Managing Quality will help you understand the role of TQM within
your organization and how you can best implement it. The authors
show you: *how to understand quality management systems, tools and
techniques *how to use them *how to assess the cost of quality *how
to promote quality amongst your team members *how to lead and
motivate your team *how to measure progress towards total quality.
It is based upon the Management Charter Initiative's Occupational
Standards for Management NVQs and SVQs at Levels 4 & 5. It is
particularly suitable also for managers on Certificate and Diploma
in Management programmes, including those accredited by BTEC.
General
Is the information for this product incomplete, wrong or inappropriate?
Let us know about it.
Does this product have an incorrect or missing image?
Send us a new image.
Is this product missing categories?
Add more categories.
Review This Product
No reviews yet - be the first to create one!