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The disjuncture between the design intent of the developers of ICTs
and the needs of the users has often led to surprising use of new
technologies, as users have refused to become mere agents of the
designers. Individual users have adopted their own uses of ICTs
based on the complex webs of relations and meanings in which they
function as social actors. Instead of adjusting these webs to new
ICTs, they have fit the ICTs into their pre-existing social webs,
often resulting in imaginative and creative uses of new
technologies, not envisaged by the original designers. The
contributions in this volume provide studies of such integrations
of ICTs into the lives of human users, and demonstrate that such
uses should not be regarded as 'faulty' or 'mistaken', merely
because they 'fail' to meet the expectations of the original
designers of the ICTs. Instead, human users should be given
precedence over ICTs, and the creative uses of 'universal'
technologies by individual users should be emphasised and studied,
so as to move towards a better understanding and appreciation of
the integration of ICTs into human lives. This book was originally
published as special issue of The Information Society.
The disjuncture between the design intent of the developers of ICTs
and the needs of the users has often led to surprising use of new
technologies, as users have refused to become mere agents of the
designers. Individual users have adopted their own uses of ICTs
based on the complex webs of relations and meanings in which they
function as social actors. Instead of adjusting these webs to new
ICTs, they have fit the ICTs into their pre-existing social webs,
often resulting in imaginative and creative uses of new
technologies, not envisaged by the original designers. The
contributions in this volume provide studies of such integrations
of ICTs into the lives of human users, and demonstrate that such
uses should not be regarded as 'faulty' or 'mistaken', merely
because they 'fail' to meet the expectations of the original
designers of the ICTs. Instead, human users should be given
precedence over ICTs, and the creative uses of 'universal'
technologies by individual users should be emphasised and studied,
so as to move towards a better understanding and appreciation of
the integration of ICTs into human lives. This book was originally
published as special issue of The Information Society.
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