Managing Operations is a concise guide to the fundamentals of operations management. Using examples and case studies from public, private and voluntary sector organizations, this book will enable managers to develop their competency to an excellent standard in an industrial or commercial setting.
As well as being very practically based, Managing Operations also provides the theory behind operations management.
The book is based on the Management Charter Initiative's Occupational Standards for Management NVQs and SVQs at level 4. It is particularly suitable for managers on the Certificate in Management, or Part 1 of the Diploma, especially those accredited by the IM and Edexcel.
Managing Operations is part of the highly successful series of textbooks for managers which cover the knowledge and understanding required as part of any competency-based management programme. The books cover the three main levels of management: supervisory/first-line management (NVQ level 3), middle management (Certificate/NVQ level 4) and senior management (Diploma/NVQ level 5). Also included are titles which cover management issues in particular sectors, such as schools or the public sector, in more depth. You will find a full listing of other titles available at the front of this book.
Bob Johnson is a freelance management consultant and trainer with extensive experience of the retail, service, government and voluntary sectors. He has managed operations in the sales, marketing, purchasing, training and consultancy functions.
Concise guide to the basics of operations management
Includes examples of best practice from from public, private and voluntary sector organizations
Linked tothe MCI standards

Grounded in the theory of sociologist Karl Weick, this edited volume explores key concepts of educational leadership and organizational learning. Chapter authors analyze and reflect on the implications of Weick's thinking on leadership preparation and development. Providing a thorough understanding of the influence of his ideas in education, this volume unpacks the ways in which Weick's ideas influence and shape organizational learning and educational leadership and policy today.

Managing Operations is a concise guide to the fundamentals of operations management. Using examples and case studies from public, private and voluntary sector organizations, this book will enable managers to develop their competency to an excellent standard in an industrial or commercial setting. As well as being very practically based, Managing Operations also provides the theory behind operations management.The book is based on the Management Charter Initiative's Occupational Standards for Management NVQs and SVQs at level 4. It is particularly suitable for managers on the Certificate in Management, or Part 1 of the Diploma, especially those accredited by the IM and Edexcel.Managing Operations is part of the highly successful series of textbooks for managers which cover the knowledge and understanding required as part of any competency-based management programme. The books cover the three main levels of management: supervisory/first-line management (NVQ level 3), middle management (Certificate/NVQ level 4) and senior management (Diploma/NVQ level 5). Also included are titles which cover management issues in particular sectors, such as schools or the public sector, in more depth. You will find a full listing of other titles available at the front of this book.Bob Johnson is a freelance management consultant and trainer with extensive experience of the retail, service, government and voluntary sectors. He has managed operations in the sales, marketing, purchasing, training and consultancy functions.

Friendless Childhoods Explain War uses the author’s groundbreaking discoveries working with the UK’s most dangerous offenders to cast an expert eye over international conflict. All such violence, he contends, is born of childhood experiences that lead to adult anger, grievance and revenge. From Toddler Thinking to Nursery Nightmares and Guff Disease the book lays bare prevailing thought on violent conflict — which should be avoided by building truth, trust and consent from an early age — not instilling seeds of hate that continue into adulthood. The author cites Mein Kampf, George Orwell, Shakespeare and his own professional records to show how negative experiences in childhood can lead to unspeakable adult acts of violence, even war. In a radical re-appraisal of the darkest side of human nature that no citizen or policymaker should ignore, he warns us that ‘No-one is safe (or sane) unless we are all safe (or sane).’

Grounded in the theory of sociologist Karl Weick, this edited volume explores key concepts of educational leadership and organizational learning. Chapter authors analyze and reflect on the implications of Weick's thinking on leadership preparation and development. Providing a thorough understanding of the influence of his ideas in education, this volume unpacks the ways in which Weick's ideas influence and shape organizational learning and educational leadership and policy today.

An archaeology of Western energy culture that demystifies the role that fossil fuels play in the day-to-day rituals of modern life. Spanning the past two hundred years, this book offers an alternative history of modernity that restores to fossil fuels their central role in the growth of capitalism and modernity itself, including the emotional attachments and real injuries that they generate and command. Everything about us-our bodies, minds, sense of self, nature, reason, and faith-has been conditioned by a global infrastructure of carbon flows that saturates our habits, thoughts, and practices. And it is that deep energy infrastructure that provides material for the imagination and senses and even shapes our expectations about what it means to be fully human in the twenty-first century. In Mineral Rites, Bob Johnson illustrates that fossil fuels are embodied today not only in the morning commute and in home HVAC systems but in the everyday textures, rituals, architecture, and artifacts of modern life. In a series of illuminating essays touching on such disparate topics as hot yoga, electric robots, automobility, the RMS Titanic, reality TV, and the modern novel, Johnson takes the discussion of fossil fuels and their role in climate change far beyond the traditional domains of policy and economics into the deepest layers of the body, ideology, and psyche. An audacious revision to the history of modernity, Mineral Rites shows how fossil fuels operate at the level of infrapolitics and how they permeate life as second nature.

The Age of Reason, The Complete Edition is one of the most powerful thought provoking books ever written about God and religion. It smashes through the ancient walls of superstition and fear of the "revealed" religions with the unstoppable battering ram of our innate God-given reason Thomas Paine was often attacked for having written this enlightening book, but his arguments and profound observations found within have never been defeated. This edition contains the seldom seen third part to The Age of Reason and, unlike any other editions, also includes all of Paine's known essays and correspondence regarding God, Deism, the Bible and theology.

Master of Wine and Chef Tim Hanni MW was hailed as the Wine Antisnob by the Wall Street Journal for his work in understanding consumer wine preferences and revolutionary concepts for wine and food pairing. This introductory volume for The New Wine Fundamentals wine education program is based on two decades of research by the author and many research colleagues.

"Why You Like the Wines You Like; changing the way the world thinks about wine" introduces the physiological and psychological factors that shape personal wine preferences. It offers empowerment to wine drinkers at all levels and is a truly game-changing approach to the subject of the enjoyment of wine and wine with food.

Why You Like the Wine You Like also looks at the countless myths and lore associated with wine and provides insights and an information for anyone interested in wine history.

Hanni's wine and food principles were adopted last year and taught as part of the Advanced Diploma curriculum for the Wine & Spirits Educational Trust. ""Wine and food pairing is has become an imaginary and metaphorical exercise with little basis in reality," Hanni says. "I am on a mission to have everyone pair wines with the diner, not the dinner.""

""I have spent many hours with Tim wrestling with some of his ideas while they were still in the formative stage. It was both an exhilarating and an exhaustive experience. With a broad and deep knowledge of wine and food history as well as their complexities, he is not afraid to challenge the way things are done and suggest alternatives. He's not dogmatic in his beliefs, but he demands that conventional thinkers think again. You may not agree with all his conclusions, but I promise he will make you think."" George Taber, author of the bestseller The Judgment of Paris and A Guide to Bargain Wines and former correspondent and editor for Time magazine

Everybody's Guide to the Magical World of QR CodesImagine you could hold your mobile phone up to an image, and magically summon any information you wished.You see a movie poster and wonder if the movie is worth seeing. Zap! You're watching the movie's trailer. You see a restaurant menu and wonder about the food. Zap! You're reading reviews from people who ate there. You're at a subway stop. Zap! You're seeing the actual arrival time of the next train. You see a magazine ad for a product and want to buy it. Zap! You've placed the order.How does this magic happen? With something called a QR Code. If you have a business or non-profit organization, you absolutely want to know how to use QR Codes. This book will tell you how you can use them in your marketing to attract, assist, hang on to and increase your customers. If you want to know how to make them and use them for personal or educational use, you'll learn that, too. They're free. They're fun. They're useful. Why not start now?

I believe this journey began for me in October of 2003. My wife Nancy and I were in Las Vegas for a Fleetwood Mac concert. The night of the show we had dinner at FiAMMA TRATTORiA and Bar at the MGM Grand. I had the greatest braised short rib ravioli with a beef demi glace. The meal was fabulous and the concert was the best I have ever seen. I told Nancy the next day that I have to figure out how to make that ravioli. Upon return I called my then brother-in-law and still good friend Scott. Scott is a well-traveled chef and restaurateur. I told him I had this ravioli in Las Vegas and I wanted to recreate it. I explained to him what it was all about and he said as creative chef minds do, should be no problem. He gave me a list of things to pick up and said I'll be over Saturday and we'll make it. Saturday came and Scott was instructing and walking me through the process of building this wonderful ravioli. After about 4 hours and a trashed kitchen we all sat down to try this dish. It was like I was back in Las Vegas. We nailed it. I say we because I was there, not because I masterminded the creation. That is when it hit me. I have got to try this again. Scott got my creative juices flowing and I wanted another challenge. I messed around more and more in the kitchen and really started to enjoy cooking. I have been greatly inspired by many different chefs and many different restaurants that are famous and not so famous but with great ideas and techniques. So here I am almost 10 years later fortunate enough to travel to many places around the world with great friends enjoying a lot of great food. I want to share the experiences and especially the food with any one who will listen. Who is The Half Assed Chef? It is anyone who likes to do something nice for friends and family. What better way than to cook for them. For me I enjoy cooking and really don't consider myself a quote unquote chef and The Half Assed Chef is a neat way to say that. On the contrary my Dad Sonny always said "When your going to do any thing in life don't do it half assed." So I try to live up to that statement and give my best effort in all I do and still not take myself too seriously. Thank you for taking the time to read this and I hope you enjoy the book,