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Collaboration between governments, business, the voluntary and community sectors is now central to the way public policy is made, managed, and delivered. This book provides the first comprehensive and authoritative account of the theory, policy, and practice of collaboration. Written by two leading authorities in the field, the book explores the experience of collaboration in regeneration, health, and other policy sectors, and assesses the consequences of the emergence of public-private partnerships contrasting the UK experience to that elsewhere in the world.
How are public service organizations governed? How can their
performance be measured, managed and improved? Public services play
a central role in the well-being, sustainability and growth of
communities, cities and nations. Managing to Improve Public
Services shows how management can be harnessed to improve a range
of public services (e.g. policing, health, local government) by
examining them through different theoretical lenses (e.g.
governance, innovation and change, performance metrics and
management). It advances both theory and practice, beyond
traditional public administration and 'new public management', by
considering the interrelationships between governance and public
management. The book is written by a group of leading social
science and management specialists, who were awarded the
prestigious ESRC/EPSRC Public Service Fellow awards as part of the
Advanced Institute of Management Research initiative. It will be of
interest to graduate students, academics and policy makers involved
in public service management and performance measurement.
How are public service organizations governed? How can their
performance be measured, managed and improved? Public services play
a central role in the well-being, sustainability and growth of
communities, cities and nations. Managing to Improve Public
Services shows how management can be harnessed to improve a range
of public services (e.g. policing, health, local government) by
examining them through different theoretical lenses (e.g.
governance, innovation and change, performance metrics and
management). It advances both theory and practice, beyond
traditional public administration and "new public management," by
considering the interrelationships between governance and public
management. The book is written by a group of leading social
science and management specialists, who were awarded the
prestigious ESRC/EPSRC Public Service Fellow awards as part of the
Advanced Institute of Management Research initiative. It will be of
interest to graduate students, academics and policy makers involved
in public service management and performance measurement.
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