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This book deals with the issues of modelling management processes
of information technology and IT projects while its core is the
model of information technology management and its component models
(contextual, local) describing initial processing and the maturity
capsule as well as a decision-making system represented by a
multi-level sequential model of IT technology selection, which
acquires a fuzzy rule-based implementation in this work. In terms
of applicability, this work may also be useful for diagnosing
applicability of IT standards in evaluation of IT organizations.
The results of this diagnosis might prove valid for those preparing
new standards so that – apart from their own visions – they
could, to an even greater extent, take into account the
capabilities and needs of the leaders of project and manufacturing
teams. The book is intended for IT professionals using the ITIL,
COBIT and TOGAF standards in their work. Students of computer
science and management who are interested in the issue of IT
project and technology management are also likely to benefit from
this study. For young students of IT, it can serve as a source of
knowledge in the field of information technology evaluation. This
book is also designed for specialists in modelling socio-technical
systems. Â
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