Based on the primary analysis of the 2004 Workplace Employment Relations Survey (WERS 2004), this is the fifth book in the series which began in 1980, and which is considered to be one of the most authoritative sources of information on employment relations in Great Britain. Interviews were conducted with managers and employee representatives in over 3,000 workplaces, and over 20,000 employees returned a self-completion questionnaire. This survey links the views from these three parties, providing a truly integrated picture of employment relations. This book provides a descriptive mapping of employment relations, examining the principal features of the structures, practices and outcomes of workplace employment relations. The reader can explore differences according to the characteristics of the workplace and organization, including workplace size, industrial sector and ownership. Current debates are examined in detail, including an assessment of the impact of the Labour Government's programme of employment relations reform. A key reference from a respected and important institution, this book is a valuable 'sourcebook' for students, academics and practitioners in the fields of employee relations, human resource management, organizational behaviour and sociology. Visit the Companion website at http://cw.routledge.com/textbooks/0415378133/

This title is a collection of case studies from Africa on social accountability. This title attempts to build a consolidated body of knowledge on social accountability efforts across the continent. The case studies are diverse and present unique approaches to how social accountability strategies and interventions are implemented within different countries. The title is written by practitioners, for practitioners, providing first-hand experience of designing and implementing social accountability initiatives and the challenges, methods and successes each one presents. While most research focuses on the role of citizens and civil society organisations in promoting accountability, this title places a greater emphasis on joint state-civil society initiatives. While social accountability initiatives are known mostly only in their own countries, and few African campaigns are documented, this title fills this gap by covering different approaches within a wide array of African countries. To overcome language and cultural barriers that have prevented practitioners in the African sub-regions from learning from each other, this title will be translated into French and disseminated widely in Francophone Africa. The Affiliated Network for Social Accountability in Africa (ANSA-Africa) supports the engagement of citizens and civil society in building more effective states through social accountability approaches.