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People are attracted to leaders with a servant's heart. People
believe that leaders with a servant's heart genuinely care. A
change in the organizational culture is necessary in order to
transform the manner in which many organizations operate. The
adoption and implementation of The Servant Organization Framework
will ultimately lead to higher performance results for the
organization. The Servant Organization is a framework which, when
implemented, stimulates creativity, mission focus, performance
results and job satisfaction within organizations. This book is
intended to be an overview examination of the interdependent nature
of the various leadership and management elements of The Servant
Organization with an eye toward giving the reader insight as to how
an organizational culture can be transformed; and, what is needed
to transform it.
This book is not about church doctrine. The purpose of this book is
to provide a leadership and management framework which can improve
church operations through the implementation of time-tested and
proven practices which we call The Servant Organization for Jesus
Framework. If you are a pastor, or a deacon, or if you are in some
level of church administration, you should read this book. We
predict that this book will give the reader insight as to how
church organizations can be improved significantly. It is our
opinion that church organizations, like all other organizations of
human endeavor, experience common organizational problems. However,
the church organization experiences unique operational challenges
because of their spiritual nature, coupled with the fact that
church organizations are volunteer organizations. We also believe
church organizations are empowered by the Holy Spirit to spread the
Gospel of Jesus Christ to a dying world. The Servant Organization
for Jesus can be used by the Holy Spirit to better fulfill the
Great Commission. All that is needed for positive change to occur
in church operational performance is a willingness for church
leaders to recognize that there may be a better way to do things.
The Four Cornerstones of the foundation which support the Framework
for The Servant Organization for Jesus have been successfully used
in the private and public sectors. All of the components of the
Framework are not only referenced in scripture, they are also
referenced in the Malcolm Baldridge National Quality Award Criteria
for Achieving Performance Excellence. It is our humble suggestion
that The Servant Organization for Jesus presents a framework to
assist church organizations in doing things better. Much, however,
is at stake. There are souls to be saved through the preaching of
Christ's salvation plan. The Great Commission must be followed. How
church organizations can better carry out the Great Commission is
the subject of this book.
A change in governing culture is vitally necessary in order to
transform the manner in which many government organizations
operate. Businesses either change the way they do business or they
go out of business when current challenges are not being met.
However, government is perpetual which makes it more difficult to
change in order to attain performance excellence as compared to its
business counterparts. The main premise of this book is that
government organizations can achieve performance excellence through
the adoption of the proven principles set forth in this writing. It
is time to adopt and implement a new leadership and management
framework within the government which serves us all. The adoption
and implementation of the Servant Governing Framework will
ultimately lead to higher performance results for the government
organization. Servant Governing stimulates creativity, mission
focus, performance results and job satisfaction within
organizations. Servant Governing is premised upon the belief that
achievement of performance excellence in service to the citizens
served by the government organization is not only desirable, but
necessary. Servant Governing is premised upon four central
cornerstones: People, Principles, Priorities and Performance. Each
of the Four Cornerstones of the Servant Governing Framework is
equally important in creating a people-focused, high performance,
value-centered, problem-solving government organization. This book
presents an examination of the interdependent nature of the various
leadership and management components of the Servant Governing
Framework with an eye toward giving the reader insight as to how a
government organizational culture can be transformed; and, what is
needed to transform it.
"Angel in Disguise" is a heartwarming true story about Lily Emilia
Gamst Dean, the author's mother. Lily, despite seemingly
insurmountable odds against her, overcame her handicap of total
hearing impairment from a life threatening illness. She lived a
life dedicated to the well-being of others. Lily was a remarkable
woman, who lived life in the quiet shoals of an otherwise rushing
stream. She encouraged all who knew her to reach out further in
life than they otherwise would have without her inspiration.
In early 1963, Jake Townley had very little to show for a man in
his early 40s. His business efforts had not met with success and
his family barely had enough food on the table. Yet, he placed his
faith in the Lord. And once the Lord moved, a success story began
to unfold and continues today - a story of overcoming - a story of
encouragement - a story of tenacity - a story of the Baptism of the
Holy Spirit and Fire - a story of empowerment that leads to
excellence - a story of love for family, the Savior and of the
fellow man - a story of vision, staying power and grit,
persistence, consistency and the value of work - a story of faith -
and a story of blessing. Again, 50 years later, the faith operation
component of Townley Engineering & Manufacturing Company is as
strong as when Jake placed his foot on the sandy soils of East Lake
Weir, Florida. And one man's stubborn faith has positively affected
thousands of men, women and children in a number of communities
across the United States and the world. If The Lord Wills, the
future for the Townley Company and for its team of dedicated people
will be a continuation of the faith journey which began 50 years
ago. Toro Townley's outlook for the future is bright. "We have
experienced monumental challenges in the past. We now have
monumental opportunities in the future." This book is a written
testament to the history of the Townley Company and its amazing
journey thus far as the company prepares for the future.
Luctor et Emergo" is a heart-warming, true story about the author's
parents and their loss of hearing at a young age. The Latin phrase
"Luctor et Emergo" means "I struggle and overcome." This simple
Latin expression was often quoted by the author's father, Horace E.
Dean, and it sums up the theme of the book. People can overcome the
most difficult of circumstances in life if they will persevere. The
book details the myriad of challenges the author's deaf parents
faced throughout life and their persistent determination to
overcome their disability and disappointments with their faith in
God. This uplifting and sometimes humorous story of the indomitable
nature of the human spirit will encourage young and old alike,
especially those persons who are struggling with life's challenges.
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