How has New Public Management influenced social policy reform in different developed welfare states? New managerialism is conceptualized as a paradigm, which not only shapes the decision-making process in bureaucratic organizations but also affects the practice of individuals (citizens). Public administrations have been expected to transform from traditional bureaucratic organizations into modern managerial service providers by adopting a business model that requires the efficient and effective use of resources. The introduction of managerial practices, controlling and accounting systems, management by objectives, computerization, service orientation, increased outsourcing, competitive structures and decentralized responsibility are typical of efforts to increase efficiency. These developments have been accompanied by the abolition of civil service systems and fewer secure jobs in public administrations. This book provides a sociological understanding of how public administrations deal with this transformation, how people's role as public servants is affected, and what kind of strategies emerge either to meet these new organizational requirements or to circumvent them. It shows how hybrid arrangements of public services are created between the public and the private sphere that lead to conflicts of interest between private strategies and public tasks as well as to increasingly homogeneous social welfare provision across Europe.

Bringing together international case studies, this book offers theoretical and empirical insights into the interaction between social work and social policy. Moving beyond existing studies on policy practice, the book employs the policy cycle as a core analytical frame and focuses on the influence of social work(ers) in the problem definition, agenda setting, policy formulation and implementation of social policy. Twenty-three contributors offer examples of policy making from seven different countries and demonstrate how social work practitioners can become political actors, while also encouraging policy makers to become aware of the potential of social work for the social policy-making process.

How has New Public Management influenced social policy reform in different developed welfare states? New managerialism is conceptualized as a paradigm, which not only shapes the decision-making process in bureaucratic organizations but also affects the practice of individuals (citizens). Public administrations have been expected to transform from traditional bureaucratic organizations into modern managerial service providers by adopting a business model that requires the efficient and effective use of resources. The introduction of managerial practices, controlling and accounting systems, management by objectives, computerization, service orientation, increased outsourcing, competitive structures and decentralized responsibility are typical of efforts to increase efficiency. These developments have been accompanied by the abolition of civil service systems and fewer secure jobs in public administrations. This book provides a sociological understanding of how public administrations deal with this transformation, how people's role as public servants is affected, and what kind of strategies emerge either to meet these new organizational requirements or to circumvent them. It shows how hybrid arrangements of public services are created between the public and the private sphere that lead to conflicts of interest between private strategies and public tasks as well as to increasingly homogeneous social welfare provision across Europe.

Bringing together international case studies, this book offers theoretical and empirical insights into the interaction between social work and social policy. Moving beyond existing studies on policy practice, the book employs the policy cycle as a core analytical frame and focuses on the influence of social work(ers) in the problem definition, agenda setting, policy formulation and implementation of social policy. Twenty-three contributors offer examples of policy making from seven different countries and demonstrate how social work practitioners can become political actors, while also encouraging policy makers to become aware of the potential of social work for the social policy-making process.