The "Innovation Manual" provides a solution to the problems faced by those at the forefront of innovation. It takes you through the seven topics that have the highest impact on the success of value innovation, be this innovation a new product, a new service or a new business model. The seven topics are:

- Creating advantage in the minds of many

- Chartering innovation within the organization

- Preparing, developing and supporting the right team

- Placing customers at the centre of innovation

- Changing the organization to deliver the innovation

- Motivating the right partners and sharing the returns

- Building momentum in the market

Each topic is linked to an organized toolkit that allows managers to apply this knowledge immediately. The tools sit within an overall framework to show how they build on and reinforce one another. Along with this, the book guides busy managers on applying the tools properly, detailing the relevance of each for specific industries, and how to customize them when necessary.

Potentiometric Water Analysis Second Edition Derek Midgley and Kenneth Torrance, National Power plc, Technology and Environmental Centre, Leatherhead, Surrey, UK This volume is a thoroughly revised and updated version of the very successful first edition. It provides, in one single volume, a comprehensive survey of the theoretical and practical aspects of potentiometry and ion-selective electrodes applied to the analysis of water. The first part of the book describes the basic theory of electrodes, the statistical treatment of results, titrimetric methods and general guidance on procedures. Useful information is given on the types of electrodes available, together with the apparatus required for laboratory and industrial use. For this second edition, the authors include details on microprocessor-based instruments, new electrodes and techniques that have recently been developed, as well as updating the variations on established procedures and their performance characteristics. The second part of the book gives detailed analytical methods for identifying a variety of determinands. Worked examples with discussions of sources of error and likely accuracy are also included. The book is designed to give sufficiently detailed procedures so that the reader can use the methods without recourse to the primary literature. With its emphasis on the practical aspects of potentiometric water analysis, this book will be a valuable tool for analysts working in the field.