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Showing 1 - 12 of 12 matches in All Departments

Managing Hospitality Experiences (Paperback): Alexandra Kenyon, Peter Robinson, James Musgrave Managing Hospitality Experiences (Paperback)
Alexandra Kenyon, Peter Robinson, James Musgrave; Contributions by Adenike Adebayo, Rudin Beka, …
R1,098 R1,027 Discovery Miles 10 270 Save R71 (6%) Ships in 9 - 15 working days

Managing hospitality experiences is a crucial part of the hospitality business and industry alike. While many textbooks cover the management of hospitality services, this text focuses specifically on experiences, while also providing a full and detailed insight into the ways in which experiences are designed and delivered. Using examples from the gamut of hospitality, this book explores issues around people, services and spaces. It covers management issues such as marketing, human resources, operations, quality management, facilities management, project management and strategy, while considering hospitality operations within their wider geo-social and geo-environmental settings. This book includes a range of important contemporary topics, such as sustainability, resilience and ethics; supported throughout by learning objectives, case studies, review questions, links to videos and further reading suggestions. This book: Emphasises experiences within hospitality, providing students with a focused and applicable text. Includes numerous international industry case studies to illustrate how hospitality organisations manage experiences; these real-life scenarios provide key teaching points. Provides wider theoretical principles to develop the field of hospitality and place it within an industry context. An invaluable read for undergraduate students of hospitality and event management, this textbook also provides an overview for postgraduate students and those studying further education courses in hospitality and related areas.

Orkidedatter (Paperback): Lily Orkidedatter Orkidedatter (Paperback)
Lily Orkidedatter; James Musgrave
R265 Discovery Miles 2 650 Ships in 10 - 15 working days
Castaways of Mar-a-Lago (Paperback): James Musgrave Castaways of Mar-a-Lago (Paperback)
James Musgrave
R183 Discovery Miles 1 830 Ships in 10 - 15 working days
The Castaways of Mar-a-Lago - An Absurdity Drama Novelette (Paperback): James Musgrave The Castaways of Mar-a-Lago - An Absurdity Drama Novelette (Paperback)
James Musgrave
R147 Discovery Miles 1 470 Ships in 10 - 15 working days
Dark Justice (Paperback): James Musgrave Dark Justice (Paperback)
James Musgrave
R300 Discovery Miles 3 000 Ships in 10 - 15 working days
Valley of the Dogs, Dark Stories (Paperback): James Musgrave Valley of the Dogs, Dark Stories (Paperback)
James Musgrave
R540 Discovery Miles 5 400 Ships in 10 - 15 working days
Valley of the Dogs - Dark Stories (Paperback): A R Mirabal Valley of the Dogs - Dark Stories (Paperback)
A R Mirabal; James Musgrave
R286 Discovery Miles 2 860 Ships in 10 - 15 working days
Portia of the Pacific Historical Mystery Trilogy - Includes Chinawoman's Chance, The Spiritualist Murders, and The... Portia of the Pacific Historical Mystery Trilogy - Includes Chinawoman's Chance, The Spiritualist Murders, and The Stockton Insane Asylum Murder (Paperback)
Cara Lockwood; James Musgrave
R581 Discovery Miles 5 810 Ships in 10 - 15 working days
The Dancing Murders - A Literary Historical Mystery Portia of the Pacific Series Volume 6 (Paperback): Mirna Gilman The Dancing Murders - A Literary Historical Mystery Portia of the Pacific Series Volume 6 (Paperback)
Mirna Gilman; James Musgrave
R414 Discovery Miles 4 140 Ships in 10 - 15 working days
The Stockton Insane Asylum Murder (Paperback): James Musgrave The Stockton Insane Asylum Murder (Paperback)
James Musgrave
R298 Discovery Miles 2 980 Ships in 10 - 15 working days
The Spiritualist Murders - Portia of the Pacific Historical Mysteries Volume 2 (Paperback): Cara Lockwood The Spiritualist Murders - Portia of the Pacific Historical Mysteries Volume 2 (Paperback)
Cara Lockwood; James Musgrave
R358 Discovery Miles 3 580 Ships in 10 - 15 working days
The Angel's Trumpet - Nineteenth Century Legal Mystery and Thriller (Paperback): Jacquelyn Court The Angel's Trumpet - Nineteenth Century Legal Mystery and Thriller (Paperback)
Jacquelyn Court; James Musgrave
R303 Discovery Miles 3 030 Ships in 10 - 15 working days
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