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The track record of IT projects is poor. Less than a third of IT
projects deliver what they said they would, on schedule and on
budget. The major cause of IT project failure is not, as you might
expect, poor IT leadership or difficult technology but poor
business leadership. One of the reasons for this is that, unlike
their IT peers, business managers often get little training or
education in project delivery, let alone the special case
represented by an IT project. Business Leadership for IT Projects
addresses the gap by providing tools and ideas that are applicable
to all sizes of IT projects, from those in large multinational
corporations, down to small growing businesses. It sets out the key
project touchpoints where business leadership can have a major
impact on project success. The book combines psychological research
and project best practice to create a practical toolbox that can be
dipped into, as needs arise, or followed as an overall approach to
IT project leadership. The toolbox weaves together three key
strands of thought. First, that the concept of value should be at
the forefront of project design and delivery. Second, that business
managers need to take active leadership of IT projects to secure
value. Third, that project teams need tools to slow down their
thinking and ensure that actions and decisions are well thought
through.
The track record of IT projects is poor. Less than a third of IT
projects deliver what they said they would, on schedule and on
budget. The major cause of IT project failure is not, as you might
expect, poor IT leadership or difficult technology but poor
business leadership. One of the reasons for this is that, unlike
their IT peers, business managers often get little training or
education in project delivery, let alone the special case
represented by an IT project. Business Leadership for IT Projects
addresses the gap by providing tools and ideas that are applicable
to all sizes of IT projects, from those in large multinational
corporations, down to small growing businesses. It sets out the key
project touchpoints where business leadership can have a major
impact on project success. The book combines psychological research
and project best practice to create a practical toolbox that can be
dipped into, as needs arise, or followed as an overall approach to
IT project leadership. The toolbox weaves together three key
strands of thought. First, that the concept of value should be at
the forefront of project design and delivery. Second, that business
managers need to take active leadership of IT projects to secure
value. Third, that project teams need tools to slow down their
thinking and ensure that actions and decisions are well thought
through.
Services, unlike manufactured products, cannot be stored for sale
at a later date. Fluctuations in demand challenge a
capacity-constrained service industry. Transportation services can
have a relatively fixed seat capacity, which is based on the amount
of equipment they have. When a departure leaves with empty seats,
the opportunity to earn money for those seats is lost. The purpose
of this book is to help transportation services and RM
practitioners apply the best revenue management and pricing
principles in order to optimally manage demand and maximize
profitability.
This edited collection discusses the current demographic patterns
and notes the rapid and startling spread of AIDS/HIV to new
populations-including women, adolescents, the mentally ill,
substance abusers, and minorities. In a practical manner, each
contributor establishes guidelines for need definition, effective
service delivery, and case practice among different population
segments. This is a valuable book providing experienced-based
direction and hope because of its agenda for AIDS/HIV education and
action among those in social work practice. Social work
practitioners active among those most directly involved with
persons with AIDS/HIV need guidance and support. This volume offers
both in a balanced analysis of key issues relating to their
practice. The authors clearly and authoritatively establish that
the demographics of the AIDS/HIV crisis are undergoing change
rapidly and alarmingly. Although there have been significant
advances in education about AIDS and modifications in sexual
practices among gay men resulting in a lowered rate of new
infection, other groups are shown to be evidencing explosive levels
of infection. Not only are the population parameters of AIDS
defined, but the fundamental issues of social service delivery are
addressed as are the special needs of the newly at-risk groups.
Women, adolescents, substance abusers, minorities, and the mentally
ill are all in the demographic patterns describing AIDS/HIV
diffusion. The most compelling AIDS care issues are directly
focused on and practical guidance is given to social work
practitioners. AIDS/HIV poses a sometimes daunting challenge
threatening to overwhelm service providers. This book will be of
value due to its sensitive, insightful, experience-based guidance
at the level of practice. It will also prove a useful resource for
all in the caring professions who will appreciate its timely
explanation of the complexities involved in framing effective
responses to current and emerging needs associated with AIDS/HIV.
Social work practitioners active among those most directly
involved with persons with AIDS/HIV need guidance and support. This
volume offers both in a balanced analysis of key issues relating to
their practice. The authors clearly and authoritatively establish
that the demographics of the AIDS/HIV crisis are undergoing change
rapidly and alarmingly.
Although there have been significant advances in education about
AIDS and modifications in sexual practices among gay men resulting
in a lowered rate of new infection, other groups are shown to be
evidencing explosive levels of infection. Not only are the
population parameters of AIDS defined, but the fundamental issues
of social service delivery are addressed as are the special needs
of the newly at-risk groups. Women, adolescents, substance abusers,
minorities, and the mentally ill are all in the demographic
patterns describing AIDS/HIV diffusion. The most compelling AIDS
care issues are directly focused on and practical guidance is given
to social work practitioners. AIDS/HIV poses a sometimes daunting
challenge threatening to overwhelm service providers. This book
will be of value due to its sensitive, insightful, experience-based
guidance at the level of practice. It will also prove a useful
resource for all in the caring professions who will appreciate its
timely explanation of the complexities involved in framing
effective responses to current and emerging needs associated with
AIDS/HIV.
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