When people hear "the Cloud," they think of cloud computing, just a sliver of what the Cloud is today. The Cloud has grown: it represents the consummate disruptor to structure; a pervasive social and economic network that will soon connect and define more of the world than any other political, social, or economic organization. The Cloud is the first megatrend of the twenty-first century, one that will shape the way we will address virtually every challenge we face for at least the next 100 years. It is where we will all live, work, and play in the coming decades. The Cloud is ?where your kids go to dive into online play. It's where you meet and make friends in social networks. It's where companies find the next big idea. It's where political campaigns are won and lost. Cloud Surfing is the groundbreaking book that will explain how to access the full value of the Cloud and how to embrace its possibilities.

8 POWERFUL WAYS TO INSPIRE TODAY'S TOUGH CUSTOMERS IN TOUGH TIMES AND MAKE THEM STICK "With Jim Champy's well-proven gift for keen management analysis, today's essential notions of business transparency, channel and customer alignment, and enduring cultural values become palpable, memorable, and-most important-usable." Alan Spoon, "Managing General Partner, Polaris Venture Partners" "If you love the game of business, you'd be hard pressed to find a book with more 'good moves' per page than "INSPIRE ""Paal Gisholt, "President and CEO, SmartPak" "Full of insightful ideas, this book is for those who like winning, who embrace innovation, and who wish to transform how they lead. It is not for the defenders of the status quo."Michael Dowling, "President and CEO, North Shore-Long Island Jewish Health System" ""INSPIRE " provides 'food for thought' and insightful guidance for all companies. This is particularly important in today's economy where even established companies are looking for ways to maintain the growth they have enjoyed in better times."Chiquita White, "Section Head, Product Development, Procter & Gamble" Jim Champy revolutionized business with "Reengineering the Corporation." Now, in "Inspire ," the second book in a series about what's new and really works in business, he takes on the challenge of inspiring customers--even in tough times. In an era of commoditization and ever less loyal customers, this book shows how to keep customers coming back. Drawing on dozens of original case studies from companies in a variety of industries, new and old, Champy reveals how to define a consistent value proposition your customers will be passionate about--and will "stay" passionate about. You'll learn how to engage a new generation of customers who value transparency and authenticity above all...how to reinvigorate your company in the face of brutally tough and creative competition...how to go beyond mere marketing campaigns to lead crusades customers want to join. Once again, Jim Champy has given businesses actionable solutions to one of the most challenging problems they currently face: "making customers stick." How to reignite customer loyalty by...- Bringing authenticity to everything you do- Creating new products that reflect the best of what you really are- Delivering new value based on convenience, simplicity, and honesty- Nurturing your mystique- Choosing the right channel partners- Doing well by doing good

The co-author of the monumental bestseller Reengineering the Corporation continues the reengineering revolution with another national bestseller that has already sold more than 165,000 copies in hardcover

Reengineering Management  is a brilliant, practical and much needed book on the most powerful management idea of the decade. Reengineering -- changing the traditional and outdated organization, processes and culture of a company -- is corporate America's greatest challenge today.

In Reengineering Management, Champy examines the far-reaching changes managers must make for themselves and their companies to succeed in an era of unprecedented competition. Through his extensive consulting and research work, he shows how reengineering succeeds only when managers reinvent their own jobs and managerial styles. Otherwise, the ultra-efficient and effective reengineered processes for acquiring and serving customers, filling orders, bringing new concepts to market and other key business activities eventually fall apart.

Champy illustrates this new management agenda through first-hand experiences of managers of reengineered operations at Federal Express, Wisconsin Electric, CIGNA Health Care, Hewlett-Packard, AT&T Universal Card Services and other companies. Champy shows how they are mastering the managerial challenges of reengineering, and as a result are making their organizations exciting and competitive. As more and more organizations reengineer, the experiences of these managers will become an insiders' guide to managerial life in the company of the future.

Reengineering Management  picks up where Reengineering the Corporation left off -- by exploring the managerial implications of the reengineered workplace. As reengineering becomes critical to all organizations, Reengineering Management  will be the road map for managerial success in the future. It is, indeed, the manifesto for the next managerial revolution.

"A terrific read! A very well-written, wise and comprehensive guide for executives doing reengineering." -- Tony Athos, author of The Art of Japanese Management

"Revolutionary change depends as much on reengineering management processes as business processes. This book describes the second half of the revolution that Champy's first book began. It's going to be required reading for our managers." -- Dana G. Mead, Chairman and CEO, TENNECO, Inc.

"Reengineering Management  will be of immense value to any organization involved in, or planning to initiate, the reengineering of its processes, as well as to those people who will benefit from its clear description of what it takes to be a successful manager in a reengineered organization." -- Edward M. Straw, Vice Admiral, SC, USN, Director, Defense Logistics Agency