This book explores the important role that economic performance measurement is playing in the regulation of network utilities in many countries today. The contributors to the book - researchers from academia, regulatory agencies and consulting firms - address the use of efficiency measures in price regulation and in assessing the effects of past regulatory reforms. Industries examined include electricity supply, water supply, telecommunications and airlines, across a range of countries including the USA, UK, Norway, the Netherlands, Australia and New Zealand.Performance Measurement and Regulation of Network Utilities is unique in that, unlike many other books in this area, it is devoted to the use of performance measurement in these regulatory settings. It is a timely contribution to the literature, given that performance measurement is an integral part of the new incentive regulation methods which have been adopted by many regulatory agencies around the world. Academics specialising in regulation and performance measurement and students of regulatory economics courses, organization studies and public sector economics will all find this book of great interest. It will also appeal to regulators, regulatory consultants and regulatory sections of major utilities.

A study of the role of Christians in the twentieth-century world.

`The book is an ideal companion for the newly qualified teacher or for colleagues unfamiliar with social psychological concepts and basic communication theory' - ELAN Teaching with Confidence shows how to combat the stress and low self-esteem suffered by many teachers. Denis Lawrence focuses on the relationship between stress and self-esteem, and sets out a programme of easy-to-use everyday strategies to reduce the problem. The author, previously Chief Educational Psychologist for Somerset, has worked with teachers in Somerset, Cornwall and Australia. He has extensive experience of running workshops on the topics of self- esteem enhancement, behavioural difficulties, counselling skills and stress management.

""In his book "Understanding Dyslexia" Denis Lawrence leaves no stone unturned. This up-to-date book provides a comprehensive account of all aspects of dyslexia. The author's knowledge, experience and empathy is evident and the book can be recommended for all who want a simple account of the nature and consequences of dyslexia."
Professor Maggie Snowling, University of York, UK

" This book is] a very readable introduction and guide covering theories of dyslexia and important areas of practical importance to those living with dyslexia or providing support for them."
J.B.Thomas, Loughborough University, UK"

Dyslexia affects at least ten per cent of children and is the most common special educational need that teachers encounter. However, the characteristics of dyslexia can mean that it is often confused with other learning difficulties.

Whether you are a teacher or a parent, this easy-to-read book helps you to understand what is meant by 'dyslexia', providing clear guidance for identifying the signs and outlining practical strategies for helping and supporting dyslexic children.

As well as examining current popular definitions of dyslexia, the book offers a fresh definition, based on current research. Each chapter helps you to understand the unique challenges faced by dyslexic children in their learning of literacy skills and shows that the combined efforts of parents and teachers really can make a difference.

Key features include: Coverage of the most popular methods used in the assessment of dyslexia Strategies and techniques to help dyslexic children develop their literacy skills at school and at home A focus on how to enhance and maintain self-esteem in dyslexic children A look at other specific learning difficulties that overlap or can be confused with dyslexia Discussion of society's attitude towards dyslexia and the need for further understanding of the concept "Understanding Dyslexia" is valuable reading for trainee and practising teachers, SENCOs and parents.

A story of a family and their two pets. The family live in quiet countryside village. They find an abandoned kitten whom they adopt. Soon afterwards the cat discovers a dog in distress in a nearby wood. He rescues the dog and these two animals become friends. The family then adopt the dog as well. The family does not know that, while resembling ordinary pets, the cat and dog share an amazing secret; they both can understand and use human speech! Now named "Cuddle Cat and Dozy Dog" these exceptional pets often discuss whether or not to tell their family of their special powers. However, just when they decide to tell the family they find themselves embroiled in a series of exciting adventures that often require them to defend and protect their family. While the pets' affection for the family grows, their dilemma of revealing they have a special power increases. This unresolved issue and their many adventures make this an amusing and exciting book for children and parents alike.

This book is a candid and humourous account of the author's adventures in sailing. It begins with his first experiences as a teenager with rowing boats in the North East of England. Later he describes the joys of sailing dinghies and cruisers in the South West of England. These adventures range from smooth idylic sails in good weather to a full on ship wreck in storm conditions. His tales of learning to sail expand to yacht racing on the Swan River in Perth and in the Indian Ocean, Western Australia. His lively and candid descriptions of fellow yachtsmen and women he met while sailing add wit and pathos to his abiding love of the sea. The book should appeal not only to experienced yachtsmen but also to the 'arm-chair sailor' who likes to read about sailing. The title of the book is in reference to a comment made by his wife, Anne, when their sailing dinghy sprung a leak during their sail together.

This is the third book in the triology of Denis Lawrence's biography. It begins with the fulfillment of his boyhood dream to emigrate to Australia. It continues with his many adventures there. He becomes an Australian citizen and makes a major decision to spend six months of each year in both Australia and the UK. The book is written with warmth, pathos and humour. Denis demonstrates his belief in the importance and value of friendships and loving family relationships.

This book is the second in a trilogy recording the life and career of Denis Lawrence up to the present time. Denis takes the reader along with him on his journey through his life since childhood. The story unfolds with humour and insights that marked his first book recapturing his many and varied careers since he left school. Denis is a qualified teacher, educational psychologist, university lecturer and author of text books for teachers and parents. His books are best sellers enjoying international acclaim and are now translated into many varied languages. He also enjoys writing books for the general public. The first book in this vein was, 'Happiness Makes You Healthy', written jointly with his wife, Anne. Denis and Anne have dual citizenship in the UK and Australia and spend six months of every year in each country.

This is the second book in a trilogy describing the life and career of Denis Lawrence. It takes the reader through a journey marking his many and varied careers as well as his family and sailing adventures. The stories are presented with humour, warmth and insight.

This book is the first of an autobiographical trilogy by Denis Lawrence. He describes his many experiences and adventures growing up in the Northeast of England during World War II. The stories are told with warmth, humour and pathos. Events that affected family and friends are recalled in his accounts of the upheavals of war. The excitement and innocence of childhood is also communicated as he recalls schools closing, playing in deserted streets and sleeping in air-raid shelters. The security provided by his parents at that time was exemplified by his family's motto, 'Defeat is only for those who accept it'. He describes further family support received while staying with his Auntie and cousins in the seaside town of Whitby. He recalls adolescent days before leaving school for his first employment at 16 as well as his first encounters with girls whom he thought were an 'alien species'. Denis closes Part One of Middlesbrough Man by reflecting on major societal changes that have occurred since his childhood.

This book sets out to answer common questions regarding dyslexia. It should prove to be a valuable source of reference for adult students with dyslexia as well as for their tutors and lecturers. Dyslexia has traditionally been controversial with many different definitions and explanations of its origin. The situation today has changed radically. There is now genetic and biological evidence for the existence of dyslexia and this research is outlined in the book. As a result of the burgeoning research dyslexia has now become an official category of disability. Consequently, most adult students with dyslexia receive appropriate practical and emotional support with many achieving highly in academia. Tutors and lecturers will find helpful the chapters explaining the origins of dyslexia as well as its current definition. Included in this book are also a description of tests used to assess dyslexia and how to interpret the psychological report. Societal attitudes towards dyslexia are also discussed.

`The book is a useful introductory reader for any initial post-compulsory teacher training programme, or the early stages of a degree in post-compulsory education and training. It would also be valuable additional reading for basic skills tutors embarking on the new adult literacy and numeracy qualifications' - Escalate

The book is an ideal companion for the newly qualified teacher or for colleagues unfamiliar with social psychological concepts and basic communication theory' - "ELAN

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Teaching with Confidence shows how to combat the stress and low self-esteem suffered by many teachers. Denis Lawrence focuses on the relationship between stress and self-esteem, and sets out a programme of easy-to-use everyday strategies to reduce stress and enhance self-esteem.

The author, previously Chief Educational Psychologist for Somerset, has worked with teachers in Somerset, Cornwall and Australia. He has extensive experience of running workshops on the topics of self- esteem enhancement, behavioural difficulties, counse

Praise for the first edition: `The underlying philosophy of this practical book is that raising self-esteem in pupils (including dyslexics) will lead to achievement of higher academic results and fewer behaviour problems. This book is primarily for primary and secondary teachers but would provide much material for discussion among SpLD teachers, given the unexpected and controversial results of Denis Lawrence's research' - Dyslexia Contact `Many useful suggestions offered in this book about learning activities are likely to help pupils to feel better about themselves, to learn to respect others and to experience how feelings can be expressed safely' - British Journal of Special Education Raising self-esteem in pupils can lead to the achievement of higher academic results and fewer behavioural problems. Outlining in simple terms what self-esteem is and providing strategies to support it in the classroom, this book includes clear explanations of the terminology and theory behind self-esteem, and lots of practical examples and useful activities for use with children. The book also covers the main issues surrounding the self-esteem of practitioners. It sets out tried-and-tested strategies that teachers can use to recognise and reduce stress and maintain their self-esteem. This new edition has been fully updated and now includes new case study material and activities.