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Information Technology Governance in Public Organizations - Theory and Practice (Hardcover, 1st ed. 2017): Lazar Rusu,... Information Technology Governance in Public Organizations - Theory and Practice (Hardcover, 1st ed. 2017)
Lazar Rusu, Gianluigi Viscusi
R4,569 R3,694 Discovery Miles 36 940 Save R875 (19%) Ships in 12 - 17 working days

This book examines trends and challenges in research on IT governance in public organizations, reporting innovative research and new insights in the theories, models and practices within the area. As we noticed, IT governance plays an important role in generating value from organization's IT investments. However there are different challenges for researchers in studying IT governance in public organizations due to the differences between political, administrative, and practices in these organizations. The first section of the book looks at Management issues, including an introduction to IT governance in public organizations; a systematic review of IT alignment research in public organizations; the role of middle managers in aligning strategy and IT in public service organizations; and an analysis of alignment and governance with regard to IT-related policy decisions. The second section examines Modelling, including a consideration of the challenges faced by public administration; a discussion of a framework for IT governance implementation suitable to improve alignment and communication between stakeholders of IT services; the design and implementation of IT architecture; and the adoption of enterprise architecture in public organizations. Finally, section three presents Case Studies, including IT governance in the context of e-government strategy implementation in the Caribbean; the relationship of IT organizational structure and IT governance performance in the IT department of a public research and education organization in a developing country; the relationship between organizational ambidexterity and IT governance through a study of the Swedish Tax Authorities; and the role of institutional logics in IT project activities and interactions in a large Swedish hospital.

Information Systems for eGovernment - A Quality-of-Service Perspective (Hardcover, 2010 ed.): Gianluigi Viscusi, Carlo Batini,... Information Systems for eGovernment - A Quality-of-Service Perspective (Hardcover, 2010 ed.)
Gianluigi Viscusi, Carlo Batini, Massimo Mecella
R1,631 Discovery Miles 16 310 Ships in 10 - 15 working days

Motivation for the Book This book aims to describe a comprehensive methodology for service-oriented inf- mation systems planning, considered in particular, in eGovernment initiatives. The methodology is based on the research results produced by the Italian project "eG- ernment for Mediterranean Countries (eG4M)," granted by the Italian Ministry of University and Research from 2005 to 2008. The concept of service is at the center of the book. The methodology is focused on quality of services as a key factor for eGovernment initiatives. Since its grou- ing is in a project whose goal has been to develop a methodology for eGove- ment in Mediterranean countries it is called eG4M. Furthermore, eG4M aims at encompassing the relationships existing between ICT technologies and social c- texts of service provision, organizational issues, and juridical framework, looking at ICT technologies more as a means than an end. eG4M satis es a real need of constituencies and stakeholders involved in eGovernment projects, con rmed in the eG4M experimentations and in previous preliminary experiences in the Italian P- lic Administrations. A structured process is needed that provides a clear perspective on the different facets that eGovernment initiatives usually have to challenge and disciplines the complex set of decisions to be taken. The available approaches to eGovernment usually provide only one perspective to public managers and local authorities on the domain of intervention, either te- nological, organizational, legal, economic, or social.

Phenomenology, Organizational Politics, and IT Design - The Social Study of Information Systems (Hardcover): Gianluigi Viscusi,... Phenomenology, Organizational Politics, and IT Design - The Social Study of Information Systems (Hardcover)
Gianluigi Viscusi, Gian Marco Campagnolo, Ylenia Curzi
R5,081 Discovery Miles 50 810 Ships in 12 - 17 working days

Information systems are researched, published on, and utilized as an extremely broad and vital sector of current technology development, usually studied from the scientific or technological viewpoints therein. Phenomenology, Organizational Politics, and IT Design: The Social Study of Information Systems offers a new look at the latest research and critical issues within the field of information systems by creating solid theoretical frameworks and the latest empirical findings of social developments. Professionals, academics, and researchers working with information will find this volume a compelling and vital resource for a cross fertilization among different, yet complementary, and strictly connected domains of scientific knowledge, consisting of information systems research, philosophy of social science, and organizational studies.

Information Technology Governance in Public Organizations - Theory and Practice (Paperback, Softcover reprint of the original... Information Technology Governance in Public Organizations - Theory and Practice (Paperback, Softcover reprint of the original 1st ed. 2017)
Lazar Rusu, Gianluigi Viscusi
R3,896 Discovery Miles 38 960 Ships in 10 - 15 working days

This book examines trends and challenges in research on IT governance in public organizations, reporting innovative research and new insights in the theories, models and practices within the area. As we noticed, IT governance plays an important role in generating value from organization's IT investments. However there are different challenges for researchers in studying IT governance in public organizations due to the differences between political, administrative, and practices in these organizations. The first section of the book looks at Management issues, including an introduction to IT governance in public organizations; a systematic review of IT alignment research in public organizations; the role of middle managers in aligning strategy and IT in public service organizations; and an analysis of alignment and governance with regard to IT-related policy decisions. The second section examines Modelling, including a consideration of the challenges faced by public administration; a discussion of a framework for IT governance implementation suitable to improve alignment and communication between stakeholders of IT services; the design and implementation of IT architecture; and the adoption of enterprise architecture in public organizations. Finally, section three presents Case Studies, including IT governance in the context of e-government strategy implementation in the Caribbean; the relationship of IT organizational structure and IT governance performance in the IT department of a public research and education organization in a developing country; the relationship between organizational ambidexterity and IT governance through a study of the Swedish Tax Authorities; and the role of institutional logics in IT project activities and interactions in a large Swedish hospital.

Information Systems for eGovernment - A Quality-of-Service Perspective (Paperback, 2010 ed.): Gianluigi Viscusi, Carlo Batini,... Information Systems for eGovernment - A Quality-of-Service Perspective (Paperback, 2010 ed.)
Gianluigi Viscusi, Carlo Batini, Massimo Mecella
R1,599 Discovery Miles 15 990 Ships in 10 - 15 working days

Motivation for the Book This book aims to describe a comprehensive methodology for service-oriented inf- mation systems planning, considered in particular, in eGovernment initiatives. The methodology is based on the research results produced by the Italian project "eG- ernment for Mediterranean Countries (eG4M)," granted by the Italian Ministry of University and Research from 2005 to 2008. The concept of service is at the center of the book. The methodology is focused on quality of services as a key factor for eGovernment initiatives. Since its grou- ing is in a project whose goal has been to develop a methodology for eGove- ment in Mediterranean countries it is called eG4M. Furthermore, eG4M aims at encompassing the relationships existing between ICT technologies and social c- texts of service provision, organizational issues, and juridical framework, looking at ICT technologies more as a means than an end. eG4M satis es a real need of constituencies and stakeholders involved in eGovernment projects, con rmed in the eG4M experimentations and in previous preliminary experiences in the Italian P- lic Administrations. A structured process is needed that provides a clear perspective on the different facets that eGovernment initiatives usually have to challenge and disciplines the complex set of decisions to be taken. The available approaches to eGovernment usually provide only one perspective to public managers and local authorities on the domain of intervention, either te- nological, organizational, legal, economic, or social.

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