Welcome to Loot.co.za!   Sign in / Register |Wishlists & Gift Vouchers |Help | Advanced search
0
Your cart

Your cart is empty

Books > Business & Economics > Business & management > Sales & marketing > Customer services

Buy Now

Satisfaction - How Every Great Company Listens to the Voice of the Customer (Paperback) Loot Price: R510
Discovery Miles 5 100
You Save: R69 (12%)
Add to cart

Satisfaction - How Every Great Company Listens to the Voice of the Customer (Paperback)

Chris Denove, James D Power

 (sign in to rate)
List price R579 Loot Price R510 Discovery Miles 5 100 You Save R69 (12%)

Bookmark and Share

Expected to ship within 10 - 15 working days

For nearly four decades, J.D. Power and Associates has been measuring consumer satisfaction and helping businesses improve profits by paying attention to what customers really want. Now, the company has created the definitive book on how to boost profits by increasing customer satisfaction.

General

Imprint: Portfolio
Country of origin: United States
Release date: June 2007
First published: July 2007
Authors: Chris Denove • James D Power
Dimensions: 215 x 140 x 20mm (L x W x T)
Format: Paperback
Pages: 266
ISBN-13: 978-1-59184-164-7
Categories: Books > Business & Economics > Business & management > Sales & marketing > Customer services
LSN: 1-59184-164-X
Barcode: 9781591841647

Is the information for this product incomplete, wrong or inappropriate? Let us know about it.

Does this product have an incorrect or missing image? Send us a new image.

Is this product missing categories? Add more categories.

Review This Product

No reviews yet - be the first to create one!
Books | DVD | Games | Music | Computers | Electronics | Fashion | Sport | Kitchen | Home | Pets | DIY | Toys | Baby | Health & Beauty | Stationery | Arts & Crafts
Need help?
My account
Services
Networking
Partners