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To increase brand awareness, engagement and revenue, companies are
acknowledging the importance of integrating social media marketing
in their overall marketing strategy. Social media marketing
complements a brand or company's current marketing strategy as it
aids in amplifying a company's brand voice and presence. This book
consists of a step-by-step guide in using social media successfully
in an ever-growing consumer market, domestically and
internationally. Marketers must be strategic in how they utilize
these platforms by first understanding their consumers, while at
the same time, meeting their business goals and objectives. Case
studies on companies that use social media and advanced
technologies to increase their brand awareness, engagement and
conversion are discussed in this book. As businesses globalize,
many marketers are struggling to establish a presence outside of
the United States. Thus, this book also discusses the cultural
differences in each country and how these differences matter when
considering the usage of each of the social media platforms in
certain countries. In this new work, digital marketing expert Emi
Moriuchi educates business owners, marketing practitioners,
students, as well as marketing researchers in understanding the
usage of social media strategy . Containing both evergreen content
as well as trending knowledge in the consumer market, this is a
must-read for understanding social media marketing for domestic and
international market.
Faced with constant changes in consumer behavior, marketers are
seeking various tools to promote and market their brands. Among
those tools, the most impactful is consumer-generated content
(CGC). CGC is viewed as a consumer vote of confidence, which is a
form of social proof. CGC allows consumers to be involved with the
company's marketing strategy. Brands and companies have enabled
consumers to be producers of original content, co-creators for an
existing brand, and curators for trending ideas in the consumer
market. The author explains why it is even more important today
that brands need consumer voices to advocate their brands. In this
lively and practical book, she uses theories to explain consumer
psychology and offers practical examples of which social media
platforms are conducive to CGC and why. In addition, she explains
how consumers use CGC in different countries, the importance of
influencer marketing, and ultimately teaches the strategy of using
CGC effectively.
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