Written in a highly accessible (and often witty) style, this groundbreaking book addresses a number of generational issues. Deal provides a description of each issue, a summary of the relevant research results, a principle that can be applied to resolve (or at least mitigate) the issue, and practical advice for applying the principle in the workplace. Applying these principles will help everyone to work with, work for, attract, manage, retain, and develop leaders of all generations.

Thinking about cultural differences around the world isn't just an intellectual exercise for managers working in an increasingly global environment. Being able to communicate effectively across cultural differences, understanding how to negotiate complex social situations, and being familiar with the customs and norms of many cultures are important skills in organizations today. Perhaps even more important than possessing those essential pieces of cultural knowledge is the skill of cultural adaptability--the willingness and ability to recognize, understand, and work effectively across cultural differences.
Proficiency in cultural adaptability helps contemporary managers to build the relationships needed to achieve results in today's global organizations, especially when those relationships are forged across borders and cultures. It enables them to interact effectively with people different from themselves, whether these people work on the next floor or on the other side of the world.

Failure rate for senior executives is high; consider the frequent stories in the press about yet another CEO who has been fired or has resigned prematurely. Hypothesizing that the selection process is inadequate, CCL researchers used the Peak Selection Simulation to ask 621 decision-makers specific questions about how they use interviews, HR information, and search firm reports to select top-level candidates. This report, containing thirty figures and tables and a comprehensive reference list, documents this research and provides useful insights that can lead to better selection outcomes.