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This comprehensive handbook covers key management issues and will
guide information professionals through the maze of common
problems. To reflect the increasing integration of library,
information centre, records, IT and telecommunications management,
the book takes an integrated approach to managing the modern
information centre. Topics covered range from strategic, IT and
human resource planning, to leadership, conflict and change
management. Further key areas include service delivery, risk
management and the information lifecycle.
This fourth edition of Jo Bryson's highly regarded Managing
Information Services has been thoroughly revised with an emphasis
on innovation. Operating in a digital era, libraries must innovate
to survive and grow. This means librarians having radical ideas
which challenge the status quo, shifting strategic directions to
change the way services are managed, and developing new skills and
knowledge. Challenges include developing new uses for floorspace,
where shelving is being replaced by mobile networking, and new
practices and procedures for managing new products such as e-books
and self-service. Libraries can achieve long term sustainability by
information managers having more creative responses and developing
innovative thinking. Essential reading for information students,
this text also serves as a comprehensive and detailed reference on
the key management topics for information service managers.
This third edition of Jo Bryson's highly regarded Managing
Information Services has been thoroughly revised with an emphasis
on managing for a sustainable future. Libraries and information
services face uncertain times and this new edition tackles the
challenges of planning and managing change, future-proofing for
tomorrow, and leading the transformation to a sustainable future.
The text also addresses the integration of information services
including librarianship, records management and ICT. Essential
reading for information students, this text also serves as a
comprehensive and detailed reference on the key management topics
for information service managers.
This third edition of Jo Bryson's highly regarded Managing
Information Services has been thoroughly revised with an emphasis
on managing for a sustainable future. Libraries and information
services face uncertain times and this new edition tackles the
challenges of planning and managing change, future-proofing for
tomorrow, and leading the transformation to a sustainable future.
The text also addresses the integration of information services
including librarianship, records management and ICT. Essential
reading for information students, this text also serves as a
comprehensive and detailed reference on the key management topics
for information service managers.
This comprehensive handbook covers key management issues and will
guide information professionals through the maze of common
problems. To reflect the increasing integration of library,
information centre, records, IT and telecommunications management,
the book takes an integrated approach to managing the modern
information centre. Topics covered range from strategic, IT and
human resource planning, to leadership, conflict and change
management. Further key areas include service delivery, risk
management and the information lifecycle.
This fourth edition of Jo Bryson's highly regarded Managing
Information Services has been thoroughly revised with an emphasis
on innovation. Operating in a digital era, libraries must innovate
to survive and grow. This means librarians having radical ideas
which challenge the status quo, shifting strategic directions to
change the way services are managed, and developing new skills and
knowledge. Challenges include developing new uses for floorspace,
where shelving is being replaced by mobile networking, and new
practices and procedures for managing new products such as e-books
and self-service. Libraries can achieve long term sustainability by
information managers having more creative responses and developing
innovative thinking. Essential reading for information students,
this text also serves as a comprehensive and detailed reference on
the key management topics for information service managers.
This new edition of "Managing Information Services" has been
significantly revised and restructured to reflect the need for
libraries and information services to manage the transformation
necessary to become more relevant to the knowledge age's dynamic,
customer-centred environment. It reflects the move from managing
physical assets to exploiting knowledge, technology and innovation;
new models of learning; global, mobile communication and new
delivery mechanisms with a focus on relationships. Introductory
sections on management and strategic influences emphasise the
importance of knowledge management skills, teamworking, corporate
responsibility and customer satisfaction as a driver for change. A
new section on corporate governance has been added that includes
managing different forms of capital, and there is expanded coverage
of investment, security, risk management and business continuity.
Maintaining a competitive advantage through service quality and
multiple delivery channels is another theme found throughout the
book. Recommended reading for students, this is also acknowledged
as a comprehensive and yet sufficiently detailed reference on the
key management subjects for information service managers.
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