Welcome to Loot.co.za!   Sign in / Register |Wishlists & Gift Vouchers |Help | Advanced search
0
Your cart

Your cart is empty

Books > Business & Economics > Business & management > Sales & marketing > Customer services

Buy Now

Satisfaction - How Every Great Company Listens to the Voice of the Customer (Paperback) Loot Price: R565
Discovery Miles 5 650
Add to cart

Satisfaction - How Every Great Company Listens to the Voice of the Customer (Paperback)

Chris Denove, James D Power

 (sign in to rate)
Loot Price R565 Discovery Miles 5 650

Bookmark and Share

Expected to ship within 18 - 22 working days

For nearly four decades, J.D. Power and Associates has been measuring consumer satisfaction and helping businesses improve profits by paying attention to what customers really want. Now, the company has created the definitive book on how to boost profits by increasing customer satisfaction.

General

Imprint: Portfolio
Country of origin: United States
Release date: June 2007
First published: July 2007
Authors: Chris Denove • James D Power
Dimensions: 215 x 140 x 20mm (L x W x T)
Format: Paperback
Pages: 266
ISBN-13: 978-1-59184-164-7
Categories: Books > Business & Economics > Business & management > Sales & marketing > Customer services
Promotions
LSN: 1-59184-164-X
Barcode: 9781591841647

Is the information for this product incomplete, wrong or inappropriate? Let us know about it.

Does this product have an incorrect or missing image? Send us a new image.

Is this product missing categories? Add more categories.

Review This Product

No reviews yet - be the first to create one!

You might also like..

Deliver What You Promise - The Fundamental Building Blocks Of Business (Paperback): Bali Padda
Deliver What You Promise - The…
Bali Padda Paperback R425 R385 Discovery Miles 3 850
Customer service (Paperback, 2nd ed): R. Machado
Customer service
R. Machado Paperback  (2)
 R507 Discovery Miles 5 070
Superstar Customer Service - 200+ Customer Service Tips To Help You (Paperback): Basil O'Hagan
Superstar Customer Service - 200…
Basil O'Hagan Paperback R135 Discovery Miles 1 350
Eukaryotic Transcription Factors (Hardcover, 5th edition): David S. Latchman
Eukaryotic Transcription Factors
David S. Latchman Hardcover R1,869 Discovery Miles 18 690
Customer Services (Paperback, 3rd Edition): M C Cant
Customer Services
M C Cant Paperback R327 Discovery Miles 3 270
Clientelligence - How Superior Client Relationships Fuel Growth and Profits (Hardcover): Michael B. Rynowecer
Clientelligence - How Superior Client…
Michael B. Rynowecer Hardcover R728 Discovery Miles 7 280
Outside-in Service Design - A Practical Guide (Paperback): Amir Azizpour
Outside-in Service Design - A Practical…
Amir Azizpour Paperback R909 Discovery Miles 9 090
Difficult Customers (Paperback): Grainne Ridge
Difficult Customers
Grainne Ridge Paperback R300 Discovery Miles 3 000
The Telesales Handbook - A Practical Guide to Setting Up and Running Your Own Telesales Operation (Paperback): Stuart Pearce
The Telesales Handbook - A Practical…
Stuart Pearce Paperback R285 Discovery Miles 2 850
Promoting Consumer Engagement Through Emotional Branding and Sensory Marketing (Hardcover): Monika Gupta, Priya Jindal, Shubhi...
Promoting Consumer Engagement Through…
Monika Gupta, Priya Jindal, … Hardcover R6,841 Discovery Miles 68 410
Developing Relationships, Personalization, and Data Herald in Marketing 5.0 (Hardcover): Jasmine Kaur, Priya Jindal, Amandeep...
Developing Relationships…
Jasmine Kaur, Priya Jindal, … Hardcover R6,210 Discovery Miles 62 100
Enhancing Customer Engagement Through Location-Based Marketing (Hardcover): Amandeep Singh, Amit Mittal, Murat Unanoglu
Enhancing Customer Engagement Through…
Amandeep Singh, Amit Mittal, … Hardcover R6,763 Discovery Miles 67 630

See more
Books | DVD | Games | Music | Computers | Electronics | Fashion | Sport | Kitchen | Home | Pets | DIY | Toys | Baby | Health & Beauty | Stationery | Arts & Crafts
Need help?
My account
Services
Networking
Partners