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The call center industry is booming in the Philippines. Around the
year 2005, the country overtook India as the world's "voice
capital," and industry revenues are now the second largest
contributor to national GDP. In Lives on the Line, Jeffrey J.
Sallaz retraces the assemblage of a global market for voice over
the past two decades. Drawing upon case studies of sixty Filipino
call center workers and two years of fieldwork in Manila, he
illustrates how offshore call center jobs represent a middle path
for educated Filipinos, who are faced with the dismaying choice to
migrate abroad in search of prosperity versus stay at home as an
impoverished professional. A rich ethnographic study, this book
challenges existing stereotypes regarding offshore service jobs and
sheds light upon the reasons that the Philippines has become the
world's favored location for "voice." It looks beyond call centers
and beyond India to advance debates concerning global capitalism,
the future of work, and the lives of those who labor in offshored
jobs.
Pierre Bourdieu was one of the most influential social thinkers of
the past half-century, known for both his theoretical and
methodological contributions and his wide-ranging empirical
investigations into colonial power in Algeria, the educational
system in France, the forms of state power, and the history of
artistic and scientific fields-among many other topics. Despite the
depth and breadth of his influence, however, Bourdieu's legacy has
yet to be assessed in a comprehensive manner. The Oxford Handbook
of Pierre Bourdieu fills this gap by offering a sweeping overview
of Bourdieu's impact on the social sciences and humanities. Thomas
Medvetz and Jeffrey J. Sallaz have gathered a diverse array of
leading scholars who place Bourdieu's work in the wider scope of
intellectual history, trace the development of his thought, offer
original interpretations and critical engagement, and discuss the
likely impact of his ideas on future social research. The Handbook
highlights Bourdieu's contributions to established areas of
research-including the study of markets, the law, cultural
production, and politics-and illustrates how his concepts have
generated new fields and objects of study.
The call center industry is booming in the Philippines. Around the
year 2005, the country overtook India as the world's "voice
capital," and industry revenues are now the second largest
contributor to national GDP. In Lives on the Line, Jeffrey J.
Sallaz retraces the assemblage of a global market for voice over
the past two decades. Drawing upon case studies of sixty Filipino
call center workers and two years of fieldwork in Manila, he
illustrates how offshore call center jobs represent a middle path
for educated Filipinos, who are faced with the dismaying choice to
migrate abroad in search of prosperity versus stay at home as an
impoverished professional. A rich ethnographic study, this book
challenges existing stereotypes regarding offshore service jobs and
sheds light upon the reasons that the Philippines has become the
world's favored location for "voice." It looks beyond call centers
and beyond India to advance debates concerning global capitalism,
the future of work, and the lives of those who labor in offshored
jobs.
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