Unlike some other reproductions of classic texts (1) We have not used OCR(Optical Character Recognition), as this leads to bad quality books with introduced typos. (2) In books where there are images such as portraits, maps, sketches etc We have endeavoured to keep the quality of these images, so they represent accurately the original artefact. Although occasionally there may be certain imperfections with these old texts, we feel they deserve to be made available for future generations to enjoy.

Unlike some other reproductions of classic texts (1) We have not used OCR(Optical Character Recognition), as this leads to bad quality books with introduced typos. (2) In books where there are images such as portraits, maps, sketches etc We have endeavoured to keep the quality of these images, so they represent accurately the original artefact. Although occasionally there may be certain imperfections with these old texts, we feel they deserve to be made available for future generations to enjoy.

Unlike some other reproductions of classic texts (1) We have not used OCR(Optical Character Recognition), as this leads to bad quality books with introduced typos. (2) In books where there are images such as portraits, maps, sketches etc We have endeavoured to keep the quality of these images, so they represent accurately the original artefact. Although occasionally there may be certain imperfections with these old texts, we feel they deserve to be made available for future generations to enjoy.

Understanding the effects of radical change on public personnel systems is critically important both now and in the future to all those interested in the quality of American democracy. Civil service reform is occurring at all levels of government both in the United States and abroad.

American Public Service: Radical Reform and the Merit System is a collection of papers that examine the innovations, strategies, and issues found in the contemporary civil service reform debate. Offering diverse perspectives from expert contributors, this book presents matters concerning radical reform and the merit system at the federal, state, and local levels of government.

This volume offers fresh insight into the effects of merit system changes on employees. Divided into four sections, this book...

- Examines a portrait of contemporary reforms from across the country and concepts to interpret those data

- Addresses whether the relaxation of civil service protections against partisan intrusion will result in corruption

- Provides examples of ongoing changes and analyzes survey data from state managers

- Discusses a variety of key issues, such as the impact on racial inequality of moving from a protected class employment status to an unprotected at-will relationship

The book provides a baseline of data on reforms as well as an account of their current promises and pitfalls. Covering topics ripped from the headlines, this text also identifies pressing issues and makes suggestions for the future. Offering a variety of methodological approaches, it is ideal for all those interested in effective governance.

Managing Quality will help you understand the role of TQM within your organization and how you can best implement it. The authors show you: *how to understand quality management systems, tools and techniques *how to use them *how to assess the cost of quality *how to promote quality amongst your team members *how to lead and motivate your team *how to measure progress towards total quality. It is based upon the Management Charter Initiative's Occupational Standards for Management NVQs and SVQs at Levels 4 & 5. It is particularly suitable also for managers on Certificate and Diploma in Management programmes, including those accredited by BTEC.

Managing Quality will help you understand the role of TQM within your organization and how you can best implement it. The authors show you: *how to understand quality management systems, tools and techniques *how to use them *how to assess the cost of quality *how to promote quality amongst your team members *how to lead and motivate your team *how to measure progress towards total quality. It is based upon the Management Charter Initiative's Occupational Standards for Management NVQs and SVQs at Levels 4 & 5. It is particularly suitable also for managers on Certificate and Diploma in Management programmes, including those accredited by BTEC.

This unique book provides an international comparison of labour markets, migrant professionals and immigration policies, and their interaction in relation to social work. Case studies based on the latest research from the UK, Ireland, Canada, New Zealand and Australia allow readers to make critical comparisons and gain understanding of the global nature of the social work profession. Detailed analysis covers the opportunities and challenges presented by labour market mobility, the implications for social justice and discussion of the experiences and perceptions of transnational social workers. Essential reading for social work educators, academics and professionals, this book will also inform the development of relevant policy, professional, and educational responses to the phenomenon of transnational social work mobility.

For the first time ever, the Avon edition of The Phantom is back in print! Hermes Press is proud to announce that they will be publishing all fifteen pocket Avon books! This exciting installment, Volume 13 offers the classic Lee Falk tale: “The Island of Dogs!� Famed artist George Wilson (Dr. Solar, Magnus Robot Fighter, The Phantom) painted the cover for Volume #13 as he did with all of the covers used for the Avon series, and they are reproduced beautifully to keep all of the details from the original books intact for a new generation of Phans to enjoy! Why is the supposedly uninhabited Island of Dogs surrounded by an electrified fence which protects miles of rail tracks and concrete barracks? Those who venture to this island are confronted with warnings to leave and a shower of gun fire. Wh controls this island and what is their purpose? Only the Phantom can successfully penetrate its deadly mystery.