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Identifying and assessing the ways in which changes in the
marketing mix affect consumer behavior is key to a successful
marketing strategy. The Essentials of Marketing Research guides the
student in designing, conducting and interpreting marketing
research. This comprehensive textbook covers the full range of
topics, including: Secondary research and data mining Internet
marketing research Qualitative and exploratory research Statistical
analysis Marketing research ethics With learning objectives at the
beginning of each chapter, a host of cases and a comprehensive
companion website, this book offers a range of tools to help
students develop and test their research and analytical skills.
The temple in Jerusalem was both the center of ancient Israel's
religious life and also an economic center for the nation.
In this groundbreaking study of the economic functions of the
Jerusalem temple, Marty E. Stevens, who worked for fifteen years as
a Certified Public Accountant prior to getting a PhD in Old
Testament, demonstrates that the temple acted as the central bank,
internal revenue collector, source of loans, and even debt
collector for ancient Israel. Applying a broad knowledge of
temple-systems throughout the ancient Near East, Stevens sheds
light on the roles played by various officials mentioned in
Scripture and their tasks within the temple complex. Neither "Big
Brother" nor "big business," the temple still served government and
commerce in the course of conducting its religious functions. This
fascinating book opens new avenues for understanding the Jerusalem
temple and its impact on Israelite society.
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God's New Humanity (Hardcover)
David E. Stevens; Foreword by Paul Louis Metzger
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R1,579
R1,247
Discovery Miles 12 470
Save R332 (21%)
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Naomi Wallace, an American playwright based in Britain, is one of
the more original and provocative voices in contemporary theatre.
Her poetic, erotically-charged, and politically engaged plays have
been seen in London's West End, off-Broadway, at the
Comedie-Francaise, in regional and provincial theaters, and on
college campuses around the world. Known for their intimate,
sensual encounters examining the relationship between identity and
power, Wallace's works have attracted a wide range of theatre
practitioners, including such important directors as Dominic
Dromgoole, Ron Daniels, Jo Bonney, and Kwame Kwei-Armah. Drawing on
scholars, activists, historians, and theatre artists in the United
States, Canada, Britain, and the Middle East, this anthology of
essays presents a comprehensive overview of Wallace's body of work
that will be of use to theatre practitioners, students, scholars,
and educators alike.
Practical information for investing newcomers! Have you wanted to
seriously begin investing but are wary because of confusing and
complicated terminology and concepts? Then the Concise Encyclopedia
of Investing is for you. This A-to-Z reference provides clear,
concise explanations of basic as well as more advanced investment
terms to help even the most unsophisticated newcomer. This unique
user-friendly handbook presents not only simple, brief explanations
of various investing terms and concepts, but also a short
discussion on each as to how it applies in everyday life. The
Concise Encyclopedia of Investing clears the mysteries behind the
foundations of investing, giving newbies solid information they can
use to explore investment possibilities. Retirement terminology,
market terminology, portfolio techniques, tax information, and
investment options are explained using plain language to quickly
answer often-asked questions. The book discusses basic terms such
as common and preferred stocks, bonds, and capital gains, as well
as more complex terms and concepts such as P/E ratio and
pass-through security. Helpful lists of reference books and various
online investment resources provide opportunities for investors to
easily find more detailed information about specific topics. The
Concise Encyclopedia of Investing includes explanations with
everyday examples of basic and more complex concepts and terms such
as: 401K 403B annuities asset allocation capital gains commodities
convertibles estate planning face value future value investments
guaranteed investment contract (GIC) hedge funds index funds market
timing money market fund (MMF) non qualified retirement plans open
end funds option contract pass-through security precious metals
Present Value Investments P/E Ratio PPI REIT Real Rate of Return
ROE statements of retained earnings STRIPS systematic risk UIT
variable annuities yield-to-maturity zero-coupon securities and
many more! The invaluable Concise Encyclopedia of Investing is
perfect for anyone grappling with investment terminology. This
reference is sure to become an indispensable desktop resource for
any new investor.
The key to success in business is planning. And the key to
successful planning is using a proven format to analyze your
product's marketability Market Opportunity Analysis: Text and Cases
guides you step-by-step through the complicated process of
determining the feasibility of marketing a new product or service.
As financial markets struggle with changing interest rates,
government policies shift back and forth on tax increases,
decreases, and deficit spending, and international competition in
major product categories is at an all-time high, business managers
are forced to reevaluate the basis for success. The authors of this
unique book combine decades of practical experience in market
research, strategic management, consumer behavior, and new venture
creation to help you develop the analytical skills you need to
focus on what needs to be done-and how to do it. Using ten
real-life case studies with sample reports of actual analyses,
Market Opportunity Analysis: Text and Cases examines the factors
that influence feasibility analyses, including external
considerations (market size, competition, technology, inflation and
the economy, government regulations, political conditions, social
change), internal factors (purpose, corporate objectives,
resources), and financial considerations (revenue estimates, cost
estimates, return on investment). Market Opportunity Analysis: Text
and Cases examines: corporate objectives and strategies identifying
a market bases for market segmentation estimating the potential of
new and existing products competitive strategies and resources the
competitive market mix audit decision flow charts positioning a
product cost forecasting analyzing investments developing a written
business plan and much more! Market Opportunity Analysis: Text and
Cases is an ideal classroom resource that business students will
reach for again and again once they've begun their careers.
Discover the marketing basics to draw new membersand more fundsto
your church! Though more and more religious organizations
increasingly attempt to use marketing techniques to improve
response, little literature exists to explain crucial concepts,
terms, and strategies. The Concise Encyclopedia of Church and
Religious Organization Marketing fills this gap by providing novice
marketers with basic theories and terms in easy-to-understand
language. This A-to-Z reference presents the essential concepts and
techniques, such as benefits to constituents, target markets,
market research, and advertising, all with plain and concise
explanations to apply to your situation, all aimed to effectively
increase the numbers and resources of your faith-based
organization. As people become increasingly inundated with
advertising and given more choices, the need for a religious
organization to cut through this informational clutter to present
its own positive features to the right audience becomes vital. From
social cause marketing to measuring attitudes of respondents and
constituent analysis, the Concise Encyclopedia of Church and
Religious Organization Marketing details the tools needed to
measure and increase positive response to allow your organization
to effectively compete in today's world. Numerous figures and
tables clearly illustrate more complex concepts and terms to make
comprehension fast and easy. An appendix has been included that
provides a complete review of the early and contemporary literature
applicable to marketing and religion as well as the origins of
religious organizational marketing. The Concise Encyclopedia of
Church and Religious Organization Marketing clarifies foundational
marketing concepts and terms as they relate to church and religious
organizations. Entries include: benefits brand equity cause-related
marketing communication methods competition competitive advantage
constituent analysis and behavior controlling marketing activities
data collection and analysis demographics quantitative research
directive marketing focus groups geodemographics marketing planning
and research new program development performance evaluation and
control publicity SWOT analysisStrengths, Weaknesses,
Opportunities, and Threats of an organization target audience and
so much more! The Concise Encyclopedia of Church and Religious
Organization Marketing is the perfect source for marketing
beginners looking for the basic knowledge needed to market their
church or organization, as well as being a quick bookshelf
reference for more experienced religious marketers.
Get the tools you need for effective market researchincluding
Internet surveys! The Marketing Research Guide: Second Edition is
the newest edition of the Haworth marketing research classic that
now includes Internet sources of data, Internet surveys, and an
added advanced statistical analysis chapter. Step-by-step
instructions take practitioners through the entire marketing
research process. Worksheets, sample proposals, questionnaires, and
a copy of a final report foster complete understanding of the tools
and techniques of marketing research. The Marketing Research Guide:
Second Edition contains the accessible writing, comprehensive
coverage of major topics, and helpful supplementary materials that
made this book the sought-after classic in 1997 that was chosen for
Choice Magazine's 34th annual Outstanding Academic Books (OAB)
list. Marketing professionals now have an updated, essential guide
through the complete marketing research process for the
twenty-first century. Techniques and concepts are clearly explained
and illustrative of the role marketing information plays in
decision-making. Descriptions of the major forecasting, sampling,
and analysis techniques are designed for optimum understanding
without the reader needing to posess advanced mathematical
expertise. Appendices include sample questionnaires and a sample
marketing research report. The Marketing Research Guide: Second
Edition provides practical information on: Internet sources of data
and Internet surveys advanced statistical analysis decision-making
information, planning, and forecasting test marketing developing
valid and reliable measurement instruments data-collecting methods
designing a questionnaire determining sampling frame and selecting
sampling method data-summary methods and research reports mail
survey design and mailing procedures full product testing
techniques and procedures The Marketing Research Guide: Second
Edition is an essential reference for anyone who needs to review or
find illustrative marketing research procedures and techniques.
Managers will find this source invaluable as they negotiate,
evaluate, and use marketing research as part of the decision-making
process.
Get the tools you need for effective market researchincluding
Internet surveys! The Marketing Research Guide: Second Edition is
the newest edition of the Haworth marketing research classic that
now includes Internet sources of data, Internet surveys, and an
added advanced statistical analysis chapter. Step-by-step
instructions take practitioners through the entire marketing
research process. Worksheets, sample proposals, questionnaires, and
a copy of a final report foster complete understanding of the tools
and techniques of marketing research. The Marketing Research Guide:
Second Edition contains the accessible writing, comprehensive
coverage of major topics, and helpful supplementary materials that
made this book the sought-after classic in 1997 that was chosen for
Choice Magazine's 34th annual Outstanding Academic Books (OAB)
list. Marketing professionals now have an updated, essential guide
through the complete marketing research process for the
twenty-first century. Techniques and concepts are clearly explained
and illustrative of the role marketing information plays in
decision-making. Descriptions of the major forecasting, sampling,
and analysis techniques are designed for optimum understanding
without the reader needing to posess advanced mathematical
expertise. Appendices include sample questionnaires and a sample
marketing research report. The Marketing Research Guide: Second
Edition provides practical information on: Internet sources of data
and Internet surveys advanced statistical analysis decision-making
information, planning, and forecasting test marketing developing
valid and reliable measurement instruments data-collecting methods
designing a questionnaire determining sampling frame and selecting
sampling method data-summary methods and research reports mail
survey design and mailing procedures full product testing
techniques and procedures The Marketing Research Guide: Second
Edition is an essential reference for anyone who needs to review or
find illustrative marketing research procedures and techniques.
Managers will find this source invaluable as they negotiate,
evaluate, and use marketing research as part of the decision-making
process.
At your fingertipsfind advertising terms and concepts quickly and
easily in this A-Z reference guide! As with many institutions,
advertising has developed its own vocabulary. While some terms and
concepts may overlap with other areas, many are used in a
particular way and have specific meanings in advertising. The
Concise Encyclopedia of Advertising is a comprehensive yet
to-the-point compilation of terms and concepts used in the
advertising industry. It provides brief, easy-to-understand
definitions and explanations of common advertising terms and covers
all major concepts used in the industry. The Concise Encyclopedia
of Advertising is unique in that it completely covers all terms and
examines all aspects of advertising. This book will help bring you
up-to-date with current advertising jargon. It is laid out in an
easy-to-use alphabetical format, which allows you to easily access
and understand the information. For further reference, it also
includes a list of advertising experts who have recently written
articles or textbooks on advertising. Some of the terms and
concepts in the Concise Encyclopedia of Advertising include:
advertising appeals evaluation criteria of advertising Internet
advertising magazine advertising television advertising advertising
campaign management sponsorship marketing and many more! The
Concise Encyclopedia of Advertising provides advertisers,
marketers, consumers, and businesses a handy reference to the
terminology that is used in the advertising industry. Those new to
the business or trying to get into the business can use this book
to familiarize themselves with terms and concepts they will need to
know. Individuals already in the business can use this book as a
quick reference tool for terms they are unsure of or have
forgotten. It is also useful as a textbook for students of
advertising.
Step-by-step guidelines for successful marketing management!
Designed for college- and graduate-level marketing students,
Marketing Management: Text and Cases is also a valuable resource
for anyone trying to market a product or service. This volume
integrates understandable marketing concepts and techniques with
useful tables, graphs, and exhibits. Three leading experts in
marketing management teach you how to market any business.
Marketing Management: Text and Cases is divided into two sections
to accommodate a wide variety of interests. The first section is an
essential textbook that offers a complete overview of marketing
management, and describes the steps necessary for successful
company-to-customer interaction. Each chapter comes generously
enhanced with tables and charts to clearly demonstrate the
marketing process from concept to implementation. Marketing
Management: Text and Cases also contains fifteen new case studies
to challenge the more experienced marketing student as well as
introduce the beginner to situations where the marketing process
can be demonstrated. These cases provide a wide variety of
managerial situations for small, medium, and large companies as
well as entrepreneurial cases to expose readers to the types of
analyses needed for those examples. From the creation of a new
waterpark to marketing algae products, these case studies provide
backgrounds, histories, trend analyses, and data to reveal the
companies' situations and possible solutions. This book is useful
for training courses and valuable to university faculty and
students as well as business managers, CEOs, and entrepreneurs.
Marketing Management: Text and Cases covers essential managerial
elements of marketing, including: an overview of marketing in the
new millennium, including basic definitions, global marketing, and
electronic marketing customer analysissegmentation, market grids,
and market estimations competitive analysistypes of competition,
gathering intelligence, and marketing audits financial
analysisassessing revenue, cost, profitability, and risk for
marketing decisions marketing planningboth strategic planning and
operational perspectives evaluation and control of marketing
activities including sales, cost, and profit
Step-by-step guidelines for successful marketing management!
Designed for college- and graduate-level marketing students,
Marketing Management: Text and Cases is also a valuable resource
for anyone trying to market a product or service. This volume
integrates understandable marketing concepts and techniques with
useful tables, graphs, and exhibits. Three leading experts in
marketing management teach you how to market any business.
Marketing Management: Text and Cases is divided into two sections
to accommodate a wide variety of interests. The first section is an
essential textbook that offers a complete overview of marketing
management, and describes the steps necessary for successful
company-to-customer interaction. Each chapter comes generously
enhanced with tables and charts to clearly demonstrate the
marketing process from concept to implementation. Marketing
Management: Text and Cases also contains fifteen new case studies
to challenge the more experienced marketing student as well as
introduce the beginner to situations where the marketing process
can be demonstrated. These cases provide a wide variety of
managerial situations for small, medium, and large companies as
well as entrepreneurial cases to expose readers to the types of
analyses needed for those examples. From the creation of a new
waterpark to marketing algae products, these case studies provide
backgrounds, histories, trend analyses, and data to reveal the
companies' situations and possible solutions. This book is useful
for training courses and valuable to university faculty and
students as well as business managers, CEOs, and entrepreneurs.
Marketing Management: Text and Cases covers essential managerial
elements of marketing, including: an overview of marketing in the
new millennium, including basic definitions, global marketing, and
electronic marketing customer analysissegmentation, market grids,
and market estimations competitive analysistypes of competition,
gathering intelligence, and marketing audits financial
analysisassessing revenue, cost, profitability, and risk for
marketing decisions marketing planningboth strategic planning and
operational perspectives evaluation and control of marketing
activities including sales, cost, and profit
Examine essential marketing disciplines and weapons!This essential
book will show you how to design a strategic marketing plan for any
brand, product, service, or business! It explains all of the major
marketing disciplines and familiarizes you with the marketing
"weapons arsenal." It also teaches you to conduct a marketing
audit, provides helpful sample worksheets and forms and includes
case examples, a glossary of marketing terms, and appendixes
discussing sources of "marketing intelligence" and professional
marketing associations.This single volume provides a step-by-step
process (with short, clear examples) of how to develop a custom
plan to fit any business. In addition, it defines all of the
business terms you'll find inside and lists additional resources to
draw upon. With Marketing Your Business: A Guide to Developing a
Strategic Marketing Plan, you will explore: the process of
selecting the right strategy by defining your business strategy,
assessing the most relevant focal points, and choosing the
marketing strategy that will work best for you the arsenal of
current marketing weaponry--advertising, budgeting, promotions,
pricing, sales, database marketing, public relations, packaging,
legal issues, and more! the nature of strategic marketing
plans-competitive and environmental assessments, mission
statements, slogans, budgeting, goals and objectives, etc. key
checklists and 13 sample work forms that will help you formulate
your plan and much more!Ideal for use by educators and students as
well as businesspeople, Marketing Your Business brings together
everything you need to know to develop an effective strategic
marketing plan and put it into action!
Learn what you need to know to conduct successful business in
Mexico This book is a primer on all aspects of doing business in
Mexico, with practical examples that illustrate the risks and
benefits of Mexican business operations. It provides the basic
knowledge that all prospective investors and entrepreneurs in
Mexico need, especially in the light of NAFTA. One of the authors
is the former CEO and chairman of a multinational, multi-billion
dollar company headquartered in Mexico City; the other is a CPA and
consultant with small-to-medium-sized firms. Doing Business in
Mexico: A Practical Guide provides you with comprehensive, basic
knowledge of the pros and cons of establishing a business in
Mexico, NAFTA and its implications for businesses, and much
more.This single volume gives you what you need to know about: the
maquila industry--what it is and how NAFTA affects it information
about taxes, labor law, and accounting differences between Mexico
and the United States basic considerations in beginning a Mexican
operation import/export requirements foreign currency exposure
United States tax laws applicable to citizens living abroad. . .
and includes five appendixes that supply you with: contact
information--addresses, telephone numbers, Web sites--of useful
government agencies and journals/periodicals in Mexico and Mexican
consulates in the United States Spanish-English and English-Spanish
business glossaries examples of Mexican financial statements
minimum daily wage rates for various occupationsDoing Business in
Mexico: A Practical Guide is a must for anyone with an interest in
business operations in that country. If you are such a person, this
is the one essential volume you cannot afford to miss Visit the
author's Web page at http: //www.gusgordon.com
Develop effective management skills with up-to-date theory and
research An effective understanding of workplace behavior requires
a solid grounding in both principles and practice. Organizational
Behavior provides both. This comprehensive textbook uses realistic
case examples, self-tests, and plentiful tables and figures to
illustrate the principles of organizational behavior.Each chapter
begins by posing a difficult work situation, which may be a
conflict, a problem with motivation, or an issue of diversity. Then
it goes on to discuss the principles and theories that apply to the
case, returning to it at times to see how various strategies work.
The start-of-chapter problems catch students'interest, and the
clear explications of theory give them the concepts they need to
come up with innovative solutions. The classic areas of ethics,
problem employees, motivation, conflict, and organizational culture
are amply covered, but Organizational Behavior also deals with
areas too often neglected, including: the physical atmosphere of
the workplace the effects of new technologies on workers the
pitfalls and opportunities of globalization diversity and
multiculturalism in the workplace both informal and formal
organizational structure workplace gossip and the office
grapevineOrganizational Behavior integrates theory with practice so
that students learn to apply concepts to real-world problems. This
comprehensive textbook, the second edition of Human Behavior at
Work, also features discussion questions, additional cases,
self-tests, and useful tables and figures. A teacher's manual with
lecture notes and a test bank is also available.
Stress in College Athletics: Causes, Consequences, Coping addresses
the causes and consequences of stress in college sports and offers
effective coping mechanisms that will help individuals understand
and control stressors and emotions in their environment. Athletic
administrators, coaches, student athletes, parents of athletes,
educators, and social and behavioral science researchers will
benefit from this examination of what stress is, the different
types of stress, and what factors can contribute to anxiety.
Containing insight from hundreds of student athletes, coaches, and
administrators, this vital book offers you proven research, clear
explanations, and recommended suggestions that will enable you to
cope with stress and not let it affect your job or your
game.Examining how both males and females perceive stress, Stress
in College Athletics explores developmental differences between the
genders to explain the ways in which the two groups react to and
deal with stress. Discussing the challenges that you deal with
every day, this valuable book offers you several proven suggestions
and methods to help reduce stress, including: Using coping
techniques, such as physical exercise (other than the sport you
play), recreational activities, muscle relaxation, biofeedback, and
meditation Doing things for others and looking to your own
spirituality in order to alleviate anxiety Eliminating factors such
as fatigue and inferior health in order to avoid the negative
emotions of jealousy, fear, and anger that can lead to tension and
anxiety Learning how to relieve stress in your immediate
environment (on the sidelines, in the audience, or during a test)
through simple, effective, and inconspicuous exercises Adapting
procedures for self-modification of behavior, such as identifying a
behavior you want to change, thinking about the result of that
behavior and how often it occurs, and reforming that conduct
Through practical research, theories about stress and its causes
and effects, and insight from peers, this excellent resource offers
suggestions for further inquiry in the field of college athletics
and stress. Complete and thorough, Stress in College Athletics will
provide you with the necessary tools to help you create a personal
stress management system that will improve your well-being in and
out of the athletic forum.
Planning is a critical process when starting a new business or
introducing a new product. Market Analysis shows readers how to
execute a feasibility study for more effective planning. A
step-by-step approach leads the reader through the feasibility
analysis process and describes what needs to be done and how to do
it. Techniques and tools used in preparing a feasibility study are
emphasized and can easily be applied directly from the book to real
situations. Three sample feasibility studies are included to
demonstrate the application of tools in manufacturing, service, and
non-profit settings.Market Analysis contains all the information
needed to complete a feasibility study and a complete outline of a
business plan. It covers such important topics as strategic
management and planning, determining market size for a product or
business, analyzing costs and returns on investment for new
products and services, sources of capital for new ventures, and
analysis of competition. An annotated bibliography of sources of
data used for feasibility studies is included for quick reference.
Market Analysis is the ideal guide for all strategic planners,
market analysts, and marketing researchers. Anyone considering
starting a business or launching a new product will find this
practical book packed with invaluable information.Translated into
Chinese
Planning is a critical process when starting a new business or
introducing a new product. Market Analysis shows readers how to
execute a feasibility study for more effective planning. A
step-by-step approach leads the reader through the feasibility
analysis process and describes what needs to be done and how to do
it. Techniques and tools used in preparing a feasibility study are
emphasized and can easily be applied directly from the book to real
situations. Three sample feasibility studies are included to
demonstrate the application of tools in manufacturing, service, and
non-profit settings.Market Analysis contains all the information
needed to complete a feasibility study and a complete outline of a
business plan. It covers such important topics as strategic
management and planning, determining market size for a product or
business, analyzing costs and returns on investment for new
products and services, sources of capital for new ventures, and
analysis of competition. An annotated bibliography of sources of
data used for feasibility studies is included for quick reference.
Market Analysis is the ideal guide for all strategic planners,
market analysts, and marketing researchers. Anyone considering
starting a business or launching a new product will find this
practical book packed with invaluable information.Translated into
Chinese!
Spiritual management is required for spiritual organization, and
yet a ministry's master plan should be the Master's plan for that
ministry. Church and Ministry Strategic Planning assists readers in
developing a Biblically based blueprint for carrying out the many
activities in which the church or ministry is involved. The authors
show clearly how careful planning is inspired by the Scriptures
("Suppose one of you wants to build a tower. Will he not first sit
down and estimate the cost to see if he has enough money to
complete it?"--Luke 14:28) and how it improves making decisions
today which ultimately affect the ministry's effectiveness
tomorrow.Church and Ministry Strategic Planning covers all areas of
this type of planning and can be read and reviewed quickly. Through
the use of a model of the strategic planning process, the authors
show how to develop mission statements, define strategic
objectives, develop strategy options and operating strategies,
appraise performance, and monitor strategic planning. Readers are
led step-by-step through these key areas of creating a strategic
plan. Examples and worksheets at the end of each chapter enable
pastors, administrators, and lay leaders to develop a strategic
plan fitting to their specific ministry or church. The appendixes
provide tools used in planning as well as a complete sample
strategic plan for a large church. Put these concepts to immediate
use in decisionmaking and pursue God's purpose and vision for the
church or ministry. If readers take the time and effort to study
this book, apply its format, and prayerfully keep God in every step
of the plan, here is what the authors believe plan administrators
can expect:1. A sense of enthusiasm in the church or ministry 2. A
5-year plan in writing to which everyone is committed 3. A sense of
commitment by the entire church to its overall direction 4. Time
for the leaders to do what they have been called to do 5. Clear job
duties and responsibilities 6. Clear and evident improvement in the
health and vitality of every member of the church staff 7.
Measurable improvement in the personal lives of all those in
responsible positions with time for vacations, family, and personal
pursuits 8.The ability to measure very specifically, the growth and
contribution made by senior pastors or evangelists at the close of
their careers 9. Guaranteed leadership of the church or ministry
because a plan is in place--in writing--and is understood. Even
more importantly, a management team and philosophy will be in place
to guide the church or ministry into its next era of growthExplore
this Biblical perspective on planning and develop a strategic plan
that is systematic and continuous and allows the church or ministry
to assess its market position, establish goals, objectives,
priorities, and strategies to be completed within specified time
periods, achieve greater staff and member commitment and teamwork
aimed at meeting challenges and solving problems, and muster its
resources to meet these changes through anticipation.
The purpose of the book is to provide insurance practitioners,
consumers, and students with definitions of common insurance terms
in both the property/casualty and life/health insurance industries.
The unique feature of the book is that many of the definitions
contain detailed explanations of coverage provided by certain types
of insurance and/or examples that illustrate how a particular
coverage works. The book should be helpful to insurance agents and
to new insurance agency/company personnel. It will also be helpful
to consumers to use as a reference guide to better understand
insurance products the consumer needs. Finally, it will be useful
as a reference guide for students in business courses.
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