This inspiring new approach is based on extensive research by an expert on relationships and supported by a wealth of statistics and case studies. Relationships are at the heart of all that we do and achieve, indeed our very identity. When relationships are neglected in a business context, the authors argue, they lead to poor health, ineffective management and low output at work. The authors focus on 5 key components of successful relationships and how these can be achieved: - Encounter (personal rather than impersonal contact is best) - Storyline (strength of the relationship over time) - Knowledge (how deeply is information shared?) - Fairness (equal treatment and mutual respect) - Alignment (sharing values, objectives and purpose)

In this story, a young man, named Bob, ends up stuck on the side of the road after his car breaks down. He prays to God and almost instantaneously, God sends friends to assist him. The next day, Bob walks to a local car lot to look for a new car. There, he tells the owner what kind of car he wants which is a red convertible. Bob finds a red convertible that can talk. He test-drives the car to see if he likes it. After test-driving the car, he buys it and shares it with family and friends.