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The New Labour governments have rebuilt public services around the
citizen-consumer: a choice-wielding individual disconnected from
the political context of the welfare state. In their interactions
with central and local government, citizens are recast as customers
in search of satisfaction. Drawing on interviews conducted by the
author with politicians, bureaucrats and citizens, alongside
content analysis of government documents, the book explains how New
Labour has consumerized public services and contributed to the
anti-politics that it has widely decried.
Drawing on interviews conducted by the author with politicians,
bureaucrats and citizens, alongside content analysis of government
documents, the book explains how New Labour has consumerized public
services and contributed to the anti-politics that it previously
decried.
This scarce antiquarian book is a selection from Kessinger
Publishing's Legacy Reprint Series. Due to its age, it may contain
imperfections such as marks, notations, marginalia and flawed
pages. Because we believe this work is culturally important, we
have made it available as part of our commitment to protecting,
preserving, and promoting the world's literature. Kessinger
Publishing is the place to find hundreds of thousands of rare and
hard-to-find books with something of interest for everyone!
This scarce antiquarian book is a selection from Kessinger
Publishing's Legacy Reprint Series. Due to its age, it may contain
imperfections such as marks, notations, marginalia and flawed
pages. Because we believe this work is culturally important, we
have made it available as part of our commitment to protecting,
preserving, and promoting the world's literature. Kessinger
Publishing is the place to find hundreds of thousands of rare and
hard-to-find books with something of interest for everyone!
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