People are attracted to leaders with a servant's heart. People believe that leaders with a servant's heart genuinely care. A change in the organizational culture is necessary in order to transform the manner in which many organizations operate. The adoption and implementation of The Servant Organization Framework will ultimately lead to higher performance results for the organization. The Servant Organization is a framework which, when implemented, stimulates creativity, mission focus, performance results and job satisfaction within organizations. This book is intended to be an overview examination of the interdependent nature of the various leadership and management elements of The Servant Organization with an eye toward giving the reader insight as to how an organizational culture can be transformed; and, what is needed to transform it.

This book is not about church doctrine. The purpose of this book is to provide a leadership and management framework which can improve church operations through the implementation of time-tested and proven practices which we call The Servant Organization for Jesus Framework. If you are a pastor, or a deacon, or if you are in some level of church administration, you should read this book. We predict that this book will give the reader insight as to how church organizations can be improved significantly. It is our opinion that church organizations, like all other organizations of human endeavor, experience common organizational problems. However, the church organization experiences unique operational challenges because of their spiritual nature, coupled with the fact that church organizations are volunteer organizations. We also believe church organizations are empowered by the Holy Spirit to spread the Gospel of Jesus Christ to a dying world. The Servant Organization for Jesus can be used by the Holy Spirit to better fulfill the Great Commission. All that is needed for positive change to occur in church operational performance is a willingness for church leaders to recognize that there may be a better way to do things. The Four Cornerstones of the foundation which support the Framework for The Servant Organization for Jesus have been successfully used in the private and public sectors. All of the components of the Framework are not only referenced in scripture, they are also referenced in the Malcolm Baldridge National Quality Award Criteria for Achieving Performance Excellence. It is our humble suggestion that The Servant Organization for Jesus presents a framework to assist church organizations in doing things better. Much, however, is at stake. There are souls to be saved through the preaching of Christ's salvation plan. The Great Commission must be followed. How church organizations can better carry out the Great Commission is the subject of this book.

A change in governing culture is vitally necessary in order to transform the manner in which many government organizations operate. Businesses either change the way they do business or they go out of business when current challenges are not being met. However, government is perpetual which makes it more difficult to change in order to attain performance excellence as compared to its business counterparts. The main premise of this book is that government organizations can achieve performance excellence through the adoption of the proven principles set forth in this writing. It is time to adopt and implement a new leadership and management framework within the government which serves us all. The adoption and implementation of the Servant Governing Framework will ultimately lead to higher performance results for the government organization. Servant Governing stimulates creativity, mission focus, performance results and job satisfaction within organizations. Servant Governing is premised upon the belief that achievement of performance excellence in service to the citizens served by the government organization is not only desirable, but necessary. Servant Governing is premised upon four central cornerstones: People, Principles, Priorities and Performance. Each of the Four Cornerstones of the Servant Governing Framework is equally important in creating a people-focused, high performance, value-centered, problem-solving government organization. This book presents an examination of the interdependent nature of the various leadership and management components of the Servant Governing Framework with an eye toward giving the reader insight as to how a government organizational culture can be transformed; and, what is needed to transform it.

"Angel in Disguise" is a heartwarming true story about Lily Emilia Gamst Dean, the author's mother. Lily, despite seemingly insurmountable odds against her, overcame her handicap of total hearing impairment from a life threatening illness. She lived a life dedicated to the well-being of others. Lily was a remarkable woman, who lived life in the quiet shoals of an otherwise rushing stream. She encouraged all who knew her to reach out further in life than they otherwise would have without her inspiration.

In early 1963, Jake Townley had very little to show for a man in his early 40s. His business efforts had not met with success and his family barely had enough food on the table. Yet, he placed his faith in the Lord. And once the Lord moved, a success story began to unfold and continues today - a story of overcoming - a story of encouragement - a story of tenacity - a story of the Baptism of the Holy Spirit and Fire - a story of empowerment that leads to excellence - a story of love for family, the Savior and of the fellow man - a story of vision, staying power and grit, persistence, consistency and the value of work - a story of faith - and a story of blessing. Again, 50 years later, the faith operation component of Townley Engineering & Manufacturing Company is as strong as when Jake placed his foot on the sandy soils of East Lake Weir, Florida. And one man's stubborn faith has positively affected thousands of men, women and children in a number of communities across the United States and the world. If The Lord Wills, the future for the Townley Company and for its team of dedicated people will be a continuation of the faith journey which began 50 years ago. Toro Townley's outlook for the future is bright. "We have experienced monumental challenges in the past. We now have monumental opportunities in the future." This book is a written testament to the history of the Townley Company and its amazing journey thus far as the company prepares for the future.

Luctor et Emergo" is a heart-warming, true story about the author's parents and their loss of hearing at a young age. The Latin phrase "Luctor et Emergo" means "I struggle and overcome." This simple Latin expression was often quoted by the author's father, Horace E. Dean, and it sums up the theme of the book. People can overcome the most difficult of circumstances in life if they will persevere. The book details the myriad of challenges the author's deaf parents faced throughout life and their persistent determination to overcome their disability and disappointments with their faith in God. This uplifting and sometimes humorous story of the indomitable nature of the human spirit will encourage young and old alike, especially those persons who are struggling with life's challenges.