Knowledge management (KM) is frequently presented as a recent development born entirely of the business world. However, the intellectual origins of knowledge management are both deeper and broader than have been posited in the literature to date. Influences of philosophy, economics, education, psychology, information and communication theory, and library and information studies have been almost completely overlooked. This book links current and historical works to the development of knowledge management across domains and disciplines to give students and scholars a deeper appreciation of the origins of KM and a better understanding of its intellectual origins, its concepts, and principles. Through his thorough and critical examination of historical and more recent classic works, Wallace demystifies this important, emerging area of study. An essential and fascinating read for LIS faculty, students, and practitioners; required reading for courses in Knowledge Management.

The only book currently available that comprehensively integrates research and evaluation for evidence-based library and information science practice. Numerous books cover research and evaluation in general, but not within the context of library and information science. Many others cover the field of library and information science overall but with little focus on research. Knowledge into Action: Research and Evaluation in Library and Information Science offers in a single volume, an expert introduction to these two distinct, yet deeply interrelated, phases of information-gathering as they are practiced in the information sciences. Knowledge into Action takes readers through the core principles, working processes, and practical tools for conducting and evaluating research in library and information science, enhancing the presentation with examples, informational graphics, study questions, and exercises directly relevant to this field. It is a welcomed resource for students and scholars who want to use appropriate techniques for gathering and assessing research, as well as information professionals looking to improve services at their libraries or information centers. The book is also designed to educate practitioners as consumers of the research and evaluation literature and as active participants in professional conferences, meetings, and workshops.

Bringing together library and information science faculty and practicing library managers, this work combines some of the most exciting concepts and methodologies of library evaluation with the practical experiences of those working in the field. A variety of approaches (e.g., focus groups, TQM) are thoroughly described, then illustrated with actual case studies. These cases can serve as inspiration and models to library managers and other individuals responsible for evaluation, as well as to those who aspire to library management positions.