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Books > Business & Economics > Business & management > Sales & marketing > Customer services

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Satisfaction - How Every Great Company Listens to the Voice of the Customer (Paperback) Loot Price: R542
Discovery Miles 5 420
You Save: R82 (13%)
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Satisfaction - How Every Great Company Listens to the Voice of the Customer (Paperback)

Chris Denove, James D Power

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List price R624 Loot Price R542 Discovery Miles 5 420 You Save R82 (13%)

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Satisfaction - How Every Great Company Listens to the Voice of the Customer (Paperback): Chris Denove, James D Power
Satisfaction - How Every Great Company…
R542
Gift of the Givers Donation Voucher (R20):
Gift of the Givers Donation Voucher…
R20
Total price: R562
Discovery Miles: 5 620
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For nearly four decades, J.D. Power and Associates has been measuring consumer satisfaction and helping businesses improve profits by paying attention to what customers really want. Now, the company has created the definitive book on how to boost profits by increasing customer satisfaction.

General

Imprint: Portfolio
Country of origin: United States
Release date: June 2007
First published: July 2007
Authors: Chris Denove • James D Power
Dimensions: 215 x 140 x 20mm (L x W x T)
Format: Paperback
Pages: 266
ISBN-13: 978-1-59184-164-7
Categories: Books > Business & Economics > Business & management > Sales & marketing > Customer services
LSN: 1-59184-164-X
Barcode: 9781591841647

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