In his new book Step Up and Lead, Frank Viscuso-author, speaker, and career deputy chief-shares the secrets of effective fire service leadership, introduces the traits and skills essential for successful fire service leaders, and discusses the importance of customer service. Designed to help you reach the top of your profession, this new book is considered must-read material for anyone who is ready to step up and lead! Contents: Foreword by Vincent Dunn; Acknowledgments; A leader of one; Leadership traits; Leadership skills; Customer service; Call to action; Index. Features and Benefits: Utilise the talents, skills & abilities of others Effectively delegate tasks Deal with subordinate problems Critique others Prevent freelancing Create a mentorship programme Improve workplace morale Provide praise and recognition Conduct effective meetings Tackle administrative tasks Create programmes Communicate and present Lead on the fireground Set and achieve goals Provide exceptional customer service Make high pressure decisions Gain a competitive advantage with promotions

This important new book is designed to serve many purposes in the fire service, ranging from being a starting point and refresher guide for firefighters seeking promotions at any level, to being a field operational guide for on-scene Incident Commanders and Company Officers. It offers an easy-to-follow, step-by-step action plan for firefighters working in Acting Capacities, and can be used when developing SOPis, and when organizing and planning training evolutions. Itis definitely a book every firefighter, officer, and aspiring officer will want to own

Best-selling author Frank Viscuso (Step Up and Lead) and renowned artist and author Paul Combs (Drawn by Fire) have teamed up again to bring you Sprinkles the Fire Dog 2: Making a Difference, the second book of the popular series about the little puppy from a big city who achieved his dream of becoming a fire dog. Ever since becoming a fire dog, Sprinkles has enjoyed helping others. In part 2 of his journey, Sprinkles heads back into the dark, lonely city to find and help another dog in need. This entertaining story will inspire children to pursue their dreams, overcome adversity, fight for what they believe in, be kind, and help others along the way.

Through powerful stories and proven principles, Step Up Your Teamwork teaches how to create momentum, prepare for success, prevent collapse, and turn a group of individuals into a high-functioning team. Frank Viscuso encourages each person to tap into individual talents, skills, and abilities and recognize how to use these skills to improve the team as a whole. The book discusses various proven firefighting team-building methods you can implement immediately.

In Common Valor, Frank Viscuso describes the firefighting world as only a firefighter can. Viscuso captures the human emotion and drama from firefighters who have endured a wide range of firefighting and rescue scenarios. He goes way beyond the stories that the public may hear about. With Common Valor, you live it. From these dramatic descriptions, you feel yourself right there, up close with the rescuers. From seeing fellow firefighters die to being caught in a flashover and living to tell about it, Common Valor captures the true spirit and camaraderie of firefighters."" - Harvey Eisner. If you are a firefighter, or hope to be one someday, you need to read Common Valor. This book captures the true spirit of firefighting and all the emotions that accompany what has been called both the greatest and most stressful job on earth.

Michael and Kristen Harper are overwhelmed with financial burden. After being introduced to network marketing, Michael believes he may have found a way out. When his three best friends try to discredit the industry, Michael is tempted to trust their opinions. Fortunately, he recalls an encounter he had at his father s funeral with a high school dropout turned multimillionaire named Blake Easton. After discussing it with his wife, Michael decides to call Blake and ask him for financial advice. Little does he know that one simple phone call will send the Harpers on a life-altering journey.

"The Mentor" is an inspirational story that answers the question, What does it take to make it in network marketing? This book teaches networkers and entrepreneurs about the importance of overcoming objections, building relationships, displaying posture, accountability, dream-building, overcoming fear and frustration, the compound effect, profits versus wages, goal setting, and developing momentum by building your business with urgency. As you listen, you will discover that success can be summed up in three words: dream, struggle, and prize. The key to success is to keep your eyes on your dream and work through the struggle until you reach the prize.

Based on actual events, this powerful novel will tug at your heartstrings and encourage you to achieve greater success than you previously thought possible."