate legal departments and law firms
continues to advance. Contract management, e-discovery, due
diligence, legal operations, and forensic data analysis are just a
few examples of task areas where the use of intelligent software
solutions minimizes legal risks and increases compliance, enables
efficiency gains and cost reductions through automation, and allows
faster and more agile responses to changing market demands and
client expectations. On the other hand, the increasing number of
failed digitalization projects shows that technology alone is not
enough to successfully transform legal departments and law firms.
Software solutions must be integrated into existing work processes,
be easy to use, and provide real benefits in order to be accepted
by employees. People and their ability to make decisions and lead
others remain the focus in an increasingly digitalized legal
industry. More than 20 authors provide insights into why human
aspects matter for business, what organizations can do to increase
the mental well-being and motivation of their employees, and how to
prevail in the upcoming war for talent in the legal industry. "The
legal industry has been largely dismissive of "soft skills" and
"humanizing law." One of the paradoxes of our time is that the
ascendency of automation, artificial intelligence, blockchain, Big
Data, and other technological platforms has elevated, not
diminished, the importance of humanity. It is not only what
distinguishes us from machines but it also enables us to apply our
humanity to machines. The legal function will play an important
role in this process but must first take a hard look at itself."
(Mark A. Cohen, in "Foreword")
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