Lead with charisma and confidence. Many leaders consider "executive presence" a make-or-break factor in high-powered promotions. But what is this elusive quality, and how do you develop it? This book explains how to build the charisma, confidence, and decisiveness that top leaders project. Whether you're delivering a critical presentation or managing a hectic meeting, you'll be inspired to approach the situation with new strength. This volume includes the work of: Deborah Tannen Amy J. C. Cuddy Amy Jen Su This collection of articles includes "Deconstructing Executive Presence," by John Beeson; "How New Managers Can Send the Right Leadership Signals," by Amy Jen Su; "To Sound Like a Leader, Think About What You Say, and How and When You Say It," by Rebecca Shambaugh; "Connect, Then Lead," by Amy J. C. Cuddy, Matthew Kohut, and John Neffinger; "The Power of Talk: Who Gets Heard and Why," by Deborah Tannen; and "Too Much Charisma Can Make Leaders Look Less Effective," by Jasmine Vergauwe, Bart Wille, Joeri Hofmans, Robert B. Kaiser, and Filip De Fruyt. HOW TO BE HUMAN AT WORK. The HBR Emotional Intelligence Series features smart, essential reading on the human side of professional life from the pages of Harvard Business Review. Each book in the series offers proven research showing how our emotions impact our work lives, practical advice for managing difficult people and situations, and inspiring essays on what it means to tend to our emotional well-being at work. Uplifting and practical, these books describe the social skills that are critical for ambitious professionals to master.

Your project went off without a hitch--but somebody else got the credit...You averted a crisis brilliantly--but no one noticed...You came to the meeting with a sensational idea--but it was ignored until someone else said the same thing...

HOW CAN YOU GET CREDIT & GET AHEAD?

In her extraordinary international bestseller, You Just Don't Understand, Deborah Tannen transformed forever the way we look at intimate relationships between women and men. Now she turns her keen ear and observant eye toward the workplace--where the ways in which men and women communicate can determine who gets heard, who gets ahead, and what gets done.

An instant classic, Talking From 9 to 5 brilliantly explains women's and men's conversational rituals--and the language barriers we unintentionally erect in the business world. It is a unique and invaluable guide to recognizing the verbal power games and miscommunications that cause good work to be underappreciated or go unnoticed--an essential tool for promoting more positive and productive professional relationships among men and women.

At home, on the job, in a personal relationship, it's often not what you say but how you say it that counts.

Deborah Tannen revolutionized our thinking about relationships between women and men in her #1 bestseller You Just Don't Understand. In That's Not What I Meant , the internationally renowned sociolinguist and expert on communication demonstrates how our conversational signals--voice level, pitch and intonation, rhythm and timing, even the simple turns of phrase we choose--are powerful factors in the success or failure of any relationship. Regional speech characteristics, ethnic and class backgrounds, age, and individual personality all contribute to diverse conversational styles that can lead to frustration and misplaced blame if ignored--but provide tools to improve relationships if they are understood.

At once eye-opening, astute, and vastly entertaining, Tannen's classic work on interpersonal communication will help you to hear what isn't said and to recognize how your personal conversational style meshes or clashes with others. It will give you a new understanding of communication that will enable you to make the adjustments that can save a conversation . . . or a relationship.

NEW from the bestselling HBR's 10 Must Reads series. The best leaders know how to communicate clearly and persuasively. How do you stack up? If you read nothing else on communicating effectively, read these 10 articles. We've combed through hundreds of articles in the Harvard Business Review archive and selected the most important ones to help you express your ideas with clarity and impact--no matter what the situation. Leading experts such as Deborah Tannen, Jay Conger, and Nick Morgan provide the insights and advice you need to: * Pitch your brilliant idea--successfully * Connect with your audience * Establish credibility * Inspire others to carry out your vision * Adapt to stakeholders' decision-making styles * Frame goals around common interests * Build consensus and win support Looking for more Must Read articles from Harvard Business Review? Check out these titles in the popular series: HBR's 10 Must Reads: The Essentials HBR's 10 Must Reads on Collaboration HBR's 10 Must Reads on Innovation HBR's 10 Must Reads on Leadership HBR's 10 Must Reads on Making Smart Decisions HBR's 10 Must Reads on Managing Yourself HBR's 10 Must Reads on Strategic Marketing HBR's 10 Must Reads on Teams

GURT is nationally and internationally recognized as one of the world's star gatherings for scholars in the fields of language and linguistics. In 2001, the best from around the world in the disciplines of anthropological linguistics and discourse analysis meet to present and share the latest research on linguistic analysis and to address real-world contexts in private and public domains. The result is this newest, invaluable 2001 edition of the Georgetown University Round Table on Languages and Linguistics. This volume brings together the plenary speakers only, all leaders in their fields, showcasing discourse contexts that range from medical interactions to political campaigns, from classroom discourse and educational policy to current affairs, and to the importance of everyday family conversations. The contributors expand the boundaries of discourse to include narrative theory, music and language, laughter in conversation, and the ventriloquizing of voices in dialogue.

Frederick Erickson explores the musical basis of language in an elementary school classroom; Wallace Chafe analyzes laughter in conversation. William Labov examines narratives told to South Africa's Truth and Reconciliation Commission, while Deborah Schiffrin compares multiple accounts of Holocaust narratives, and Alessandro Duranti considers competing speaker and audience interpretations during a political candidate's campaign tour. Robin Lakoff uncovers contrasting narratives shared by different cultural groups with respect to such current events as the O.J. Simpson trial. Deborah Tannen examines the integration of power and connection in family relationships, while Heidi Hamilton considers accounts that diabetic patients give their doctors. Shirley Brice Heath looks at discourse strategies used by policymakers to deny research findings, and G. Richard Tucker and Richard Donato report on a successful bilingual program.

Written in readable, vivid, non-technical prose, this book, first published in 2007, presents the highly respected scholarly research that forms the foundation for Deborah Tannen's best-selling books about the role of language in human relationships. It provides a clear framework for understanding how ordinary conversation works to create meaning and establish relationships. A significant theoretical and methodological contribution to both linguistic and literary analysis, it uses transcripts of tape-recorded conversation to demonstrate that everyday conversation is made of features that are associated with literary discourse: repetition, dialogue, and details that create imagery. This second edition features a new introduction in which the author shows the relationship between this groundbreaking work and the research that has appeared since its original publication in 1989. In particular, she shows its relevance to the contemporary topic 'intertextuality', and provides a useful summary of research on that topic.

Written in readable, vivid, non-technical prose, this book, first published in 2007, presents the highly respected scholarly research that forms the foundation for Deborah Tannen's best-selling books about the role of language in human relationships. It provides a clear framework for understanding how ordinary conversation works to create meaning and establish relationships. A significant theoretical and methodological contribution to both linguistic and literary analysis, it uses transcripts of tape-recorded conversation to demonstrate that everyday conversation is made of features that are associated with literary discourse: repetition, dialogue, and details that create imagery. This second edition features a new introduction in which the author shows the relationship between this groundbreaking work and the research that has appeared since its original publication in 1989. In particular, she shows its relevance to the contemporary topic 'intertextuality', and provides a useful summary of research on that topic.

What will it take to create a more gender-balanced workplace? If you read nothing else on leadership and gender at work, read these 10 articles by experts in the field. We've combed through hundreds of articles in the Harvard Business Review archive and selected the most important ones to help you understand where gender equality is today--and how far we still have to go. This book will inspire you to: Better understand the path women must take to leadership Learn the root causes of the barriers that exist for women in the workplace Check your own gender biases and distinguish between confidence and competence in your colleagues Manage a more effective gender-diversity program Recognize the issues women face when speaking up about bias or harassment Help women reenter the workforce after taking time off--and create opportunities for them to reach their ambitions. This collection of articles includes "Women and the Labyrinth of Leadership," by Alice H. Eagly and Linda L. Carli; "Do Women Lack Ambition?" by Anna Fels; "Women Rising: The Unseen Barriers," by Herminia Ibarra, Robin Ely, and Deborah Kolb; "Women and the Vision Thing," by Herminia Ibarra and Otilia Obodaru; "The Power of Talk: Who Gets Heard and Why," by Deborah Tannen; "The Memo Every Woman Keeps in Her Desk," by Kathleen Reardon; "Why Diversity Programs Fail," by Frank Dobbin and Alexandra Kalev; "Now What?" by Joan C. Williams and Suzanne Lebsock; "The Battle for Female Talent in Emerging Markets," by Sylvia Ann Hewlett and Ripa Rashid; "Off-Ramps and On-Ramps: Keeping Talented Women on the Road to Success," by Sylvia Ann Hewlett and Carolyn Buck Luce; and "Sheryl Sandberg: The HBR Interview," by Sheryl Sandberg and Adi Ignatius.

A groundbreaking collection by leading scholars that spans a broad range of social situations, cultural contexts, and analytic perspectives The contemporary landscape of discourse analysis-which examines spoken, written, and multimodal communication-is so diverse that, as volume contributor Deborah Tannen observes, "discourse" has become almost synonymous with "language" and, for many scholars, extends well beyond it. The ways in which we communicate grow and change and so do approaches to discourse analysis along with the diversity of topics, analytic contexts, and disciplinary foundations. How do we conceptualize discourse? What are the various approaches to studying it? And how can we put these approaches into dialogue? Scholars within the field of linguistics and beyond contribute to this volume with discourse analyses in multiple languages, contexts, and modes. These snapshots show the different ways language is used in modern social situations-from email messages between professors and students, to Twitter activism, to political trolling on online news articles, to video-chats between US doctors and patients. Collectively, the chapters highlight the diversity and complexity of the field. Across these varied approaches, what emerges is a common understanding of communication as fundamentally connected to human agency and creativity and as embedded in and constitutive of our social and cultural worlds. Approaches to Discourse Analysis demonstrates the importance of the diverse perspectives that various approaches to discourse bring to bear on human communication. Linguists and other readers interested in the interplay of language and culture will gain new insight and understanding from this rich compilation.

Women and men live in different worlds...made of different words.

Spending nearly four years on the New York Times bestseller list, including eight months at number one, You Just Don't Understand is a true cultural and intellectual phenomenon. This is the book that brought gender differences in ways of speaking to the forefront of public awareness. With a rare combination of scientific insight and delightful, humorous writing, Tannen shows why women and men can walk away from the same conversation with completely different impressions of what was said.

Studded with lively and entertaining examples of real conversations, this book gives you the tools to understand what went wrong -- and to find a common language in which to strengthen relationships at work and at home. A classic in the field of interpersonal relations, this book will change forever the way you approach conversations.

Why is it that some women and men seem to talk at cross purposes? Some have claimed that conversations are the forum of male power games, but the author suggests that jockeying for attention is not the whole story and that even when domination is the result, it is not always the intention. She shows how many frictions may arise because girls and boys grow up in essentially different cultures. Where women use language to seek confirmation, make connections and reinforce intimacies, men use it to protect their independence and negotiate status. The result is that conversation becomes a cross-cultural communication, fraught with genuine confusion. Using examples and anecdotes, this book offers an approach to banishing the misunderstandings that confuse our relationships.

The second edition of the highly successful Handbook of Discourse Analysis has been expanded and thoroughly updated to reflect the very latest research to have developed since the original publication, including new theoretical paradigms and discourse-analytic models, in an authoritative two-volume set. * Twenty new chapters highlight emerging trends and the latest areas of research * Contributions reflect the range, depth, and richness of current research in the field * Chapters are written by internationally-recognized leaders in their respective fields, constituting a Who s Who of Discourse Analysis * A vital resource for scholars and students in discourse studies as well as for researchers in related fields who seek authoritative overviews of discourse analytic issues, theories, and methods

What will it take to create a more gender-balanced workplace? If you read nothing else on leadership and gender at work, read these 10 articles by experts in the field. We've combed through hundreds of articles in the Harvard Business Review archive and selected the most important ones to help you understand where gender equality is today--and how far we still have to go. This book will inspire you to: Better understand the path women must take to leadership Learn the root causes of the barriers that exist for women in the workplace Check your own gender biases and distinguish between confidence and competence in your colleagues Manage a more effective gender-diversity program Recognize the issues women face when speaking up about bias or harassment Help women reenter the workforce after taking time off--and create opportunities for them to reach their ambitions. This collection of articles includes "Women and the Labyrinth of Leadership," by Alice H. Eagly and Linda L. Carli; "Do Women Lack Ambition?" by Anna Fels; "Women Rising: The Unseen Barriers," by Herminia Ibarra, Robin Ely, and Deborah Kolb; "Women and the Vision Thing," by Herminia Ibarra and Otilia Obodaru; "The Power of Talk: Who Gets Heard and Why," by Deborah Tannen; "The Memo Every Woman Keeps in Her Desk," by Kathleen Reardon; "Why Diversity Programs Fail," by Frank Dobbin and Alexandra Kalev; "Now What?" by Joan C. Williams and Suzanne Lebsock; "The Battle for Female Talent in Emerging Markets," by Sylvia Ann Hewlett and Ripa Rashid; "Off-Ramps and On-Ramps: Keeping Talented Women on the Road to Success," by Sylvia Ann Hewlett and Carolyn Buck Luce; and "Sheryl Sandberg: The HBR Interview," by Sheryl Sandberg and Adi Ignatius.

A Washington Post Notable Book of 2017. Deborah Tannen's bestselling You Just Don't Understand: Conversations Between Women and Men made us aware of the deep and subtle meanings behind the words we say. She has since explored the way we talk at work, in arguments, to our mothers and our daughters. Now she turns to that most intense, precious and potential minefield: women's friendships. Best friend, old friend, good friend, new friend, neighbour, fellow mother at the school gate, workplace confidante: women's friendships are crucial. A friend can be like a sister, daughter, mother, mentor, therapist or confessor. She can also be the source of pain and betrayal. From casual chatting to intimate confiding, from talking about problems to sharing funny stories, there are patterns of communication and miscommunication that affect friendships. Tannen shows how even the best of friends - with the best intentions - can say the wrong thing, how the ways women friends talk can bring friends closer or pull them apart, but also how words can repair the damage done by words. She explains the power of women friends who show empathy and can just listen; how women use talk to connect - and to subtly compete; how fears of rejection can haunt friendships; how social media is reshaping relationships. Exploring what it means to be friends, helping us hear what we are really saying, understanding how we connect to other people; this illuminating and validating book gets inside the language of one of most women's life essentials - female friendships.

The best leaders know how to communicate clearly and persuasively. How do you stack up?If you read nothing else on communicating effectively, read these 10 articles. We’ve combed through hundreds of articles in the Harvard Business Review archive and selected the most important ones to help you express your ideas with clarity and impact—no matter what the situation. Leading experts such as Deborah Tannen, Jay Conger, and Nick Morgan provide the insights and advice you need to: Pitch your brilliant idea—successfullyConnect with your audienceEstablish credibilityInspire others to carry out your visionAdapt to stakeholders’ decision-making styleFrame goals around common interestsBuild consensus and win support

A groundbreaking collection by leading scholars that spans a broad range of social situations, cultural contexts, and analytic perspectives The contemporary landscape of discourse analysis-which examines spoken, written, and multimodal communication-is so diverse that, as volume contributor Deborah Tannen observes, "discourse" has become almost synonymous with "language" and, for many scholars, extends well beyond it. The ways in which we communicate grow and change and so do approaches to discourse analysis along with the diversity of topics, analytic contexts, and disciplinary foundations. How do we conceptualize discourse? What are the various approaches to studying it? And how can we put these approaches into dialogue? Scholars within the field of linguistics and beyond contribute to this volume with discourse analyses in multiple languages, contexts, and modes. These snapshots show the different ways language is used in modern social situations-from email messages between professors and students, to Twitter activism, to political trolling on online news articles, to video-chats between US doctors and patients. Collectively, the chapters highlight the diversity and complexity of the field. Across these varied approaches, what emerges is a common understanding of communication as fundamentally connected to human agency and creativity and as embedded in and constitutive of our social and cultural worlds. Approaches to Discourse Analysis demonstrates the importance of the diverse perspectives that various approaches to discourse bring to bear on human communication. Linguists and other readers interested in the interplay of language and culture will gain new insight and understanding from this rich compilation.

Through everyday talk, individuals forge the ties that can make a family. Family members use language to manage a household, create and maintain relationships, and negotiate and reinforce values and beliefs. The studies gathered in Family Talk are based on a unique research project in which
four dual-income American families recorded everything they said for a week. Family Talk extends our understanding of family discourse and of how family members construct, negotiate, and enact their identities as individuals and as families. The volume also contributes to the discourse analysis of
naturally-occurring interaction and makes significant contributions to theories of framing in interaction.
Family Talk addresses issues central to the academic discipline of discourse analysis as well as to families themselves, including decision-making and conflict-talk, the development of gendered family roles, sociability with and socialization of children, the development of social and political
beliefs, and the interconnectedness of professional and family life. It provides illuminating insights into the subtleties of family conversation, and will be of interest to scholars and students in sociolinguistics, discourse studies, communications, anthropological linguistics, cultural studies,
psychology, and other fields concerned with the language of everyday interaction or family interaction.

Our everyday lives are increasingly being lived through electronic media, which are changing our interactions and our communications in ways that we are only beginning to understand. In Discourse 2.0: Language and New Media, editors Deborah Tannen and Anna Marie Trester team up with top scholars in the field to shed light on the ways language is being used in, and shaped by, these new media contexts. Topics explored include: how Web 2.0 can be conceptualized and theorized; the role of English on the worldwide web; how use of social media such as Facebook and texting shape communication with family and friends; electronic discourse and assessment in educational and other settings; multimodality and the "participatory spectacle" in Web 2.0; asynchronicity and turn-taking; ways that we engage with technology including reading on-screen and on paper; and how all of these processes interplay with meaning-making. Students, professionals, and individuals will discover that Discourse 2.0 offers a rich source of insight into these new forms of discourse that are pervasive in our lives.

Haru Yamada looks at why and how differences in conversational style create misunderstandings between Americans and Japanese. Focusing on racial stereotypes and cultural misconceptions, she compares the emphasis on independence and individuality in American culture, on the one hand, with the more communal values of interdependency and connectedness in the Japanese ethos, on the other. Different Games, Different Rules addresses the complexities of cross-cultural communication in an approachable and practical way, and should be invaluable in this era of increasing economic and political interdependency between both cultures.

The concept of framing has been pivotal in research on social interaction among anthropologists, sociologists, psychologists, and linguists. This collection shows how the discourse analysis of frames can be applied to a range of social contexts. Tannen provides a seminal theoretical framework for conceptualizing the relationship between frames and schemas as well as a methodology for the discourse analysis of framing in interaction. Each chapter makes a unique theoretical contribution to frames theory while showing how discourse analysis can elucidate the linguistic means by which framing is accomplished in a particular interactional setting. Applied to such a wide range of contexts as a medical examination, psychotic discourse, gender differences in sermon performance, boys' "sportscasting" their own play, teasing among friends, a comparison of Japanese and American discussion groups, and sociolinguistic interviews, the discourse analysis of framing emerges here as a fruitful new avenue for interaction analysis.

This book focuses attention on a relatively neglected component of communication-silence-in order to present current research from a number of disciplines and also to stimulate further research on the subject. Silence is often viewed as an out-of-awareness phenomenon against which talk is perceived. By reversing polarities and treating silence as a figure to be examined against talk, we are given a heightened awareness of the universal aspects of human behavior while emphasizing its complex nature as a cultural phenomenon.

This book focuses attention on a relatively neglected component of communication-silence-in order to present current research from a number of disciplines and also to stimulate further research on the subject. Silence is often viewed as an out-of-awareness phenomenon against which talk is perceived. By reversing polarities and treating silence as a figure to be examined against talk, we are given a heightened awareness of the universal aspects of human behavior while emphasizing its complex nature as a cultural phenomenon.