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Satisfaction - How Every Great Company Listens to the Voice of the Customer (Paperback): Chris Denove, James D Power Satisfaction - How Every Great Company Listens to the Voice of the Customer (Paperback)
Chris Denove, James D Power
R554 Discovery Miles 5 540
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For nearly four decades, J.D. Power and Associates has been measuring consumer satisfaction and helping businesses improve profits by paying attention to what customers really want. Now, the company has created the definitive book on how to boost profits by increasing customer satisfaction.

Articulating the Effects of Infrastructure Resourcing on Air Force Missions - Competing Approaches to Inform the Planning,... Articulating the Effects of Infrastructure Resourcing on Air Force Missions - Competing Approaches to Inform the Planning, Programming, Budgeting, and Execution System (Paperback)
Patrick Mills, Muharrem Mane, Kenneth Kuhn, Anu Narayanan, James D Powers, …
R876 Discovery Miles 8 760
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Fuel Reduction for the Mobility Air Forces (Paperback): Christopher A Mouton, James D Powers, Daniel M. Romano, Christopher... Fuel Reduction for the Mobility Air Forces (Paperback)
Christopher A Mouton, James D Powers, Daniel M. Romano, Christopher Guo, Sean Bednarz, …
R856 Discovery Miles 8 560 Out of stock
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