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Kundenorientiert Kommunizieren (German, Paperback, Softcover reprint of the original 1st ed. 2002): Cam--Mai Nguyen Kundenorientiert Kommunizieren (German, Paperback, Softcover reprint of the original 1st ed. 2002)
Cam--Mai Nguyen
R1,133 Discovery Miles 11 330 Out of stock

Cam-Mai Nguyen gibt in diesem Ratgeber praktische Tipps fur den allgemeinen Umgang mit dem Kunden, liefert konkrete Beispiele zur Kommunikation per Telefon, E-Mail oder Fax. Ausserdem erteilt sie gute Ratschlage fur die Behandlung mundlicher und schriftlicher Beschwerden. Anschaulich und praxisnah!

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