Technological advances, an increasingly globalized workforce and seismic global events mean that change is a constant feature of business life today. The consequences of not managing change effectively can be devastating for businesses. How can managers deal with change brought about by unpredictable events? How can they embrace change and communicate its benefits to stakeholders? How can organizations ensure the ongoing success of change?

John Hayes's bestselling textbook equips you with the practical tools and academic knowledge to tackle these questions and many more. Offering unrivalled breadth, it will guide you clearly through all stages of the change process, from recognizing the need for change to ensuring its successful implementation. Its unique underpinning framework, based on a process model of change, will help you to view change as purposeful and ordered, rather than something chaotic and unmanageable.

This sixth edition covers all of the key theories, tools and techniques of organizational change, and offers everything you need to know about organizational change today:

• Brand new international case studies and examples allow you to understand change in context
• Coverage of 'big-bang' disruptions, offers you a framework for dealing with unforeseen global events like pandemics, economic instability and climate change
• Updated research reports show you the latest theory in the field
• New learning objectives, reflective questions and experiential exercises help you to consolidate your learning and revise effectively
• Increased coverage of SMEs, public sector and family businesses shows you change in diverse sectors

The hotly anticipated second novel from Terry Hayes, author of the internationally bestselling I am Pilgrim.

If, like Kane, you're a Denied Access Area spy for the CIA, then boundaries have no meaning. Your function is to go in, do whatever is required, and get out again - by whatever means necessary. You know when to run, when to hide - and when to shoot.

But some places don't play by the rules. Some places are too dangerous, even for a man of Kane's experience. The badlands where the borders of Pakistan, Iran and Afghanistan meet are such a place - a place where violence is the only way to survive.

Kane travels there to exfiltrate a man with vital information for the safety of the West - but instead he meets an adversary who will take the world to the brink of extinction. A frightening, clever, vicious man with blood on his hands and vengeance in his heart.

The Year of the Locust is a voyage to a far-off land to see something no one has ever seen before. A mission to prevent the future happening. An encounter with true evil. And ultimately, a moment when Kane must make the decision to save his own life - or someone else's.

The astonishing story of one man's breakneck race against time to save America from oblivion. _______________ A FATHER PUBLICLY BEHEADED. Killed in the blistering heat of a Saudi Arabian public square. A YOUNG WOMAN DISCOVERED. All of her identifying characteristics dissolved by acid. A SYRIAN BIOTECH EXPERT FOUND EYELESS. Dumped in a Damascus junkyard. SMOULDERING HUMAN REMAINS. Abandoned on a remote mountainside in Afghanistan. PILGRIM. The codename for a man who doesn't exist. A man who must return from obscurity. The only man who can uncover a flawless plot to commit an appalling crime against humanity. _____________ 'The plot twists and turns like a python in a sack... Visceral, gritty and cinematic.' The Times 'A big, breathless tale of nonstop suspense.' The New York Times 'Simply one of the best suspense novels I've read in a long time.' David Baldacci 'An all too plausible disaster for the world we live in. Great nail-biting stuff.' Robert Goddard