|
Showing 1 - 25 of
41 matches in All Departments
This is an essential resource for managers and scholars interested
in services marketing. It covers the topic comprehensively and in
novel ways. All the luminaries in the field are represented. Buy
this book and you will be up to date on the field.' - Valarie
Zeithaml, UNC Kenan-Flagler Business School, USThe Handbook of
Service Marketing Research brings together an all-star team of
leading researchers in service marketing to explore many of the
hottest topics in service marketing today. Cutting-edge topics
include: customer relationships and loyalty, customer-centered
metrics, managing customer contacts, product and pricing, digital
service marketing, rethinking the marketing function, and service
for society. This book, which includes authors from both academia
and industry, will provide academics with an invaluable current
view of the field and practitioners with a window into the latest
academic thinking. With chapters from internationally renowned
contributors, this comprehensive yet concise Handbook will appeal
to service marketing academics, researchers and service
practitioners. Contributors: M. Archpru Akaka, L. Aksoy, L.
Anderson, T.W. Andreassen, S.F.M. Beckers, M.J. Bitner, R.N.
Bolton, A. Buoye, J.W. Choi, R.M. Christopher, T.S. Chung, T.S.
Dagger, P.S. Danaher, A. De Keyser, C. Dev, B. Edvardsson, S. Fay,
R.P. Fisk, C. Frennea, A. Gustafsson, M.-H. Huang, C. Ishida, P.K.
Kannan, T.L. Keiningham, P. Kristensson, V. Kumar, S.K. Kwan, T.
van Laer, B. Lariviere, R.F. Lusch, D. Mathras, H. Melton, V.
Mittal, R.L. Oliver, A.L. Ostrom, P. Patterson, W. Reinartz, H.
Risselada, R.T. Rust, K. de Ruyter, C. Schulze, S.M. Shugan, B.
Skiera, J. Spohrer, S. Streukens, S.A. Taylor, B. Tronvoll, W.
Ulaga, N. Umashankar, S.L. Vargo, P.C. Verhoef, H.S. Wang, M.
Wedel, R.A. Westbrook, L. Williams, L. Witell, J. Xie, T. Yu
In light of on-going global financial crises, the institutional
structure of financial regulation is currently a subject of
significant academic and practical interest. The financial crisis
has called into question the adequacy of financial regulation at
the national and supranational levels, and has instigated financial
regulatory reforms in major markets overseas. This has included the
enactment of the Dodd-Frank Act in the US, and the programme to
split the Financial Services Authority in the UK. This book
examines the institutional structure reform of financial regulation
from a comparative perspective, exploring both fundamental theories
and international experiences. The book explores the three main
institutional structures of financial regulation in the world; the
sectors-based model, adopted in the US, Mainland China and Hong
Kong; the twin-peaks model with Australia and the Netherlands as
its pioneers; and the single-regulator model as represented by the
former Financial Services Authority in the UK and the Financial
Services Agency in Japan. The book contains contributions from
renowned experts in the field of financial regulation including
Douglas Arner, Jeffrey Carmichael, Robin Hui Huang, Dirk
Schoenmaker, and Michael Taylor, and will be of interest to
students and researchers of banking and finance law, and
comparative economics.
In light of on-going global financial crises, the institutional
structure of financial regulation is currently a subject of
significant academic and practical interest. The financial crisis
has called into question the adequacy of financial regulation at
the national and supranational levels, and has instigated financial
regulatory reforms in major markets overseas. This has included the
enactment of the Dodd-Frank Act in the US, and the programme to
split the Financial Services Authority in the UK.
This book examines the institutional structure reform of
financial regulation from a comparative perspective, exploring both
fundamental theories and international experiences. The book
explores the three main institutional structures of financial
regulation in the world; the sectors-based model, adopted in the
US, Mainland China and Hong Kong; the twin-peaks model with
Australia and the Netherlands as its pioneers; and the
single-regulator model as represented by the former Financial
Services Authority in the UK and the Financial Services Agency in
Japan.
The book contains contributions from renowned experts in the
field of financial regulation including Douglas Arner, Jeffrey
Carmichael, Robin Hui Huang, Dirk Schoenmaker, and Michael Taylor,
and will be of interest to students and researchers of banking and
finance law, and comparative economics.
This book discusses the opportunities and challenges facing legal
education in the era of globalization. It identifies the knowledge
and skills that law students will require in order to prepare for
the practice of tomorrow, and explores pedagogical shifts legal
education needs to make inside and outside of the classroom. With
contributions from leading experts on legal education from various
jurisdictions across the globe, the work combines theoretical depth
with practical insights. Seeking to understand the changing
landscape of legal education in the era of globalization, the
contributions find that law schools can, and must, adopt
educational strategies that at least present students with
different understandings of what studying and practicing law is
meant to be about. They find that law schools need to offer their
students choices, a vision of practice that is not driven entirely
by the demands of the marketplace or the needs of major
international law firms. Bridging the gap between theory and
practice, this book makes a significant contribution to the impact
of globalization on legal education, and how students and law
schools need to adapt for the future. It will be of great interest
to academics and students of comparative legal studies and legal
education, as well as policy-makers and practitioners.
This book gathers papers presented at the 9th International
Conference on Computer Engineering and Networks (CENet2019), held
in Changsha, China, on October 18-20, 2019. It examines innovations
in the fields of computer engineering and networking and explores
important, state-of-the-art developments in areas such as
Information Security, Information Hiding and Cryptography, Cyber
Security, and Intelligent Computing and Applications. The book also
covers emerging topics in computer engineering and networking,
along with their applications, discusses how to improve
productivity by using the latest advanced technologies, and
examines innovation in the fields of computer engineering and
networking, particularly in intelligent computing and security.
This book gathers papers presented at the 9th International
Conference on Computer Engineering and Networks (CENet2019), held
in Changsha, China, on October 18-20, 2019. It examines innovations
in the fields of computer engineering and networking and explores
important, state-of-the-art developments in areas such as
Information Security, Information Hiding and Cryptography, Cyber
Security, and Intelligent Computing and Applications. The book also
covers emerging topics in computer engineering and networking,
along with their applications, discusses how to improve
productivity by using the latest advanced technologies, and
examines innovation in the fields of computer engineering and
networking, particularly in intelligent computing and security.
Air source heat pumps are mainly used for space heating, and have
the advantages of environmental protection, energy saving, and
comfort. Written by a leading heat pump technology expert, this
book summarizes the research and applications of variable volume
ratio two-stage vapor compression air source heat pump technology,
and its use in cold climate regions. This book can be used for
reference by scientific researchers and engineers engaged in
research on air source heat pump technology, product development
and popularization; and by energy management and policy
researchers. It will also be of value to undergraduate and graduate
students studying these areas of technology.
This book describes load modeling approaches for complex work
pieces and batch forgings, and demonstrates analytical modeling and
data-driven modeling approaches for known and unknown complex
forging processes. It overcomes the current shortcomings of
modeling, analysis and control approaches, presenting contributions
in three major areas: In the first, several novel modeling
approaches are proposed: a process/shape-decomposition modeling
method to help estimate the deformation force; an online
probabilistic learning machine for the modeling of batch forging
processes; and several data-driven identification and modeling
approaches for unknown forging processes under different work
conditions. The second area develops model-based dynamic analysis
methods to derive the conditions of stability and creep. Lastly,
several novel intelligent control methods are proposed for complex
forging processes. One of the most serious problems in forging
forming involves the inaccurate forging conditions, velocity and
position offered by the hydraulic actuator due to the complexity of
both the deformation process of the metal work piece and the motion
process of the hydraulic actuator. The book summarizes the current
weaknesses of modeling, analysis and control approaches. are
summarized as follows: a) With the current modeling approaches it
is difficult to model complex forging processes with unknown
parameters, as they only model the dynamics in local working areas
but do not effectively model unknown nonlinear systems across
multiple working areas; further, they do not take the batch forging
process into account, let alone its distribution modeling. b) All
previous dynamic analysis studies simplify the forging system to
having a single-frequency pressure fluctuation and neglect the
influences of non-linear load force. Further, they fail to take the
flow equation in both valves and cylinders into account. c)
Conventional control approaches only consider the linear
deformation force and pay no attention to sudden changes and the
motion synchronization for the multi-cylinder system, making them
less effective for complex, nonlinear time-varying forging
processes subject to sudden changes.
This book describes load modeling approaches for complex work
pieces and batch forgings, and demonstrates analytical modeling and
data-driven modeling approaches for known and unknown complex
forging processes. It overcomes the current shortcomings of
modeling, analysis and control approaches, presenting contributions
in three major areas: In the first, several novel modeling
approaches are proposed: a process/shape-decomposition modeling
method to help estimate the deformation force; an online
probabilistic learning machine for the modeling of batch forging
processes; and several data-driven identification and modeling
approaches for unknown forging processes under different work
conditions. The second area develops model-based dynamic analysis
methods to derive the conditions of stability and creep. Lastly,
several novel intelligent control methods are proposed for complex
forging processes. One of the most serious problems in forging
forming involves the inaccurate forging conditions, velocity and
position offered by the hydraulic actuator due to the complexity of
both the deformation process of the metal work piece and the motion
process of the hydraulic actuator. The book summarizes the current
weaknesses of modeling, analysis and control approaches. are
summarized as follows: a) With the current modeling approaches it
is difficult to model complex forging processes with unknown
parameters, as they only model the dynamics in local working areas
but do not effectively model unknown nonlinear systems across
multiple working areas; further, they do not take the batch forging
process into account, let alone its distribution modeling. b) All
previous dynamic analysis studies simplify the forging system to
having a single-frequency pressure fluctuation and neglect the
influences of non-linear load force. Further, they fail to take the
flow equation in both valves and cylinders into account. c)
Conventional control approaches only consider the linear
deformation force and pay no attention to sudden changes and the
motion synchronization for the multi-cylinder system, making them
less effective for complex, nonlinear time-varying forging
processes subject to sudden changes.
This book delivers a comprehensive evaluation of organic and hybrid
solar cells and identifies their fundamental principles and
numerous applications. Great attention is given to the charge
transport mechanism, donor and acceptor materials, interfacial
materials, alternative electrodes, device engineering and physics,
and device stability. The authors provide an industrial perspective
on the future of photovoltaic technologies.
This book delivers a comprehensive evaluation of organic and hybrid
solar cells and identifies their fundamental principles and
numerous applications. Great attention is given to the charge
transport mechanism, donor and acceptor materials, interfacial
materials, alternative electrodes, device engineering and physics,
and device stability. The authors provide an industrial perspective
on the future of photovoltaic technologies.
This book discusses the opportunities and challenges facing legal
education in the era of globalization. It identifies the knowledge
and skills that law students will require in order to prepare for
the practice of tomorrow, and explores pedagogical shifts legal
education needs to make inside and outside of the classroom. With
contributions from leading experts on legal education from various
jurisdictions across the globe, the work combines theoretical depth
with practical insights. Seeking to understand the changing
landscape of legal education in the era of globalization, the
contributions find that law schools can, and must, adopt
educational strategies that at least present students with
different understandings of what studying and practicing law is
meant to be about. They find that law schools need to offer their
students choices, a vision of practice that is not driven entirely
by the demands of the marketplace or the needs of major
international law firms. Bridging the gap between theory and
practice, this book makes a significant contribution to the impact
of globalization on legal education, and how students and law
schools need to adapt for the future. It will be of great interest
to academics and students of comparative legal studies and legal
education, as well as policy-makers and practitioners.
Coral Reef Marine Plants of Hainan Island summarizes the literature
on the role and use of marine plants in coral reef ecosystems,
especially in China and countries in the Asia-Pacific Region. The
first chapter of the book focuses on the description of coral reef
ecosystems, their architecture, and status of Hainan coral reefs.
The second chapter focuses on common knowledge surrounding marine
plants, such as their classification, identifying characteristics
of different phyla, morphology, reproduction, life forms, main
algal communities on coral reefs, distribution of algae on coral
reefs and their roles, and the use of seaweeds in cookery,
medicine, industry, and agriculture. The third chapter on the
seaweed flora of Hainan Island contains species composition of the
marine benthic flora, the complete list of marine plants found by
researchers from all studies, and historical changes in the flora
and seasonal changes. The final chapter shows how to identify
common species of marine plants on coral reefs of Hainan Island.
This excellent work will help readers identify relevant plants,
also teaching them how to use plant resources to assess endangered
states and create conservation strategies.
As machines are trained to "think," many tasks that previously
required human intelligence are becoming automated through
artificial intelligence. However, it is more difficult to automate
emotional intelligence, and this is where the human worker's
competitive advantage over machines currently lies. This book
explores the impact of AI on everyday life, looking into workers'
adaptation to these changes, the ways in which managers can change
the nature of jobs in light of AI developments, and the potential
for humans and AI to continue working together. The book argues
that AI is rapidly assuming a larger share of thinking tasks,
leaving human intelligence to focus on feeling. The result is the
"Feeling Economy," in which both employees and consumers emphasize
feeling to an unprecedented extent, with thinking tasks largely
delegated to AI. The book shows both theoretical and empirical
evidence that this shift is well underway. Further, it explores the
effect of the Feeling Economy on our everyday lives in the areas
such as shopping, politics, and education. Specifically, it argues
that in this new economy, through empathy and people skills, women
may gain an unprecedented degree of power and influence. This book
will appeal to readers across disciplines interested in
understanding the impact of AI on business and our daily lives. It
represents a bold, potentially controversial attempt to gauge the
direction in which society is heading.
This book evaluates a project where formal classroom learning of a
second language was supplemented with informal, natural
interactions with older native speakers of the target language,
delivering a number of pedagogical and societal benefits. The
authors introduce a model of intergenerational, intercultural
encounters which aims to promote the use of community language
resources; enrich the experiences of young learners; foster greater
understanding between generations; break down cultural stereotypes;
encourage appreciation of different cultures and enhance the
quality of life and community engagement of older people with a
bi/multilingual background. It draws on theories of language
acquisition, discourse analysis and psychosocial perspectives to
propose a model of language learning for students that can be used
for any language or locality. It is therefore an essential resource
for graduate students, researchers and language teachers as well as
for education, aged and youth care policy makers, practitioners and
community services workers who are interested in innovative
language pedagogy.
Big Data Analytics for Sensor-Network Collected Intelligence
explores state-of-the-art methods for using advanced ICT
technologies to perform intelligent analysis on sensor collected
data. The book shows how to develop systems that automatically
detect natural and human-made events, how to examine people's
behaviors, and how to unobtrusively provide better services. It
begins by exploring big data architecture and platforms, covering
the cloud computing infrastructure and how data is stored and
visualized. The book then explores how big data is processed and
managed, the key security and privacy issues involved, and the
approaches used to ensure data quality. In addition, readers will
find a thorough examination of big data analytics, analyzing
statistical methods for data analytics and data mining, along with
a detailed look at big data intelligence, ubiquitous and mobile
computing, and designing intelligence system based on context and
situation. Indexing: The books of this series are submitted to
EI-Compendex and SCOPUS
This study provides a detailed description of the juridicial system
of money transfer using the banking system within the Peoplea (TM)s
Republic of China. A definitive analysis of the legal frame work of
Chinese money transfer is given as well as a concise and succint
overview of the development of banking in China and of payment
transactions.
|
You may like...
Loot
Nadine Gordimer
Paperback
(2)
R398
R330
Discovery Miles 3 300
Loot
Nadine Gordimer
Paperback
(2)
R398
R330
Discovery Miles 3 300
Not available
|