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Business Schools, Leadership and the Sustainable Development Goals - The Future of Responsible Management Education... Business Schools, Leadership and the Sustainable Development Goals - The Future of Responsible Management Education (Hardcover)
Lars Moratis, Frans Melissen
R3,845 Discovery Miles 38 450 Ships in 12 - 17 working days

Business Schools, Leadership and Sustainable Development Goals: The Future of Responsible Management Education is the sixth book in the series Citizenship and Sustainability in Organizations. It contains chapters from various scholars and practitioners in the field of responsible management education (RME). Through introspection, through celebrating successes and learning from failures (retrospection) and through looking forward (prospection), it aims to inspire a future of management education and leadership development that demonstrates its relevance to sustainable development. In doing so, it touches upon the grand societal challenges of our time, as illustrated by the United Nations Sustainable Development Goals, and discusses how business schools, and other providers of management education, could and should contribute to overcoming these challenges. It argues that management education needs to educate future leaders in a way that no longer hampers but truly accelerates the process of sustainable development. This book offers a collection of thought-provoking ideas, vivid stories (including personal accounts and experiences), and appealing and engaged forecasts, visions and ideas about management education and leadership development for sustainability. Hence, it is a must-read for anyone interested in or involved in RME.

Sustainable Customer Experience Design - Co-creating Experiences in Events, Tourism and Hospitality (Paperback): Bert Smit,... Sustainable Customer Experience Design - Co-creating Experiences in Events, Tourism and Hospitality (Paperback)
Bert Smit, Frans Melissen
R1,277 Discovery Miles 12 770 Ships in 9 - 15 working days

Experiences are an important part of our lives and increasingly represent a crucial topic to address for businesses and professionals. This book focuses on designing, staging and managing experiences within the context of the events, tourism and hospitality industries. It also illustrates current and future developments in these industries and wider society, with an emphasis on sustainable development. The book offers an innovative approach for successfully creating experiences for (potential) customers that is based on combining insights and methods from the world of design and the social sciences. Moreover, it shows how the experience economy and sustainable development both reinforce one another and create challenges that businesses and professionals can address through this approach. Critical thinking questions, practical examples and international case studies are integrated throughout the text. Combining a design science and a social sciences perspective in one inclusive hands-on approach to designing, staging and managing experiences, this is essential reading for all students of Events, Tourism and Hospitality Management, but also related fields.

Rethinking Sustainability in Facilities and Workplace Management (Hardcover): Frans Melissen, Bert Smit, Vitalija Danivska,... Rethinking Sustainability in Facilities and Workplace Management (Hardcover)
Frans Melissen, Bert Smit, Vitalija Danivska, Andrew Ngawenja Mzembe
R4,133 Discovery Miles 41 330 Ships in 12 - 17 working days

First textbook in the literature to treat sustainability as a powerful concept to create optimal workplace experiences FM is a growth area and this book pushes the boundaries to teach sustainability in a new way Most other textbooks dedicated to this topic focus on describing specific best practices or case studies, that is simply not enough to take the next step in truly integrating sustainability in the facility management industry. This book seeks to do that.

Rethinking Sustainability in Facilities and Workplace Management (Paperback): Frans Melissen, Bert Smit, Vitalija Danivska,... Rethinking Sustainability in Facilities and Workplace Management (Paperback)
Frans Melissen, Bert Smit, Vitalija Danivska, Andrew Ngawenja Mzembe
R1,519 Discovery Miles 15 190 Ships in 12 - 17 working days

First textbook in the literature to treat sustainability as a powerful concept to create optimal workplace experiences FM is a growth area and this book pushes the boundaries to teach sustainability in a new way Most other textbooks dedicated to this topic focus on describing specific best practices or case studies, that is simply not enough to take the next step in truly integrating sustainability in the facility management industry. This book seeks to do that.

Improving Sustainability in the Hospitality Industry (Paperback): Frans Melissen, Lieke Sauer Improving Sustainability in the Hospitality Industry (Paperback)
Frans Melissen, Lieke Sauer
R1,215 Discovery Miles 12 150 Ships in 12 - 17 working days

Over the past few years the hospitality industry has become a lot more sustainable than it used to be. However, the industry's contribution to the sustainable development of our societies is still significantly smaller than it could be. This book specifically addresses the links between operations, tactics and strategy from a sustainable development perspective and moves beyond describing what is to reflect on what could be or even what should be, thus providing students with a concise guide for improving sustainability concepts and businesses in the hospitality industry. Each chapter uses specific cases and examples to reflect on different ways in which sustainability principles can be used for revisiting the host-guest relationship and improving the industry's business processes and models. In doing so, the book provides current and future professionals with guidelines, inspiration and a call for action to take sustainability within the hospitality industry to the next level, based on inclusiveness, equality and a sustainable relationship with our natural environment.

Sustainable Customer Experience Design - Co-creating Experiences in Events, Tourism and Hospitality (Hardcover): Bert Smit,... Sustainable Customer Experience Design - Co-creating Experiences in Events, Tourism and Hospitality (Hardcover)
Bert Smit, Frans Melissen
R4,603 Discovery Miles 46 030 Ships in 12 - 17 working days

Experiences are an important part of our lives and increasingly represent a crucial topic to address for businesses and professionals. This book focuses on designing, staging and managing experiences within the context of the events, tourism and hospitality industries. It also illustrates current and future developments in these industries and wider society, with an emphasis on sustainable development. The book offers an innovative approach for successfully creating experiences for (potential) customers that is based on combining insights and methods from the world of design and the social sciences. Moreover, it shows how the experience economy and sustainable development both reinforce one another and create challenges that businesses and professionals can address through this approach. Critical thinking questions, practical examples and international case studies are integrated throughout the text. Combining a design science and a social sciences perspective in one inclusive hands-on approach to designing, staging and managing experiences, this is essential reading for all students of Events, Tourism and Hospitality Management, but also related fields.

Improving Sustainability in the Hospitality Industry (Hardcover): Frans Melissen, Lieke Sauer Improving Sustainability in the Hospitality Industry (Hardcover)
Frans Melissen, Lieke Sauer
R5,478 Discovery Miles 54 780 Ships in 12 - 17 working days

Over the past few years the hospitality industry has become a lot more sustainable than it used to be. However, the industry's contribution to the sustainable development of our societies is still significantly smaller than it could be. This book specifically addresses the links between operations, tactics and strategy from a sustainable development perspective and moves beyond describing what is to reflect on what could be or even what should be, thus providing students with a concise guide for improving sustainability concepts and businesses in the hospitality industry. Each chapter uses specific cases and examples to reflect on different ways in which sustainability principles can be used for revisiting the host-guest relationship and improving the industry's business processes and models. In doing so, the book provides current and future professionals with guidelines, inspiration and a call for action to take sustainability within the hospitality industry to the next level, based on inclusiveness, equality and a sustainable relationship with our natural environment.

Sustainable Business Models - Principles, Promise, and Practice (Hardcover, 1st ed. 2018): Lars Moratis, Frans Melissen, Samuel... Sustainable Business Models - Principles, Promise, and Practice (Hardcover, 1st ed. 2018)
Lars Moratis, Frans Melissen, Samuel O. Idowu
R9,911 Discovery Miles 99 110 Ships in 10 - 15 working days

This book provides a rich overview and takes a closer look at the current state of theory and practice in the field of sustainable business models. The chapters in this book examine and analyze existing and new approaches towards sustainable business models and showcase the implementation of sustainable business through both quantitative and qualitative studies, including several case studies and many practical examples. It approaches these issues from the standpoints of diverse business disciplines to yield new insights and ideas that are relevant from both an academic and professional perspective. In its essence, the book examines how firms' value creation processes can be driven by sustainability and social responsibility and how this impacts business and society. Readers will find a range of sustainable business models that have been employed and are being pioneered in various industries around the globe - which are thoroughly investigated and discussed, and put into a comprehensive conceptual framework.

Hospitality Experience - An introduction to hospitality management (Hardcover): Rob Blomme, Stan Josephi, Frans Melissen,... Hospitality Experience - An introduction to hospitality management (Hardcover)
Rob Blomme, Stan Josephi, Frans Melissen, Jean-Pierre Van Der Rest
R4,750 Discovery Miles 47 500 Ships in 12 - 17 working days

Hospitality Experience offers students an exciting introduction to key aspects of hospitality management. The authors provide a refreshing focus on how hospitality experiences can be created and managed successfully. With a comprehensive overview of the hospitality industry, the textbook familiarizes students with the basics of hospitality management and offers analysis as well as cases and practical examples. Designed primarily for entry-level students at all levels, the book will also be of interest to professionals working in the business.

Hospitality Experience - An introduction to hospitality management (Paperback): Rob Blomme, Stan Josephi, Frans Melissen,... Hospitality Experience - An introduction to hospitality management (Paperback)
Rob Blomme, Stan Josephi, Frans Melissen, Jean-Pierre Van Der Rest
R2,648 Discovery Miles 26 480 Ships in 12 - 17 working days

Hospitality Experience offers students an exciting introduction to key aspects of hospitality management. The authors provide a refreshing focus on how hospitality experiences can be created and managed successfully. With a comprehensive overview of the hospitality industry, the textbook familiarizes students with the basics of hospitality management and offers analysis as well as cases and practical examples. Designed primarily for entry-level students at all levels, the book will also be of interest to professionals working in the business.

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