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Books > Social sciences > Sociology, social studies > Social issues
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The Transformation of Work in Welfare State Organizations - New Public Management and the Institutional Diffusion of Ideas (Hardcover)
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The Transformation of Work in Welfare State Organizations - New Public Management and the Institutional Diffusion of Ideas (Hardcover)
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How has New Public Management influenced social policy reform in
different developed welfare states? New managerialism is
conceptualized as a paradigm, which not only shapes the
decision-making process in bureaucratic organizations but also
affects the practice of individuals (citizens). Public
administrations have been expected to transform from traditional
bureaucratic organizations into modern managerial service providers
by adopting a business model that requires the efficient and
effective use of resources. The introduction of managerial
practices, controlling and accounting systems, management by
objectives, computerization, service orientation, increased
outsourcing, competitive structures and decentralized
responsibility are typical of efforts to increase efficiency. These
developments have been accompanied by the abolition of civil
service systems and fewer secure jobs in public administrations.
This book provides a sociological understanding of how public
administrations deal with this transformation, how people's role as
public servants is affected, and what kind of strategies emerge
either to meet these new organizational requirements or to
circumvent them. It shows how hybrid arrangements of public
services are created between the public and the private sphere that
lead to conflicts of interest between private strategies and public
tasks as well as to increasingly homogeneous social welfare
provision across Europe.
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