Volume 7 of the series Creating the 21st-Century Academic Library is focused on new approaches and initiatives in marketing the academic library, as well as the importance of outreach through partnerships and collaborations both internal and external to the library. Implementation of social media strategies, the use of library spaces for collaboration and inspiration, planning events and extravaganzas in the library, librarians as event coordinators and user-centered programming, the delivery of library services through digital engagement, using Instagram to create a library character for the YouTube generation, using workshops to promote digital library services, an examination of the new librarianship paradigm, the process of marketing and constructing a digital collection based on U.S. Highway 89 and the Intermountain West, and how librarians at Loyola University New Orleans have embedded their expertise and practice into their university culture, are the primary topics in this book.

The fifth volume in this series focuses on creating partnerships and developing new roles for libraries in the 21st century. It includes such topics such as consulting, coaching, assessment and engagement partnerships, university commercialization, adult student support, librarian-faculty partnerships in developing and supporting new academic courses, and creating and staffing the information commons. The concept of embedded librarianship is touched upon in the context of extending the role of the librarian outside the library. The chapters in this volume demonstrate that just as students are extending the ways in which they learn, librarians must embrace new roles and modalities if they are to provide the types of support required by patrons. A typical example of growing importance: massive open online courses (MOOCs) create challenges and opportunities as they are constantly evolving; they change fundamentally the way students interact with teachers, their fellow students, any course content, and existing or new library services. To survive, librarians need to be engaged in ways that push beyond current professional limits in order to better support the needs of learners. Doing this will not be an easy task, but one that librarians are certainly up to. It is hoped that this volume, and the series in general, will be a valuable and exciting addition to the discussions and planning surrounding the future directions, services, and careers in the 21st-century academic library.

It has long been apparent to academic library administrators that the current technical services operations within libraries need to be redirected and refocused in terms of both format priorities and human resources. A number of developments and directions have made this reorganization imperative, many of which have been accelerated by the current economic crisis. All of the chapters detail some aspect of technical services reorganization due to downsizing and/or reallocation of human resources, retooling professional and support staff in higher level duties and/or non-MARC metadata, "value-added" metadata opportunities, outsourcing redundant activities, and shifting resources from analog to digital object organization and description. This book will assist both catalogers and library administrators with concrete examples of moving technical services operations and personnel from the analog to the digital environment. This book was published as a special double issue of Cataloging & Classification Quarterly.

Volume 8 of the series Creating the 21st-Century Academic Library is focused on new services, directions, job duties and responsibilities for librarians in academic libraries of the 21st century. Topics include research data management services, web services, improving web design for library interfaces, cooperative virtual reference services, directions on research in the 21st-century academic library, innovative uses of physical library spaces, uses of social media for disseminating scholarly research, information architecture and usability studies, the importance of special collections and archival collections, and lessons learned in digitization and digital projects planning and management. Data management services are highlighted in the context of a consortium of smaller liberal arts and regional institutions who share a common institutional repository. Survey research plays a role in a number of chapters. One provides insight into how academic libraries are currently approaching web services, web applications, and library websites. A second survey is used to explore the role of librarians as web designers, and provides detailed information related to job titles, job duties, time percentages related to duties, and other duties outside of web design. Comments of those surveyed are included and make interesting reading and a deeper understanding of this new function in libraries. More generally, is a survey study exploring how librarians feel about the changes that are currently happening within the profession, as well as how these changes have personally affected their job duties and their current job assignments. Case studies are include one that features QuestionPoint in the context of a cooperative virtual reference service; another shows how research and scholarship can be disseminated using social media tools such as blogs, Twitter, ResearchGate and Google Scholar, among others; a other studies explore the importance of user engagement and buy-in before moving forward on digitization; and one shows how information architecture and usability emerge from the redesign of a public library website and whose successful completion involves user surveying, focus groups, peer site reviews, needs analysis, and usability testing. Two chapters deal with the changing legal context: the importance and understanding of copyright and author rights in the 21st-century academic library, and the basics Family Educational Rights and Privacy Act (FERPA). It is hoped that this volume, and the series in general, will be a valuable and exciting addition to the discussions and planning surrounding the future directions, services, and careers in the 21st-century academic library.

The associate university librarian is tasked with running the various services and workflows of academic research libraries, allowing the head university librarian to focus on the acquisition of resources through fundraising and external public relations. Although the positions of assistant or associate university librarians and deans are considered a training ground for upward movement in the profession, there are surprisingly few mentoring experiences available. The Associate University Librarian Handbook: A Resource Guide looks to change that. Bradford Lee Eden has brought together a variety of helpful topics for university librarians. The first section provides a broad overview of the field and what it means to be an associate librarian. A section on managing change, a topic endemic to the academic library in these times, follows. The next section deals with the question of funding the library enterprise and managing resources, with chapters on how best to handle budget reductions, cultivating donors and donor relations, and managing a research function. The fourth section covers career management, and includes chapters on navigating the transition to university librarian. A concluding section deals with leadership and defining the future. Intended for both those in the position of associate university librarian and for those aspiring to get there, The Associate University Librarian Handbook will be a valuable tool and guide.

Volume 7 of the series Creating the 21st-Century Academic Library is focused on new approaches and initiatives in marketing the academic library, as well as the importance of outreach through partnerships and collaborations both internal and external to the library. Implementation of social media strategies, the use of library spaces for collaboration and inspiration, planning events and extravaganzas in the library, librarians as event coordinators and user-centered programming, the delivery of library services through digital engagement, using Instagram to create a library character for the YouTube generation, using workshops to promote digital library services, an examination of the new librarianship paradigm, the process of marketing and constructing a digital collection based on U.S. Highway 89 and the Intermountain West, and how librarians at Loyola University New Orleans have embedded their expertise and practice into their university culture, are the primary topics in this book.

Volume 8 of the series Creating the 21st-Century Academic Library is focused on new services, directions, job duties and responsibilities for librarians in academic libraries of the 21st century. Topics include research data management services, web services, improving web design for library interfaces, cooperative virtual reference services, directions on research in the 21st-century academic library, innovative uses of physical library spaces, uses of social media for disseminating scholarly research, information architecture and usability studies, the importance of special collections and archival collections, and lessons learned in digitization and digital projects planning and management. Data management services are highlighted in the context of a consortium of smaller liberal arts and regional institutions who share a common institutional repository. Survey research plays a role in a number of chapters. One provides insight into how academic libraries are currently approaching web services, web applications, and library websites. A second survey is used to explore the role of librarians as web designers, and provides detailed information related to job titles, job duties, time percentages related to duties, and other duties outside of web design. Comments of those surveyed are included and make interesting reading and a deeper understanding of this new function in libraries. More generally, is a survey study exploring how librarians feel about the changes that are currently happening within the profession, as well as how these changes have personally affected their job duties and their current job assignments. Case studies are include one that features QuestionPoint in the context of a cooperative virtual reference service; another shows how research and scholarship can be disseminated using social media tools such as blogs, Twitter, ResearchGate and Google Scholar, among others; a other studies explore the importance of user engagement and buy-in before moving forward on digitization; and one shows how information architecture and usability emerge from the redesign of a public library website and whose successful completion involves user surveying, focus groups, peer site reviews, needs analysis, and usability testing. Two chapters deal with the changing legal context: the importance and understanding of copyright and author rights in the 21st-century academic library, and the basics Family Educational Rights and Privacy Act (FERPA). It is hoped that this volume, and the series in general, will be a valuable and exciting addition to the discussions and planning surrounding the future directions, services, and careers in the 21st-century academic library.

The fifth volume in this series focuses on creating partnerships and developing new roles for libraries in the 21st century. It includes such topics such as consulting, coaching, assessment and engagement partnerships, university commercialization, adult student support, librarian-faculty partnerships in developing and supporting new academic courses, and creating and staffing the information commons. The concept of embedded librarianship is touched upon in the context of extending the role of the librarian outside the library. The chapters in this volume demonstrate that just as students are extending the ways in which they learn, librarians must embrace new roles and modalities if they are to provide the types of support required by patrons. A typical example of growing importance: massive open online courses (MOOCs) create challenges and opportunities as they are constantly evolving; they change fundamentally the way students interact with teachers, their fellow students, any course content, and existing or new library services. To survive, librarians need to be engaged in ways that push beyond current professional limits in order to better support the needs of learners. Doing this will not be an easy task, but one that librarians are certainly up to. It is hoped that this volume, and the series in general, will be a valuable and exciting addition to the discussions and planning surrounding the future directions, services, and careers in the 21st-century academic library.

Creating Research Infrastructures in the 21st-Century Academic Library: Conceiving, Funding, and Building New Facilities and Staff focuses on research infrastructures, bringing together such topics as research and development in libraries, dataset management, e-science, grants and grant writing, digital scholarship, data management, library as publisher, web archiving, and the research lifecycle. Individual chapters deal with the formation of Research & Development teams; emerging scholarly forms and new collaborative approaches to knowledge creation, dissemination, and preservation; managing small databases requiring the same level of support as large databases: metadata, digital preservation and curation, and technical support. Motivation for such services is provided in a chapter that considers how assessment and data now drive decisions and new services in higher education in general and academic libraries in particular and how statistical data can help to tell stories, make decisions, and move in new directions. Conceptualization of the research process also receives attention through the presentation of a research lifecycle in the university environment with the library as an integral partner and leader. Also, a topic that is increasingly important: the library as publisher, with new institutional repositories tied to journal creation, curation, and management is examined with a discussion of the workflow and expertise necessary for the library to be successful and responsive to the research needs of its institution, and become a leader in providing publishing services to its faculty. A related topic, Web archiving in libraries is explored in a chapter that includes discussions on the process of establishing buy-in and legal permission, the policies and procedures, and the technology necessary for its success. All of these efforts require funding and chapters are included that address this need: finding funding outside of the university for support of the library is now a necessary and vital part of academic libraries: guidelines and steps for how to write a grant and be successful at obtaining outside funds. A second chapter deals with the problem of developing a grant-seeking culture in the library, what some of the barriers are to the grant-writing process and how to create a reward system for a grant-writing culture. The volume concludes with two case studies related to implementing research data management services at two liberal arts colleges. They demonstrate that the integration of data management services for undergraduate and faculty research in liberal arts colleges is just as important as it is for the large research universities, and that new service models should be incorporated so that all librarians and library staff participate in this integration in their duties and responsibilities. It is hoped that this volume, and the series in general, will be a valuable and exciting addition to the discussions and planning surrounding the future directions, services, and careers in the twenty-first-century academic library.

Creating Research Infrastructures in the 21st-Century Academic Library: Conceiving, Funding, and Building New Facilities and Staff focuses on research infrastructures, bringing together such topics as research and development in libraries, dataset management, e-science, grants and grant writing, digital scholarship, data management, library as publisher, web archiving, and the research lifecycle. Individual chapters deal with the formation of Research & Development teams; emerging scholarly forms and new collaborative approaches to knowledge creation, dissemination, and preservation; managing small databases requiring the same level of support as large databases: metadata, digital preservation and curation, and technical support. Motivation for such services is provided in a chapter that considers how assessment and data now drive decisions and new services in higher education in general and academic libraries in particular and how statistical data can help to tell stories, make decisions, and move in new directions. Conceptualization of the research process also receives attention through the presentation of a research lifecycle in the university environment with the library as an integral partner and leader. Also, a topic that is increasingly important: the library as publisher, with new institutional repositories tied to journal creation, curation, and management is examined with a discussion of the workflow and expertise necessary for the library to be successful and responsive to the research needs of its institution, and become a leader in providing publishing services to its faculty. A related topic, Web archiving in libraries is explored in a chapter that includes discussions on the process of establishing buy-in and legal permission, the policies and procedures, and the technology necessary for its success. All of these efforts require funding and chapters are included that address this need: finding funding outside of the university for support of the library is now a necessary and vital part of academic libraries: guidelines and steps for how to write a grant and be successful at obtaining outside funds. A second chapter deals with the problem of developing a grant-seeking culture in the library, what some of the barriers are to the grant-writing process and how to create a reward system for a grant-writing culture. The volume concludes with two case studies related to implementing research data management services at two liberal arts colleges. They demonstrate that the integration of data management services for undergraduate and faculty research in liberal arts colleges is just as important as it is for the large research universities, and that new service models should be incorporated so that all librarians and library staff participate in this integration in their duties and responsibilities. It is hoped that this volume, and the series in general, will be a valuable and exciting addition to the discussions and planning surrounding the future directions, services, and careers in the twenty-first-century academic library.

In this third volume of the series, Cutting-Edge Research in the 21st-Century Academic Library explores examples of exciting new library services and workflows for the library profession to model and adapt for their own communities and patrons. Included are studies that combine data mining and business intelligence metrics to predict future trends and behaviors; an examination of new services related to the proliferation of mobile devices among patrons; studies devoted to the employment of the Web and the relation of the library's Web site to its environment and the use of a web content strategist in the design of the library site. New technologies are also considered: one chapter provides step-by-step guidelines for producing videos that can be used by the academic library for marketing, instruction, navigation, and reaching patrons in social media sites; another chapter provides a fairly comprehensive and detailed report for incorporating mobile information technologies in libraries. Overviews are provided for how to manage electronic resources in a digital campus environment and how they affect organizational structure, workflows, and training. Finally, the concept of linked open data (LOD) is presented and how it has transformed library workflows, staff expertise, and traditional metadata creation. All of these examples of futuristic and exciting new library services and workflows provide opportunities and experiences that the rest of the library profession can model and adapt for their own particular communities and patrons.

Libraries of all types have undergone significant developments in the last few decades. The rate of change in the academic library, a presence for decades now, has been increasing in the first decade of this century. It is no exaggeration to claim that it is undergoing a top to bottom redefinition. In this second volume of the series, Creating the 21st-Century Academic Library, we explore the initiatives in student learning and training that are underway in our academic libraries. The 13 chapters range from librarians redesigning the space in the library in order to assume control of the campus bookstore to implementing a MOOC where the problems of providing material to potentially thousands of students taking an online course must somehow overcome copyright restrictions. A chapter describes how the iPad has become the chosen delivery mechanism for a rich array of resources that finally begin to reflect the educational potential of the digital world. Another chapter tells how a collaboration creates an audio archive to enrich the experiences of patrons and raise the visibility of the special collections unit on campus. Gamification plays a role in two chapters and active learning is featured in another that employs the technologies of interactive whiteboards, clickers, and wireless slates. These approaches, employing new technologies and terminology, signal that we have begun a new era in the definition and design of the academic library. We can't expect the redefined academic library to assume its final shape any time soon, if ever, but the transformation is well underway.

Libraries of all types have undergone significant developments in the last few decades. The rate of change in the academic library, a presence for decades now, has been increasing in the first decade of this century. It is no exaggeration to claim that it is undergoing a top to bottom redefinition. In this second volume of the series, Creating the 21st-Century Academic Library, we explore the initiatives in student learning and training that are underway in our academic libraries. The 13 chapters range from librarians redesigning the space in the library in order to assume control of the campus bookstore to implementing a MOOC where the problems of providing material to potentially thousands of students taking an online course must somehow overcome copyright restrictions. A chapter describes how the iPad has become the chosen delivery mechanism for a rich array of resources that finally begin to reflect the educational potential of the digital world. Another chapter tells how a collaboration creates an audio archive to enrich the experiences of patrons and raise the visibility of the special collections unit on campus. Gamification plays a role in two chapters and active learning is featured in another that employs the technologies of interactive whiteboards, clickers, and wireless slates. These approaches, employing new technologies and terminology, signal that we have begun a new era in the definition and design of the academic library. We can't expect the redefined academic library to assume its final shape any time soon, if ever, but the transformation is well underway.

Libraries of all types have undergone significant developments in the last few decades. The rate of change in the academic library, a presence for decades now, has been increasing in the first decade of this century. It is no exaggeration to claim that it is undergoing a top to bottom redefinition. Cataloging and reference remain central to its new role, and the circulation of books is still high though declining. Among the changes is the architecture of the library: when new libraries replace old or where renovation is occurring; the role of technology at every stage and in every library application; the management of serials - selection, shelving and budgeting; and in a gradual but irrevocable move to digital forms, altered allocation of resources including larger portions of the budget diverted to preservation, not only of aging books, a theme in the latter part of the last century, but of digital files - cultural, historical, personal. In brief, the academic library is dramatically different today than it was only ten years ago. And with it, the profession of the academic librarian is also undergoing significant changes. Managing digital resources in all its forms, from telecommunications to storage and access devices, is central to its new roles. Creating, curating and preserving digital information is also key to the new librarianship. And what about services to its clients? Here also we see dramatic change, particularly but not exclusively with guiding library users in the effective use of networked knowledge. Information literacy is a key term and skill in using the new tools of digital literacy: reading and writing, searching and extracting; and the new technologies that drive social networking - the Iphone, Ipad, and Ipod and its many imitators. We can't expect the redefined academic library to assume its final shape any time soon, if ever, but the transformation is well underway. This series: Creating the 21st-Century Academic Library, will explore this topic from a number of different perspectives. Volume 1, Visionary Leadership and Futures, will begin the discussion by examining some of the new roles and directions academic libraries are taking.

Libraries of all types have undergone significant developments in the last few decades. The rate of change in the academic library, a presence for decades now, has been increasing in the first decade of this century. It is no exaggeration to claim that it is undergoing a top to bottom redefinition. Cataloging and reference remain central to its new role, and the circulation of books is still high though declining. Among the changes is the architecture of the library: when new libraries replace old or where renovation is occurring; the role of technology at every stage and in every library application; the management of serials - selection, shelving and budgeting; and in a gradual but irrevocable move to digital forms, altered allocation of resources including larger portions of the budget diverted to preservation, not only of aging books, a theme in the latter part of the last century, but of digital files - cultural, historical, personal. In brief, the academic library is dramatically different today than it was only ten years ago. And with it, the profession of the academic librarian is also undergoing significant changes. Managing digital resources in all its forms, from telecommunications to storage and access devices, is central to its new roles. Creating, curating and preserving digital information is also key to the new librarianship. And what about services to its clients? Here also we see dramatic change, particularly but not exclusively with guiding library users in the effective use of networked knowledge. Information literacy is a key term and skill in using the new tools of digital literacy: reading and writing, searching and extracting; and the new technologies that drive social networking - the Iphone, Ipad, and Ipod and its many imitators. We can't expect the redefined academic library to assume its final shape any time soon, if ever, but the transformation is well underway. This series: Creating the 21st-Century Academic Library, will explore this topic from a number of different perspectives. Volume 1, Visionary Leadership and Futures, will begin the discussion by examining some of the new roles and directions academic libraries are taking.

At the 2013 "Celebrating The Hobbit" conference at Valparaiso University - marking the 75th anniversary of the book's publication and the first installment of Peter Jackson's Hobbit movies - two plenary papers were presented: "Anchoring the Myth: The Impact of The Hobbit on Tolkien's Legendarium" by John D. Rateliff provided numerous examples of The Hobbit's influence on Tolkien's legendarium; and "Tolkien's French connections" by Verlyn Flieger discussed French influences on the development of Bilbo Baggins and his adventures. In discussions with the plenary speakers and other presenters, it became apparent that a book focusing on how The Hobbit influenced the subsequent development of Tolkien's legendarium; was sorely needed. This collection of essays fills that need. With Rateliff's and Flieger's papers included, the book presents two chapters on the Evolution of the Dwarven Race, two chapters on Durin's Day examining the Dwarven lunar calendar, and 11 chapters on themes exploring various topics on influences and revisions between The Hobbit and Tolkien's legendarium.

Leadership in Academic Libraries highlights model examples of the move from leadership theory into actual practice. A consideration of leadership theories provides a working vocabulary to facilitate discussions of abstract concepts, while specific topical investigations and case studies illustrate those concepts and show the manner in which theories play out in practice. Chapter authors speak from experience as well as theoretical grounding, and include practitioners, researchers, and formal and informal leaders. Topics include transformational leadership across generations; developing a research agenda in library leadership; methodologies for studying library leadership; connections between leadership models and library-focused research; engaging with business, psychology, and educational administration literature; leadership styles; organizational culture; the role of mentoring in leadership; and the role of women in academic library leadership. Two chapters highlight the dichotomy between positional leadership and socially constructed leadership roles. The research methods used include case study, survey, and action research. Extensive bibliographies for each chapter provide a solid foundation for further research.

It has long been apparent to academic library administrators that the current technical services operations within libraries need to be redirected and refocused in terms of both format priorities and human resources. A number of developments and directions have made this reorganization imperative, many of which have been accelerated by the current economic crisis. All of the chapters detail some aspect of technical services reorganization due to downsizing and/or reallocation of human resources, retooling professional and support staff in higher level duties and/or non-MARC metadata, "value-added" metadata opportunities, outsourcing redundant activities, and shifting resources from analog to digital object organization and description. This book will assist both catalogers and library administrators with concrete examples of moving technical services operations and personnel from the analog to the digital environment. This book was published as a special double issue of Cataloging & Classification Quarterly.

Volume 6 of the series Creating the 21st-Century Academic Library is focused on academic library technical services operations, and ways that they have been transformed and reimagined for working in today's higher education environment. The literature on the place and role of technical services, technical services librarians, technical services staff, and technical services operations has expanded and grown in the last few years as decreased budgets, a focus on essential public services, and information discovery on the Internet has driven the profession to re-examine the need or importance of this back-end (or hidden) library department. Topics discussed in this book include frameworks for the networked environment, roles for metadata librarians in the areas of research data and digital initiatives, the renewed focus on the discovery of information and its place in academic libraries, the new "normal" in academic library technical services operations, emerging roles and opportunities for technical services managers, the re-training and re-skilling of technical services staff, hidden collections and needed or unexplored areas of expertise with technical services librarians and staff, the faceted application of subject headings (FAST) and obsolete or outdated subject terminology within Library of Congress Subject Headings, and a conversation about downsizing and moving forward within a law library technical services unit.

In this third volume of the series, Cutting-Edge Research in the 21st-Century Academic Library explores examples of exciting new library services and workflows for the library profession to model and adapt for their own communities and patrons. Included are studies that combine data mining and business intelligence metrics to predict future trends and behaviors; an examination of new services related to the proliferation of mobile devices among patrons; studies devoted to the employment of the Web and the relation of the library's Web site to its environment and the use of a web content strategist in the design of the library site. New technologies are also considered: one chapter provides step-by-step guidelines for producing videos that can be used by the academic library for marketing, instruction, navigation, and reaching patrons in social media sites; another chapter provides a fairly comprehensive and detailed report for incorporating mobile information technologies in libraries. Overviews are provided for how to manage electronic resources in a digital campus environment and how they affect organizational structure, workflows, and training. Finally, the concept of linked open data (LOD) is presented and how it has transformed library workflows, staff expertise, and traditional metadata creation. All of these examples of futuristic and exciting new library services and workflows provide opportunities and experiences that the rest of the library profession can model and adapt for their own particular communities and patrons.

Volume 6 of the series Creating the 21st-Century Academic Library is focused on academic library technical services operations, and ways that they have been transformed and reimagined for working in today's higher education environment. The literature on the place and role of technical services, technical services librarians, technical services staff, and technical services operations has expanded and grown in the last few years as decreased budgets, a focus on essential public services, and information discovery on the Internet has driven the profession to re-examine the need or importance of this back-end (or hidden) library department. Topics discussed in this book include frameworks for the networked environment, roles for metadata librarians in the areas of research data and digital initiatives, the renewed focus on the discovery of information and its place in academic libraries, the new "normal" in academic library technical services operations, emerging roles and opportunities for technical services managers, the re-training and re-skilling of technical services staff, hidden collections and needed or unexplored areas of expertise with technical services librarians and staff, the faceted application of subject headings (FAST) and obsolete or outdated subject terminology within Library of Congress Subject Headings, and a conversation about downsizing and moving forward within a law library technical services unit.

This book follows the author's successful "Innovative Redesigns" and "Reorganizations of Library Technical Services," with even more case studies and surveys. As before, it focuses on ways that technical services departments in libraries are meeting the challenges of new formats, new work duties, and changing jobs in the wake of less money and a decreasing job force. Bradford Eden's international cast of contributors represent the best in practice; and topics cover such essentials as the impact of computers and technology on workflow enhancement (particularly Web 2.0), changing staff roles, and communications challenges. All in all, a plethora of new ideas for tech services heads and staff in libraries and larger organizational institutions determined to maintain the relevance of their department.

In the changing modern-day library, the area of technical services has undergone radical redesign and reorganization not just once, but many times in the last thirty years. Shrinking budgets, new electronic formats, the advent of the Internet, and technological innovations have drastically changed the face of library technical services departments and presented new challenges, such as finding and hiring qualified catalogers; dealing with the exponentially expanding range of print and electronic formats; reorganizing workflows due to staff reductions; and trying to find answers for organizing and describing information in its many manifestations. The first part of this book explores the future of technical services through surveys, research essays, and insightful opinion pieces. The second part focuses on redesign and reorganization efforts through a number of fascinating case studies. The majority of these case studies come from academic library technical services departments, highlighting efforts to meet and deal with challenges through a myriad of options. For anyone involved in the day-to-day supervision, management, and future of a library technical services department, this book will provide food for thought, as well as practical lessons.