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The KM Cookbook serves up a menu of success stories and strategies
for organizations wanting to know more about Knowledge Management
Standard ISO30401 – whether they intend to pursue certification,
or simply seek to use it as a framework to review their existing
programme and strategy. Knowledge Management (KM) has been around
for over 20 years as a set of tools and methods for connecting,
collecting and creating knowledge. Lots has been written, and there
are tens of thousands of practitioners out there—in-company
specialists and consultants. Unlike Lean, Agile and other business
improvement methodologies, KM has never had a single agreed set of
tools, or a commercial accreditation or standard. Attending a KM
conference can feel a bit like visiting an international street
food market! In many ways, the arrival of an internationally agreed
standard and vocabulary, imbues fresh professional credibility to
the field of Knowledge Management.
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