In this third volume of the series, Cutting-Edge Research in the
21st-Century Academic Library explores examples of exciting new
library services and workflows for the library profession to model
and adapt for their own communities and patrons. Included are
studies that combine data mining and business intelligence metrics
to predict future trends and behaviors; an examination of new
services related to the proliferation of mobile devices among
patrons; studies devoted to the employment of the Web and the
relation of the library's Web site to its environment and the use
of a web content strategist in the design of the library site. New
technologies are also considered: one chapter provides step-by-step
guidelines for producing videos that can be used by the academic
library for marketing, instruction, navigation, and reaching
patrons in social media sites; another chapter provides a fairly
comprehensive and detailed report for incorporating mobile
information technologies in libraries. Overviews are provided for
how to manage electronic resources in a digital campus environment
and how they affect organizational structure, workflows, and
training. Finally, the concept of linked open data (LOD) is
presented and how it has transformed library workflows, staff
expertise, and traditional metadata creation. All of these examples
of futuristic and exciting new library services and workflows
provide opportunities and experiences that the rest of the library
profession can model and adapt for their own particular communities
and patrons.
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