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Recently, many researchers have found that their work crosses the
borders of design, branding and marketing. This orientation finds
itself in contrast to the generally discipline-delineated world of
academic journal publishing where cross-sector studies often find
difficulties in acceptance (design-based work in marketing being
particularly poorly represented). This unique book focuses upon
service design, including retail and multi-channel marketing
matters pertinent to the current age where physical contact with
consumers has resurfaced as an enduring part of the marketing and
branding landscape - complementary to online and virtual worlds.
The span of the text goes from what may be regarded as
micro-environmental issues of type design and the semiotics of
brand meanings towards macro-environmental concerns of city design
and ecological threat, all relative to living within any world (and
all worlds) that businesses and consumers may co-create or are
invited and welcomed to in their own multi-layered experience.
Tourists are drawn to explore new environments and peoples. What
better way to interact with a locality than to seek out and roam
its marketplaces? The nature of tourist shopping activity thus goes
beyond mere functional purchasing into multi-sensory explorations
of place and space. Awareness of the shifting nature of these
attractions is crucial to retailers and place marketers, in this
age of the internet, in order that the physical space of the market
is also social and cultural space. This book offers new
perspectives on the intersection between tourism and retail
research that is liminal to both fields yet central to the tourist
experience, standing as an important and illuminating realm of
consumer behaviour. It features a selection of multidisciplinary
researchers' perspectives on tourist retail format and formation
attractiveness for consumers, from the economist to the fashion
retailer. By reviewing selected developments in space, place and
behaviours within leisure, entertainment and recreational shopping,
encompassing travel points, retail centres, sensory/festival
marketplaces, leisure/cityscapes, department stores and fashion,
the book offers thought-provoking insights into the past, present
and future of tourist retail across a variety of global locations.
Given the emphasis upon consumer experience in place and space
study and the apparent importance of retail activities within the
tourism sphere, this book will be valuable reading for all those
interested in retail, tourism and wider socio-cultural leisure
environments and behaviours.
Tourists are drawn to explore new environments and peoples. What
better way to interact with a locality than to seek out and roam
its marketplaces? The nature of tourist shopping activity thus goes
beyond mere functional purchasing into multi-sensory explorations
of place and space. Awareness of the shifting nature of these
attractions is crucial to retailers and place marketers, in this
age of the internet, in order that the physical space of the market
is also social and cultural space. This book offers new
perspectives on the intersection between tourism and retail
research that is liminal to both fields yet central to the tourist
experience, standing as an important and illuminating realm of
consumer behaviour. It features a selection of multidisciplinary
researchers' perspectives on tourist retail format and formation
attractiveness for consumers, from the economist to the fashion
retailer. By reviewing selected developments in space, place and
behaviours within leisure, entertainment and recreational shopping,
encompassing travel points, retail centres, sensory/festival
marketplaces, leisure/cityscapes, department stores and fashion,
the book offers thought-provoking insights into the past, present
and future of tourist retail across a variety of global locations.
Given the emphasis upon consumer experience in place and space
study and the apparent importance of retail activities within the
tourism sphere, this book will be valuable reading for all those
interested in retail, tourism and wider socio-cultural leisure
environments and behaviours.
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